1, Report: #1486688
Posted Date: Oct 22 2019
Marlo Furniture Company horrible experience encountered with Marlo Customer Service Forestville Maryland
2, Report: #1476136
Posted Date: Mar 28 2019
MARLO FURNITURE They called me like CRAZY people every day and I am only a reference Forestville MD
MARLO FURNITURE in Forestville, MD is the ABSOLUTE WORSE. A friend was going to buy ONE bed and ONE nightstand but she recognized some SHADY BUSINESS PRACTICES and never took delivery of the furniture. THESE FREAKS CALL ME DAILY trying to intimidate me and harrass me on my cell ph...
Categories: Furniture Financing, Furniture
3, Report: #1435897
Posted Date: Mar 25 2018
Marlo Furniture Company Marlo Furnishings Marlo Furniture will not repair delivery damage Brandywine Maryland
I bought an expensive leather sofa from Marlo. The salesman assured me that it was coming from North Carolina and would be delivered in 6-8 weeks. At that time, I learned that the sofa was in fact coming from China and would be 12 weeks until delivery. Strike One The first delivery ...
4, Report: #1405198
Posted Date: Oct 09 2017
Regency Furniture Marlo Furniture Purchased furniture 7/2/17; delivered 8/2/17; notified company reclining sofa came apart 9/29/17 Brandywine Maryland
On July 2, 2017, went to Marlo Furniture to purchase a living room group. At that time, Marlo advertised their 4th of July Sale as Buy one room, get one room of equal or less. Nowhere in their ad did they mention what a room group consisted of. Upon making my selec...
5, Report: #1387241
Posted Date: Jul 21 2017
Marlo Furniture Store Marlo Marlo Furniture Store Sold me a Fake Leather Sectional as Real Leather Alexandria Virginia
Three years ago I purchased a red leather sectional for $1,500 as advertised by the store and sales person. Two years later, the one side I use flattened and it started to show cracks. The color also began to peal off. I waited until this week to finally get it fixed. I contacted Ma...
Categories: Specialty Stores
6, Report: #1338065
Posted Date: Nov 14 2016
MARLO FURNITURE ROCKVILLE RUDE CUSTOMER SERVICE ROCKVILLE Maryland
Had a missed delivery due to miscommunication, called customer sevice, extremly rude and impatientMarlo is very Rigid with time, they do not provide window period for time , you can only choose day but they have to tell you the time they are not flexible with time, so I ha...
7, Report: #1296531
Posted Date: Jul 18 2016
Marlo furniture Lenita Anderson-JacksonDivine NchamukongMoe SCAM refused correct damaged goods bait switch on prices Rockville Maryland
On September 30, 2015 I visited the sales floor at Marlo Furniture of Rockville. The horrible experience and unprofessionalism started the moment I walked in the door. When I arrived no one wanted to help. I proceeded to pick out the items that I was interested in ordering and final...
Categories: Unusual Rip-Off
8, Report: #1220664
Posted Date: Apr 06 2015
Marlo Furniture Marlo's Defective Products Forestville Maryland
Marlo furniture delivered defective furniture to my place delayed several months after expected date of delivery.On time of delivery we registered a complaint with the company about the quality of the seats and pillows.The pillows were not filled with the proper material and part of...
9, Report: #1145139
Posted Date: May 08 2014
Marlo Furniture HORRIBLE, HORRIBLE, HORRIBLE Laurel Maryland
Do not buy your furniture here!!! They would sell you furniture that are NOT in stock!!!Me and my mom came in to this store in December 2013 to look for furniture for our living room and dining room. We were greeted by their sales rep, Alex. After spending over three hours in the st...
10, Report: #1131621
Posted Date: Mar 18 2014
marlo furniture store At the time of purchase, the sales person doesnt tell you everything there is to know about the time frame of receiving your merchandise. They tell you after the fact that it will take a couple of months to receive your items if it has to be ordered. I will never purchase anything from Marlo that isnt already in the store because if they have to order a piece it could take months to receive all of your items!!!!!! This is so unacceptable, I've never had to wait this long for furniture and once it does arrive, I hope all of the pieces match and are not damaged........ forestville Maryland
On February 17, 2014, I went to Marlo furniture store and purchased a living room set which included, a sofa, love seat and chair and a half. I was told that all of the pieces were in except the chair and a half which had to be ordered, i was told that it would take about thre...
11, Report: #1035605
Posted Date: Mar 18 2013
Marlo furniture Marlo ruined my 12 year old son's birthday surprise and the manager laughed about it!!! Laurel, Maryland
I purchased a bookcase bed for my son in August 2012. I was very happy because Marlo was having a 50% off sale and I got a good deal. I was told it would take 4-6 weeks but I didn't mind because I was going to save it for a big surprise for my son on Christmas.Well about 7 weeks pas...
12, Report: #1007167
Posted Date: Feb 01 2013
Marlo furniture, laurel refuse to repair my furniture which ws rip due to dr mistake, and i hav 5yr insurance, andd chair its nt up to a year, ds chair is meant to be 100% leather laurel, Maryland
I bought chairs at marlo furniture laurel last year and after few month i discover a rip or tear in d middle of the chair, where dey sew d leather, ds is a leather chair that is meant to be 100% leather i went back to there store and i ws told dey cant do anyting bcos...
