1, Report:
#1517781
Posted Date:
Apr 21 2022
Sears Warranty CCM Sears Warranty never fixed washer, billed for repair, monthly charges of $49.99 afterwards unti cancellation fees paid San Diego California
What a nightmare experience. From my credit card company's pov, they are not fraudlent so no consumer protection from CC company. This company is definately unethical in that they will bill for no service and use the initial over the phone conversation as evidence of a verbal co...
Entity
Categories: repairs and services
2, Report:
#1517158
Posted Date:
Mar 25 2022
Sears Warranty Violation!! Criminal! Nationwide
I have had a Sears Home Protection Warranty for approximately 16 years.
Two years ago, under the terms of the existing warranty, they agreed to replace my oven. They delayed me over a year in issuing a claim number by which I could select for installation a new oven. They then...
Entity
Categories: home protection service
3, Report:
#1510871
Posted Date:
Aug 11 2021
Sears Home Warranty - What a tangled mess of lies and bureaucracy
I have been seeking a resolution of a Sears Home Warranty case for more than a year now. The case involves a ___________ refrigerator that we had under Sears warranty for years. When the unit needed repair, we were told by a maintenance man that examined it, that the parts were no l...
Entity
Categories: Home Warranty Companies
4, Report:
#1498261
Posted Date:
Aug 01 2020
Sears Home Warranty Eighteen months ago, I signed up with Sears Home Warranty. Now when I call In, I cannot reach anyone who knows anything about the home warranty, only a phone dispatcher who can only say Overpromised. They do not deliver. No local tradespeople want to work with them. I cannot get service. unknown, not able to locate Sears Home Warranty
I have two hvac units and each is approximately 20 years old. One of the units was checked in the spring and a probem was found with an outside motor. That motor was replaced with an off brand and wires were sticking out of the unit exposed to weather. Then I called and asked for ...
Entity
Categories: warranty, home warranty
5, Report:
#1478370
Posted Date:
May 08 2019
Sears Holdings DO NOT BUY a Kenmore Refrigerator. Their warranty is WORTHLESS. Westminster California
On September 4, 2012, we purchased a Kenmore Elite model 72063 31 CuFt 'Grab-N-Go' French door refrigerator from Sears in Westminster, CA. We paid $2968.50. This is an LG-manufactured refrigerator, with their now-infamous Linear compressor. It is equivalent to the LG model LFX31...
Entity
Categories: Appliances, appliance repair
6, Report:
#1471817
Posted Date:
Jan 20 2019
Sears I am still waiting for my Kenmore washer to be repaired...almost a month later Hoffman Estates U.S.
This is the third time the Kenmore washer I purchased in 2014 has stopped working properly. Each time there have been significant delays in getting a technician to do the work. The first time, a technician came to my home 10 days after I called in, looked inside the washer, told me ...
Entity
Categories: appliance repair
7, Report:
#1452256
Posted Date:
Jul 18 2018
Cross Country Home Services Sears Home Warranty Program They take the premium for two years and when you make a claim deny the services. sunrise Florida
We begean paying $69.00 a month through a Sears Warranty program to help our eldery parents in Arizona , both into their late 80s and 90s. We did not know the policy was through Cross Country until we made our first claim . We paid 100.00 for a deductible for air conditioning servic...
Entity
Categories: Home Warranty Companies
9, Report:
#1427344
Posted Date:
Feb 05 2018
A and E Factory Service/Sears Warranty Service Faulty appliances/Service company is a sham Huntersville North Carolina
When you think of water damage, you typically think of large amounts of water wreaking havoc. But even a small, slow leak can cause a lot of damage and result in a huge headache. That is what happened to us when our two year + 11 months old dishwasher failed.  ...
Entity
Categories: Appliance Repair
10, Report:
#1298068
Posted Date:
Apr 06 2016
Sears lies about warrentee alameda California
The new Sears? 4/05/16
To anyone considering what was ONCE a well respected Sears appliance company.
My wife and I purchased what was recommended to us by a Sears salesman as a top of the line Sears quality dishwasher.
On 3/11/14 we purchased this brand new Sears Kitchen Aid dish wa...
Entity
Categories: Warranty Companies
11, Report:
#1293260
Posted Date:
Mar 13 2016
Sears Warranty Sears Warranty is a scam. Sunrise Florida
I called Sears to have an appliance tech come out to house to look at my oven. When I called, the female rep told me a way to save money would be to purchase a warranty with a one time price. Ok, I said. Big mistake. I paid the one time price, using my wife's credit card. They faile...
Entity
Categories: Appliances
12, Report:
#1276074
Posted Date:
Dec 24 2015
Sears Sears Protection Plan Unwillingness and inability to fulfill my Sears Protection Plan agreement Nationwide
Unbelievably horrible Sears warranty product and service experience! After less than a year my range had a problem covered under my purchased Sears protection agreement. A service person came, assessed the problem, ordered the parts required for the repair and scheduled a followup i...
Entity
Categories: Warranty Companies
13, Report:
#1186588
Posted Date:
Nov 04 2014
sureway maytag warranty service 1 866 368-6478 3 No Shows and our Clothes Washer still doesn't have the warranty Transmission it needs Nationwide
On Sept. 29, 2014 I called out what used to be SUREWAY (for Sears) warranty service for my Wash Machine. 3 times the contracted service company California Repair failed to show up. I asked for a different Company to come out. They sent someone Oct. 10th, 2 weeks later from GGSL w...
