1, Report:
#1502835
Posted Date:
Dec 12 2020
HughesNet Hughes Credit Department Hughes Network Systems Scammers - Charged our card and sent a bill for an account that doesn't exist Chicago Illinois
Beware these scam artists. I first became acquainted with HughesNet when they attempted several $700 fraudulent charges to our company debit card, which were reversed by the bank. Then, they sent a fake invoice and collections attempt to our business, stating that they haven't rec...
Entity
Categories: Fraud, internet, Internet provider, Internet scam
2, Report:
#1498493
Posted Date:
Aug 07 2020
Hughes Network Systems, Chicago, Illinois, 60693-6874 Hughes.net Bilked me out of my money Chicago Illinois
Start Date 2/14/2018J, Dear Madames, Sirs,Service no complaints I'm not one to complain? Ended 5/18/2020. Just fulfilled my two year contract, so no problems there. They sent me a box for equipment. Climbed my roof to get down satellite sensor, modem, in house put in box, ups...
Entity
Categories: Internet Service Provider, Cable, internet services
3, Report:
#1442805
Posted Date:
May 14 2018
Hughes Network Systems HughesNet Was not provided the services I was told I would get. Germantown Maryland
I wish I had done more research on this Company before signing up. There Agents do not speak good English and they are hard to understand. They are a Money-Hungry Company who does not care about there customers as much as American companys do.
I signed up with AT&T Direct TV and...
Entity
Categories: Internet Service Providers
4, Report:
#1432543
Posted Date:
Mar 05 2018
Hughes Network Systems, LLC i lived at 65 Power Plant Road in Scarbro, WV 25917 and signed up for HughesNet Internet Service w/2 yr. contract. I met my husband who was from GA and married and moved to GA. They requested I pay $310.00 for breaching contract which I paid. They wanted their equipent back failing to tell me the radio was on the dish out in the yard. Now I'm in GA and they want $216.00 for not returning it and I returned everything else that they told me to return. My landlord back in WV took Dish to trashdump because he never wanted it in his yard to begin with. There is no way I can get it. Chicago Illinois
I wish to report that Hughes Network Systems, LLC can't get enough of my money after I have had to move and had to break contract with them. Keep billing me for more and more.
Entity
Categories: Internet sales
5, Report:
#1363637
Posted Date:
May 17 2017
Hughes Net Hughes Network Systems Scam, rip off, lies Gaithersburg Maryland
I was told by the sales rep that I had ten days from installation to cancel and receive a full refund. I explained that I worked from home and also go to school from home and have 4 people in my home including children. I needed to have the internet capable of handling inter...
Entity
Categories: Internet Service Providers
6, Report:
#1328674
Posted Date:
Sep 17 2016
Hughesnet Hughes Network Systems data being used Internet
So about 6 weeks ago we noticed huge amounts of our data disappearing. After calling several times and nobody ever calling back when they said they would, yesterday we decided to downgrade to a smaller package. Figured if we were saving $30 a month it wouldn't be so bad if they ...
Entity
Categories: Internet
7, Report:
#1324826
Posted Date:
Aug 26 2016
Hughes Network Systems HughesNet BEWARE: Signed Contract under false pretenses and false advertisement - Deceptive company with awful business practices. Nationwide
On May 16th 2016, I established service with Hughesnet over the phone. During this initial conversation, I was told that Hughes net could run multiple devices, specifically, my tablet, internet gaming system, and my computer, which I take online college courses with. I was told that...
Entity
Categories: Satellite Companies
8, Report:
#1304456
Posted Date:
May 09 2016
Hughes Net Hughes Network Systems,LLC lied about the cost charge on my card for a credit check without my authorizaion didn't send or give any docs Germantown Maryland
Entity
Categories: Internet Service Providers
9, Report:
#1117971
Posted Date:
Jan 23 2014
Hughes Network Systems LLC HughesNet, Ecole Fair, Network Systems LLC breach of contract, fraudulent business practices, undelivered bandwidth, sold non-existent plan, no contract/billing information, undisclosed third party vendors Germantown Internet
ISSUES SUMMARY:1) FALSE MARKETING & SALES: was sold Gen4, but this is not available in my area, HughesNet reps outright lied2) SERVICE FAILURE: consistently poor internet connection, not getting the bandwidth I’m paying for – regularly can’t open email attachments or send ...
