1, Report:
#1529563
Posted Date:
Nov 04 2023
Sears Appliance Warranty Department Defaulted On My Appliance Repair Contract Hoffmas Estates IL
On 06/15/2023 Technician Dean F signed me up for a Sears Appliance Service Contract #45260448 for $314.19 and an auto monthly deduction from my credit card account. I still need to fill up the credit card company form I received to finalize my dispute. The first Technician Dean came...
Entity
Categories: Refrigerator, Home Warranty Companies
2, Report:
#1529355
Posted Date:
Oct 22 2023
Sears Home Services They charged $250 knowing it was an over the range microwave but sent only one man
Rip off.
They knew in advance that we had an over the stove microwave in need of repair. It was a Kenmore that prior to the breakdown had given us no problems. I wanted to keep it.
They sent a man with an injured arm who couldn't lift the microwave to properly identify the issue. Th...
Entity
Categories: Microwave
3, Report:
#1528164
Posted Date:
Aug 16 2023
Cincinnati State College - Gather peoples information and take out student loans without concent Cincinnati State gathers personal information and takes out student loan without concent Middletown OH
It is very simple. I was browsing for a local community college to take courses to further my business degree. I went to thier site and was lead to a page that took in my personal information and charged a $15 fee.
After completing the application I later decided to go to another ...
Entity
Categories: College & University, College
4, Report:
#1527529
Posted Date:
Jul 13 2023
Sears Home Services Violated Master Protection Agreement Hoffman Estates IL
Please see below notes and Sears Home Warranty File with additional information below “Sears Timeline.
1) Sears violated their Master Protection plan back in 2014 when they did not replace the washer that was covered under their warranty that we payed for. Instead, the technician ...
Entity
Categories: Home appliances
6, Report:
#1527437
Posted Date:
Jul 09 2023
Transformco Sears Protection Agreement Failure to meet the agreements in the protection agreement
I renew my protection agreement plan yearly since 2016 on my Kenmore washer and dryer. On April 24th it stopped working and I immediately reported it to sears protection agreement. I have had at least 8 visits to my home and 2 parts ordered each time. One time I called the t...
Entity
Categories: home protection service, appliance repair
7, Report:
#1513906
Posted Date:
Nov 24 2021
Sears Appliance Repair Nothing but lies and excuses Hoffman Estates IL
Very long story but I'll keep it brief. We purchased the extended warranty, called Master Protection Plan, on our Kenmore Elite front load washing machine. This past January, 2021, we began experiencing a problem with the washer. We contacted Sears calling 1-800-4MY-HOME as instruct...
Entity
Categories: Appliance Repair
8, Report:
#1512730
Posted Date:
Oct 13 2021
Sears Home Warranty Cinch Will not honor replacement of defective appliance
This warranty is offered usually at the time of service by an affiliated repair service. In this case, A&E Factory Service wanted to charge me $500 to replace the frost sensor on a Kenmore Elite refrigerator. If I joined the Sears Home Warranty (Cinch) program they would only charge...
Entity
Categories: Home Warranty Companies, Home warranty
9, Report:
#1510987
Posted Date:
Aug 15 2021
Kenmore Kenmore, Sears part Unable to support the product that they sold chicago il
I am writing to file a complaint regarding my recent experience with Kenmore/Sears customer service. I purchased a Kenmore 25.0V Cordless QuickClean Stick Vacuum 10440 in 9/6/19. Around 3 months ago, the nozzle broke and I tried to order it from sears part website (official site f...
Entity
Categories: TECH SUPPORT
10, Report:
#1508040
Posted Date:
May 14 2021
American Freight Sears outlet Buyer Beware! Horrible Company! San Diego CA
Purchased a Kenmore refrigerator in April 2021. The refrigerator never worked. Nearly a month later and I am still trying to get them to replace the fridge. There is a reason why they have a no refund policy, this is exactly why they sell products that don't work and then make you g...
Entity
Categories: Appliances, APPLIANCE DEALER
11, Report:
#1501089
Posted Date:
Oct 20 2020
Sears Sears Purchase Warranty They sold us Refrigerator with warranty. Ice box not working. No parts poor service 3rd party. Started 7/12/20 over 90 days no resolution
Sears Kenmore Refrigerator Ice Maker not Working. Covered under purchase Warranty. 3rd party A1 Repair inspected on7/13/20 and ordered part. Did not receive part. Called Sears sent back to A1 Repair said Backorder part not available. Called Sears Resolution 10/13/20 Bernadette gave...
Entity
Categories: Sears kenmore Refrigerator warranty
12, Report:
#1499046
Posted Date:
Aug 22 2020
Sears Sears Kenmore Sears Kenmore does not honor warranty repair AZ
On 11/8/19 I purchased a brand new Sears Kenmore top mounting refrigerator with a one year warranty on all parts and service. In August 2020, the bottom part of refrigerator stopped keeping food cold. Temperature gauge registers at only 50 degrees, while 40 degrees is required...
Entity
Categories: kitchen appliance, appliance repair, Appliance Service Repair
13, Report:
#1498466
Posted Date:
Aug 06 2020
American Freight Sears Outlet Refused to honor warranty terms Claycomo Missouri
I purchased a Kenmore Elite refrigerator from American Freight yesterday and picked it up on the same day. Immediately it had several issues. I contacted their warranty department the next day and they refused to help me because it takes five business days before they are able to en...
