1, Report:
#1530296
Posted Date:
Dec 20 2023
Dale's Drum Shop They did not inform me of my options on a certain part when ordering a drum set. Got sent a part I didn't want. Harrisburg PA.
Here’s some advice of who not to buy drums from.
First off, I hadn’t bought a new custom set since 1980, so I needed an educated drum shop, not the know nothings at Sweetwater, Musicians Friend or Guitar center. If I wanted someone with limited knowledge I’d go there.
Since...
Entity
Categories: Musical instruments
2, Report:
#1520875
Posted Date:
Sep 30 2022
Musicians Friend Purchased a guitar; paid via credit card; they sent wrong guitar, returned w/authorization no refund forthcoming Kansas City MO
Purchases aguitar from tnier website; paid via credit card but received differnt guitar. Contacted Muscian's Friend and they approved a return and refund. Returned on 8/18/2022 usinf thier prepaid UPS label; dropped off return at local UPS drop off. No confirmation of return or refu...
Entity
Categories: Musical instruments, Musical instrument parts and service
3, Report:
#1513546
Posted Date:
Nov 10 2021
seller musiciansfriend on eBay I was sold an unplayable instrument which they refuse to exchange
I purchased the following item from eBay seller musiciansfriend:
Rogue RM100F F-style Mandolin Sunburst
aWhen I took it out of the box, I discovered that it was unplayable. The action (height of strings from the fingerboard) was ridiculously high, and it couldn't be adjusted since t...
Entity
Categories: Ebay seller
4, Report:
#1491852
Posted Date:
Feb 18 2020
Musicians Friend/Asurion Asurion is the service company that handles all of the claims for Musicians Friend We purchased two Harbinger inline speakers in October 2018 and a guarantee for two years.Westake Village Califfornia
Repairs supposedly were done but they never received our report about the problem. One time they told us to send in the base units which I did with a detailed description of the problem. Then they said they needed the towers. While waiting for them to send shipping labels they retur...
Entity
Categories: PA System
5, Report:
#1473585
Posted Date:
Feb 15 2019
martin guitar sold bad product, misrepresented product nazareth pennsylvania
DON'T BELEAVE THE HYPE! Just because it says Martin on the headstock, it doesn't necessary mean your getting a good guitar. I have bought two martin guitars in the past with very bad results. I ended up sending both of them back. the l...
Entity
Categories: Musical instruments
6, Report:
#1450066
Posted Date:
Jul 03 2018
Musicians friend Ordered Through Phone As I Had Questions, Ordered This, Received That With NO Receipt Ever Sent California
Was interested in 2 Chauvet P4 Gyser Foggers. Noted they had the word restock in the title and was about $30 cheaper. Called and spoke to a rep, Joanna Padilla, who told me Well I have 2 brand new Chauvet P6 Gysers for the same price. Now I needed these overnight for a gig the follo...
Entity
Categories: internet sales
7, Report:
#1350113
Posted Date:
Jan 16 2017
MUSICIANS FRIEND STAY FAR AWAY Nationwide
Ordered a bunch of items. Everything seemed ok. One item was a table microphone stand. 2 were ordered. One set was fine. The second box was missing the verticle piece called a clutch which makes the purchase useless. I emailed the company 3 different times to address the situation a...
Entity
Categories: DJ Services
8, Report:
#1299585
Posted Date:
Apr 13 2016
woodwind brasswind & musicians friend and B rian a young manager arrogant, threatening, lies, indianapolis, indiana indiana, and california corporateoffice
The company is terrible. It is a mail order department, most of the people are not experienced musicians, not mature, to handle delicate situations. Just ship instruments from a warehouse.
They as I got was an open box horn, , claims of scratches on the horn. /then no you report...
Entity
Categories: Music Shops
9, Report:
#1247310
Posted Date:
Aug 09 2015
Broadjam False advertising, seems like there were more actual payouts listed, when i was a mini-memeber Internet
Well, perhaps the admins will delete this as it will be a work in progress relating to the broadjam service for song writers. I had been peeoping this site for a couple of months as a free, or mini memeber to see what it was like, granted I did not spend a whole lot of time be...
Entity
Categories: Employment Services
10, Report:
#1245419
Posted Date:
Jul 31 2015
Musicians friend Guitar center Purchased banjo January 5, 2015. Paid for overnight shipping but did not get item until three days later. Banjo head crack in neck. Had to send item back to get a replacement. Replacement also had massive defects but I settled with the item. Seven months later I get contacted by a collection agency notifying me that they have no record of me sending the original item back And they have placed derogatory comments on my credit report. The only way I can contest is if I can prove I sent the item back which I did not keep record because I never thought there would ever be a problem like this. Westlake Village California
Purchased a banjo January 5, 2015. Pay for overnight shipping but did not receive instrument until three days later. Upon I'm boxing immediately realized there was a long crack in the neck. Had to send item back in a wait another. Second banjo had massive defects but I gre...