13, Report: #808228
Posted Date: Dec 12 2011
Marlo Furniture Cheated me out of $100.00 and delivered damaged furniture Forestville, Maryland
Marlo Furniture had first lied about delivery date which cause me to have to wait an extra week and half to receive furniture. One of my dresser draw has a big gash (hole) in the back I did not notice until the delivery people had left my home. I was informed that I had a credit of ...
14, Report: #777498
Posted Date: Sep 16 2011
Marlo Furniture, Maryland Wont stand behind the warranty they sell Forestville, Maryland
I gave them 1 star, because there wasnt an option for 0. I purchased a couch on 11/17 09. Knowing that there was only a 1 year warranty, I purchased the 5 year extended warranty (and their sales person pushed it). On 9/14/11 the reclining handle broke. Called the warranty and they s...
15, Report: #665914
Posted Date: Nov 27 2010
Marlo Furniture Furniture Not Delivered in over a month, Internet
I ordered $4000 worth of furniture from Marlo's Furniture Store Oct 19, 2010...it is now Nov 27, 2010 and I have not received a mirror for my dresser. I was told that it was going to be delivered Oct 25, 2010 because it was out off stalk. Than I called them and they told me Nov 2, 2...
16, Report: #663021
Posted Date: Nov 17 2010
Marlo Furniture - Forestville, Maryland Marlo's Refused Refund Forestville, Maryland
My experience with Marlo Furniture, Forestville Maryland location has been a frustrating experience and going since June of 2009. I purchased as bed with a warranty. Less than 5 month of normal usage, both side railings split. I contacted custome...
Categories: Home & Garden Stores
17, Report: #596091
Posted Date: Apr 24 2010
MARLO FURNITURE - Deer Hunter Furniture Horrible Customer Service/Management Alexandria Virginia
Marlo Furniture at 5650 General Washington Dr. has the worst management and customer service. I first went to Marlo Furniture 4/16/2010 and purchased a reclining sofa and chair from the Deer Hunter portion of the store. Although the sales person had no problem selling me the furnitu...
18, Report: #523578
Posted Date: Nov 14 2009
Marlo Furniture Horrible Customer Service Forestville, Maryland
On Friday of last week my hubby and I purchased over $4800 dollars of furniture to be delivered on said time by the our sales person name Mr. Lee. One thing Mr. Lee added was that the livingroom furniture we had to pick up because it was on Clearance now which was fine. He is and ou...
19, Report: #477427
Posted Date: Aug 07 2009
Marlo Furniture Store I know the economy is down, but does that call for incompetant and rude service Forestville Maryland
I have been a loyal customer to this store for many years now, but after this last incident, I probably will not buy anything else again. Staring with August 2, 2009 I viewed a bar online that I wanted to purchase. It was the Royale Bar, sku number 656357554. When I calle...
20, Report: #453576
Posted Date: May 20 2009
Marlo's Furniture No longer carry replacement part, had part in clearance, but refused to give it to me. Forestville Maryland
In may of 2007, I purchased a bedroom set from Marlo's of Forestville, MD, with a 5 year warranty. At the time of delivery I had back problems and could not move around that well, so I stayed out of the delivery-men way. I sat in the living room while they set-up the bedroom. In les...
21, Report: #433041
Posted Date: Mar 11 2009
Marlo Furniture, Neil Glickfield Delivered damaged goods - Waiting nine weeks for replacement... Alexandria Virginia
I purchased more than $4000 worth of furniture from Marlo in Alexandria, Va. this past December (2008). Upon delivery, there were three issues regarding damaged goods: The bed rail was cracked; the entertainment unit tower was cracked; and the media shelf was broken in pieces. I h...
22, Report: #423901
Posted Date: Feb 18 2009
Marlo Furniture Failed to deliver furniture Laurel Maryland
My mother Yvonne Schmidt who IS disabled, purchased a sofa Marlo Furniture in Laurel Maryland that was NOT delivered. #1 They told my mother they would be here between 3-6pm and got here after 6. #2. The main, who apparently is over weight, didn't even attempt to put the sofar...
23, Report: #406910
Posted Date: Jan 01 2009
Marlo Furniture Sold me merchandise that is no longer in stock and will not give me a replacement Alexandria Virginia
I purchased A King Bedroom set at a cost of $3928.35 5 Year Warranty at 209.99. Upon the day of delivery, received a call from the delivery guy that the King Headboard, king Footboard, and King Rails were damaged and would not be delivered. I was also informed by the delivery guy ...
Categories: Attorney Generals
24, Report: #397462
Posted Date: Dec 03 2008
MARLO FURNITURE DON'T KNOW WHO CAN HELP ME MARLO HAS THE WORST CUSTOMER SERVICE EVER 5 YEAR WARRANTY IS A RIP OFF MATERIAL OF SOFA IS THE WORST SPENT TO MUCH MONEY TO BE TREATED LIKE THIS ROCKVILLE Maryland
I purchased almost 10,000 dollars worth of furniture in August 2007 for a new home. living room sofa's were 1000.00 dollars a piece. within 2months the sofa was coming apart from it seams don't even sit on the sofa's often .it took me almost 4 months to have some one come out to lo...
Categories: Miscellaneous Companies
25, Report: #395880
Posted Date: Nov 29 2008
Marlo Furniture In Laurel Maryland Bad Service, Laurel Maryland
We have order a bunkbed from Marlo two years ago, came with defective slade (Rockville) they promised but nothing at least two weeks later, they came with some peace of wood I my self came find in home depo. Thinking we will give them another chance and went to Marlo in Laurel to p...