- Report: #1520875
Complaint Review: Musicians Friend - Kansas City MO
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Author Confirmed
Why?
Musicians Friend
4005 N. Norfleet Kansas City, 64161-9231 MO, United States
Phone:
877-514-8791
Web:
Musciansfriend.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
Musicians Friend Purchased a guitar; paid via credit card; they sent wrong guitar, returned w/authorization no refund forthcoming Kansas City MO
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Purchases a guitar from thier website; paid via credit card but received different guitar. Contacted Muscian's Friend and they approved a return and refund. Returned on 8/18/2022 usinf thier prepaid UPS label; dropped off return at local UPS drop off.
No confirmation of return or refund has been forthcoming. It appears Musicians Friend is advertising products for sale that do not exist and they send an unauthorized replacement, agree to a refund of purchase but ignore such actions.
I have lost $190.00 in this purchase as no refund has been forthcoming and no confirmation of recepit of returned guitar.