Entity
Categories: Music Shops
11, Report:
#621390
Posted Date:
Jul 08 2010
Instrument Alley.com They would not let me cancel order, did not return emails, still have not received part of my order Internet, Utah
I tried to cancel my order via by calling them, emailing them. I finally got an answer 3 days later stating the item has been shipped although they did not provide me with any tracking number. I did the on line chat and the person did finally give me a tracking number. I bought a gu...
Entity
Categories: On-Line Stores
12, Report:
#355096
Posted Date:
Jul 25 2008
Musicians Friend Going on 72 hours, order still not shipped Medford Oregon
On Monday July 21, 2008 I placed an order by phone to Musicians Friend for some cymbals. (The reason I placed the order by phone was because I was going to put the bulk of the $700 order on my MF Platinum Card and the rest was going to be on my debit card. The website offers no wa...
Entity
Categories: Music Shops
13, Report:
#304946
Posted Date:
Apr 29 2008
Musicians Friend Slowest shipping, worst customer service of any online music retailer Internet
I've order from them in the past and had horrible service. Then I received a letter about a month from the VP or CEO or some such executive, stating their previous problems were due to warehouse transitions, and to give 'em another try because now they have their act together.
S...
Entity
Categories: Music Shops
14, Report:
#194078
Posted Date:
May 31 2006
Magnolia Music Ripoff Dishonest Rude Ocean Springs Mississippi
I have been told by many people not to use this store but I never listened. I am a guitar teacher and professional musician. I spend a lot of money in this store and go in there every few days for something new. I send all of my guitar students there for their musical needs. In ...
Entity
Categories: Music Shops
15, Report:
#152305
Posted Date:
Aug 08 2005
Musicians Friend musiciansfriend.com Liars And Cheats In Kansas City Warehouse musicians friend sent my mom a damaged gibson les paul for three thousand dollars and returned the same damaged guitar back to her. taking her money ripping her off warehouse in Kansas City are liars and cheats , who will do anything to steal your money. Medford Oregon
Musicians Friend is ripping off my 68 year old mother for a three thousand dollar Gibson Les Paul guitar. Their warehouse in Kansas City sent her a damaged guitar in a open box that she paid them three thousand dollars for.
They offerd her a 150 off the price she paid for the g...
Entity
Categories: Manufacturers
16, Report:
#71723
Posted Date:
Nov 12 2003
Musician's Friend ripoff, SHABBY TREATMENT, SENT DEFECTIVE ITEMS, HELD REFUND. Kansas City Missouri
I recently sought to purchase a DJ set up for the kids at school. I ordered a blem from Musicians Friend and received a non-functioning item. When I tried to contact them about exchanging it they tried the old bait & switch method, wanting me to buy a more expensive item. I returned...
Entity
Categories: Audio & Electronic Retail Stores
17, Report:
#68203
Posted Date:
Oct 03 2003
Musicians Friend refusal to honor their own catalog ripoff Medford Oregon
My wife and I ordered a keyboard for her father as birthday present. The catalog and person taking the order confirmed that it came with legs. When he finally received the keyboard (late due to their botching the order) there were no legs.
We called customer service twice about t...
Entity
Categories: Mail Order Services
18, Report:
#39571
Posted Date:
Dec 31 2002
DJ'S RIPPED OFF BY MUSICIAN'S FRIEND Medford Oregon
A few months ago I purchased a Crown CE4000 amp from Musicians Friend over the internet. The amp was defective merchandise when it was sent to me.
I called Musician's Friend about a week after I purchased it to tell them the amp did not work. They told me to call Crown and an...
Entity
Categories: Audio & Electronic Retail Stores
19, Report:
#1033763
Posted Date:
Aug 31 2001
CONSECO FINANCE CORP (Creditor: Green Tree Retail Svc Bank Inc)-Borrowed $600-$700 in 2000; now owe $1,000+; Supv. Misty said I've only paid them 2 times in 1 year!
I financed a Yamaha keyboard for approx. $600-$700 in 2000. I paid monthly on the bill $40-$45.
At the end of April 2000, I moved and repeatedly wrote my new address on the back of their statement. Conseco couldn't read their own statements in which I carefully wrote my change o...
Entity
Categories: Music Shops