Entity
Categories: Internet Service Providers
10, Report:
#1094010
Posted Date:
Oct 23 2013
Hughes Network Systems Hughes Net, Hughes Net Satellite A miserable 4.5 years Gaithersburg Maryland
A customer of Hughesnet Satellite internet services since Nov of 2008, (way to long). I have never before bothered with the rating or reviewing of any company, even after I have had bad experiences, but this is a company that was able to rock my world and get me to share my many mis...
Entity
Categories: Internet Service Providers
11, Report:
#1086351
Posted Date:
Sep 21 2013
Hughes Network Systems HughesNet Unreliable service, lousy support, does not deliver promised performace, takes at least a week to get help Internet
I am 1 yr into a two yr contract that HugheNet has already broken by not being able to deliver the bandwidth for which I signed up, bumping me to a lower package. It took many months and many calls to their abysmal support with each call taking well over an hour before they ad...
Entity
Categories: Internet Service Providers
12, Report:
#1065289
Posted Date:
Jul 08 2013
Hughes Network Systems, LLC False Advertising, Deceptive Practices Chicago, IL 60693-6874 Chicago, IL
Hughes Network is the only available broadband in this area. According to their advertisements, we are getting everything to meet our needs. Unfortunately, this is not the case. We are always losing our connection. The speeds are too slow. If we tr...
Entity
Categories: Internet
13, Report:
#1062895
Posted Date:
Jun 28 2013
Hughes Network Systems Fraud/ sham/ what the bad reports say is true/ dont join the Hughes team. internet
Our service was never that good. We paid the tech almost $200.00 to install, and when we cancel they want us to pay for tech to get precious parts, No Way! Hughes Network your pathetic services are no longer required.
Entity
Categories: Sales People
14, Report:
#1057481
Posted Date:
Jun 08 2013
Hughes Network Systems, LLc Be Warned Germantown Maryland
I singed up for Hughes Net about a year ago and have had nothing but problems! I have called numerous times for support and all they will tell me is sorry your computer is too old (my computer is less than a year old!) I have tried other computers and have the same results. servic...
Entity
Categories: Internet Service Providers
15, Report:
#1044609
Posted Date:
Apr 19 2013
hughes network systems do NOT use hughes network miles city, Montana
Do not sign a contract with Hughes Network Systems for an internet provider. When I cancelled my hughes service, I got charged $200. I returned the equipment on time, and still got charged the money. I had this service for over 3 yrs, so my contract was up. There w...
Entity
Categories: Internet Service Providers
16, Report:
#1040628
Posted Date:
Apr 08 2013
Hughes Network Systems Hughesnet and Broadband Unbound. Failure to provide service of written agreement - Selling secure IP address to more than one customer Internet, Internet
Hughenet has continually been of the poorest service. They contract internet services with the promise of fast downloading speed that exceed dial-up (COMPLETELY FALSE). Thereby offering fraudulent service to unsuspecting individuals.
Time after time after time I am unable to conne...
Entity
Categories: Internet Fraud
17, Report:
#1001595
Posted Date:
Jan 23 2013
Hughesnet Gen4, Hughes Network Systems Bait and Switch, Ripped off, Internet
We started with Hughesnet back in August with the promise that the speed was comparable to DSL and that Gen4 was just around the corner...
Wow was I disapointed... This was slower than any dial-up I had ever had and here it was a satellite system.
Round 1: I called customer servi...