Entity
Categories: Warranty Companies
14, Report:
#1155088
Posted Date:
Jun 16 2014
Sears Warranty repair scam Nationwide
They wanted me to pay over a 100 dollars on a warranty repair of a well maintained push mower. I realized they wouldnt fix it after it was already on the truck to their repair center. Fortunately I got it back up and running and it's a great mower but I understand their warranty t...
Entity
Categories: Outdoor Furniture & Equipment
15, Report:
#1148960
Posted Date:
May 22 2014
whirpool extended warrenty amana extended warrenty, whirpool extended warrenty was not sent to me and they insured the wrong item! los angeles Nationwide
I bought a new kitchens worth of appliances in 2007. After my Sears warranty lapsed, I responded to a mailer for more warranty protection. I called and had them add in my fridge and washing machine. They say there is a 60 day waiting period since it wa...
Entity
Categories: Appliances
16, Report:
#1123182
Posted Date:
Feb 13 2014
Sears Warranty Rip Off Arizona
Sears warranty plans are a joke.I bought a home on 6 Sep. 2013, from an estate sell. The owner bought the home in Dec. 2012. She purchased a new Maytag refridgerator. Model # MF12670XEW6. Serial # K23011341. It leaks, the ice is building up under the bottom freezer drawer, and it le...
Entity
Categories: Appliances
17, Report:
#1041035
Posted Date:
Apr 05 2013
Sears Horrific service Lawrence, Kansas
My complaint is related to Sears merchandise and service. I purchased a new refrigerator 8/19/09. Today, I was told by a qualified service person the refrigerator was low on refrigerant, indicating a Sealed Refrigeration Unit problem. I called Sears...1st mistake. The first pers...
Entity
Categories: Warranty Companies
18, Report:
#1037098
Posted Date:
Mar 22 2013
Sears Appliance Warranties Sears Appliance Warranty lied about lemon law on re-imbursment of refrigerator due to negligence Internet
Back in August of 2012, I looked up Sears warranty phone number via the internet. The reason was due to a leaky GE fridge. They told me that it Ithey sent out a Tech! It would cost me $100 just to gett him to my house. Then there would be additional hourly charges. They told me inst...
Entity
Categories: Warranty Companies
19, Report:
#897832
Posted Date:
Jun 15 2012
Sears Sears Kenmore Air Conditioners is JUNK! Hoffman Estates, Illinois
I bought a Kenmore Air Conditioner from Sears on August 11, 2011, Sears sent (Harper heating & cooling) to install the air conditioner, Three days after it was installed ice was building up on the furnace along with a puddle of water surrounding the furnace, The technician...
Entity
Categories: Heating, Cooling & Ventilation
20, Report:
#840810
Posted Date:
Feb 17 2012
Sears Outlet Sears Holdings, Sear Outlet LLC Sold defective product, damaged product during delivery, will not stand behind protection agreement Henderson, Nevada
On February 1, 2012 we purchased a KitchenAid range model KGSS907SWHO2 from Sears Outlet at 10405 South Eastern Avenue, Henderson, Nevada from Vicki Taylor for $843.93 plus $249.99 for five year warranty, $22.99 for gas hose, and $69.99 for delivery and setup plus tax of $70.22 for ...
Entity
Categories: Department & Outlet Stores
21, Report:
#806424
Posted Date:
Jan 02 2012
Sears Warranty is a SCAM!! Sioux Falls, South Dakota
I attempted to file a claim for a microwave that was (by my receipt) still under the 3 year protection plan that was purchased in October 09. I was told that they don't sell 3 year plans for small appliances and they would not warranty the unit. My receipt is quite clear that t...
Entity
Categories: Warranty Companies
22, Report:
#722886
Posted Date:
Apr 28 2011
Sears Home Services Sears, Sears warranty repairs and services Heartless and Dishonest Money Grubbing Company San Antonio, Texas
To whomever it may concern, Over the course of the last six months our dealings with Sears Service Center have been a nightmare. In October of 2010 our outside A/C unit stopped working. In South Texas, this is a disaster. Even in October the temperatures were in their 80s and ...
Entity
Categories: Heating, Cooling & Ventilation
23, Report:
#659513
Posted Date:
Nov 13 2010
SEARS - WARRANTY HAVE TO WAIT TWO WEEKS TO GET DRYER REPAIRED, Internet
Purchased a Fisher Payel Dryer back in 2009. I purchased a three year warranty protection plan for $100. The dryer is not working anymore so called up Sears to schedule a repair man to come out here and fix the dryer. One the website it says SAME OR NEXT DAY SERVIC...
Entity
Categories: Department & Outlet Stores
24, Report:
#638718
Posted Date:
Sep 10 2010
sears neglegent repair service ft myers, Florida
I purchased a sony cameral in june 2010. while i taking pix camera malfunctioned and lcd screen only displayed 'white'. i took camera to sears warranty service. they stated they can repair this under warranty because it was sony and they were authorized. Sears sent it to an unauthor...
Entity
Categories: Cameras & Video
25, Report:
#611203
Posted Date:
Jun 07 2010
SEARS SEARS matress warranty is RIDICULOUS. You can't sit on their matress! Lansing, Michigan
I bought a Sealy mattress from Sears. Within a few months I noticed a defect on one side of the bed. If I sat there, the whole side would sink and pop out. This would make rotating the matress impossible, since my head would sink when I slept.
I went to Sears, with all paperwork,&n...
Entity
Categories: Mattress Manufactures