Entity
Categories: Appliances
14, Report:
#1493310
Posted Date:
Mar 26 2020
Sears Kenmore Bought new combo washer dryer less than a year ago. Have had multiple problems, Hoffman Estates Il
electronic related failures. Services refused to warranty, wont even send out. Calls go unanswered. Just sold and forgot cust services. Main store closed, last all paperwork.
Have sent $100s on it with no results.
Just want my money back.
This thing cost $1500, and didn't even out ...
Entity
Categories: Appliances, APPLIANCE DEALER, Appliance Service Repair
15, Report:
#1489405
Posted Date:
Dec 22 2019
Ruben DelValle Ruben DelValle Con Artist Thief Kenmore WA
Any company or person that deals with Ruben DelValle residing in Kemore WA, should avoid this thief at all costs. Delvalle is the biggest lying rip off artists imaginable. He will rip anyone off when he goes online to make purchases. The second he buys an item he will contact his cr...
Entity
Categories: Credit Card Fraud
16, Report:
#1484815
Posted Date:
Sep 11 2019
LG Applicances Kenmore, Sears They are not able to repair items sold to customers Nashville TN
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a te...
Entity
Categories: refrigeration
17, Report:
#1481509
Posted Date:
Jul 07 2019
Kenmore/sears Sold defective refrigerator, argued, hassled, threatened
I have a Grab-n-go refrigerator that I purchased from Sears for 1699.99, 3.8 years later july 1st my compressor goes out, I lose 200 in food, and call for a repair for July 2nd, july the 2nd comes NOBODY showed up so I called Sears the rep never made the appt.! So I ask for a superv...
Entity
Categories: Appliance Repair
18, Report:
#1480437
Posted Date:
Jun 15 2019
Sears Home Services Employed High Pressure Sales Tactics and Provided Misleading/Inaccurate Information Longwood FL
I could really kick myself for giving Sears another chance! My daughter and I spent 4 hours on a Saturday night (until 10:30 p.m. actually) with a Sears salesman going through a Power Point about Sears traditions and ethics and then a protracted discussion about the price of differe...
Entity
Categories: HVAC
19, Report:
#1478370
Posted Date:
May 08 2019
Sears Holdings DO NOT BUY a Kenmore Refrigerator. Their warranty is WORTHLESS. Westminster California
On September 4, 2012, we purchased a Kenmore Elite model 72063 31 CuFt 'Grab-N-Go' French door refrigerator from Sears in Westminster, CA. We paid $2968.50. This is an LG-manufactured refrigerator, with their now-infamous Linear compressor. It is equivalent to the LG model LFX31...
Entity
Categories: Appliances, appliance repair
20, Report:
#1471817
Posted Date:
Jan 20 2019
Sears I am still waiting for my Kenmore washer to be repaired...almost a month later Hoffman Estates U.S.
This is the third time the Kenmore washer I purchased in 2014 has stopped working properly. Each time there have been significant delays in getting a technician to do the work. The first time, a technician came to my home 10 days after I called in, looked inside the washer, told me ...
Entity
Categories: appliance repair
21, Report:
#1470095
Posted Date:
Dec 23 2018
Vanessa Salazar is a Phone Thief, She Took a phone and won't return it Vanessa Salazar is a phone thief Fredricksburg Virginia
And does anyone know how to post PUBLIC on here. My friends would not know this person. So, the beginning of October, I was in Fredericksburg, VA, walking my dogs at the dog park on KENMORE avenue. I took a break and sat at the bench. I went home (10 minutes away), and then noticed ...
Entity
Categories: RIP-OFF
22, Report:
#1467501
Posted Date:
Nov 16 2018
LG LG WARNING!!! DO NOT BUY FRIDGE !!!
Purchased a supposed 5 Star Rated” $3000 French Door LG Refridgerator 1-1/2 years ago. It died 3 weeks ago !!! I checked online and to my surprise the internet is literally flooded with complaints about the very same thing!! LG refrigerators dying after only 1 or 1-1/2 years! My r...
Entity
Categories: Appliances
23, Report:
#1467289
Posted Date:
Nov 13 2018
Select Home Warranty lies to customers to sell their products to consumers Mahwah New Jersey
Select home warranty
One International Blvd.Suite 400Mahwah, New Jersey 07495-0400 1-855-267-3532
Sold me a home warranty policy by misrepresenting the coverage it provides and refuses to refund me the total amount paid for the policy after I learned about the actual coverage it pr...
Entity
Categories: Home insurance, Home warranty, Home warranty company
24, Report:
#1467029
Posted Date:
Nov 09 2018
Sears South Coast Plaza Costa Mesa, Ca Purchased new washer/dryer making loud noise and Sears will not fix or replace Costa Mesa California
In july,2018 purchased new Kenmore stacked washer dryer combination, total cost $1,413.10. A short time after turning on the washer, it makes a loud continuing noise with a burning smell. I called Sears and made appointment for their Appliance Service to look at the unit but he did ...
Entity
Categories: product, Appliances
25, Report:
#1464731
Posted Date:
Oct 16 2018
Sears/Kenmore/LG Indicate 10 year warranty at purchase and then renege after only 2 years. Goldsboro NC North Carolina
On 14 Sep 2016 we took delivery of a Kenmore refigerator (manufactured by LG) with a Grab N Go door, on which is clearly idicated the compressor has a 10 year warranty. On 17 Sep 2018 the refrigerator quit cooling, (freezer and refrigerator). After two weeks the repairma...
Entity
Categories: appliance repair