Entity
Categories: Internet Service Providers
18, Report:
#993160
Posted Date:
Jan 08 2013
Hughes Network Systems Lied,deceived and now they have stolen money from my account Gaithersburg Maryland
After moving called too have service moved told I
should upgrade to Gen4
after 3 months of dealing with them on the phone and no system move the finally told me someone would be here to install. When worker showed up he did not have proper equipment to install. Back on ph...
Entity
Categories: Internet Service Providers
19, Report:
#936786
Posted Date:
Dec 29 2012
HughesNet DirectWay, Hughes Net, Hughes Network Systems, Hughes Networking Systems. False Advertisement, Fraud Germantown, Maryland
First off, HughesNet is a scam and has no idea what high speed internet is. After almost two years of suffering from their slow, fraudulent internet services, we have finally found Exede Internet which is far better than PukesNet! HughesNet is about 11 times slower than aol dialup i...
Entity
Categories: Internet Service Providers
20, Report:
#975601
Posted Date:
Nov 29 2012
Hughes Network Systems, LLC Little to No Service and they want to charge me MORE!!! Germantown, Maryland
I have had Hughesnet since 2005 and have had constant problems that entire time. There are no other providers in my area except dial-up and because I try to run an internet business, that just won't work. I used to have the 7000 system but my service was constantly going out and spe...
Entity
Categories: Internet Service Providers
21, Report:
#942263
Posted Date:
Sep 17 2012
Hughes Net Hughes Network Systems Canceled Service within the 30 days like contract said, poor signal, and got charged $495.48. Over 2 months later and my money has still not been refunded. Germantown, Maryland
I had Hughesnet internet installed on 7/12/2012 for my parents. Tech informed us that we had 30 days to cancel service if not happy and we would not be charged anything. After 3 days of service, signal quality was just too poor and we needed internet for business reasons. I c...
Entity
Categories: Internet Service Providers
22, Report:
#934708
Posted Date:
Aug 30 2012
HUGHES NETWORK SYSTEMS HUGHES NETWORK SYSTEMS IN GAITHERBURG, MARYLAND 20876 CUSTOMER SERVICE IN AMERICA DOES NOT EXIST: FOR 6 MONTHS I HAVE BEEN CALLING CUSTOMER SERVICE AND SPOKEN TO PEOPLE FOR INDIA, SOUTH AMERICA REGARDING POOR RECEPTION AND INTERRUPTION OF SERVICES, BUT T INTERNET, Maryland
For the last 6 months at least I have been trying to improve my reception, so I can do educational work. I have spoken to people in different countries, India, South America. I have requested to be switched to an Englis speaking person, but they say they can's do it ( Really they do...
Entity
Categories: Computer Service & Repair
23, Report:
#862263
Posted Date:
Apr 01 2012
Hughes Network systems,LLC mis represented the sales repersentation that was advertised on T.V. Internet, Illinois
I have been with Hughes net for 22 months 2 months after signing up found out my tax paying dollars was subsudizing the company with money if you could not reciever service from anyother internet then you could get service for 39.99 instead of the 76.77 that I pay though...
Entity
Categories: Internet Service Providers
24, Report:
#309702
Posted Date:
Feb 10 2012
Hughes Network Systems - Hughesnet, Pradman Kaul Pres. And CEO The folks in India are friendly enough but the company apparently won't let them really fix the speed problems. Germantown, Potomac Maryland
I spent 14 Months in Southern Afghanistan working for our country. The most important thing to me was to be able to keep in touch with my family while I was gone. We can not get a DSL where we live and it appeared to us that the best service available was hughesnet, formerly directw...
Entity
Categories: TV Advertisements
25, Report:
#828492
Posted Date:
Jan 25 2012
Hughesnet Hughes Network Systems Charges of Internet Fraud, customer deception Germantown, Maryland
As a longtime Hughesnet customer, I recently requested an upgrade from an HN7000 to an HN9000 internet system in November, 2011. After a number of problems getting the orders and schedules arranged, the contract servicer came and did the installation. During the arrangements for t...
Entity
Categories: Internet Service Providers