- Report: #993160
Complaint Review: Hughes Network Systems - Gaithersburg Maryland
Reported By:
Becky -
Marbury, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hughes Network Systems
16060 Industrial Drive Gaithersburg, 20877 Maryland, United States of America
Phone:
1-866-347-3292
Web:
Hugesnet. Com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hughes Network Systems Lied,deceived and now they have stolen money from my account Gaithersburg Maryland
After moving called too have service moved told I
should upgrade to Gen4
after 3 months of dealing with them on the phone and no system move the finally told me someone would be here to install. When worker showed up he did not have proper equipment to install. Back on phone for another week. Next tech showed up and after 2 hours on phone with Hughes Net he was told to go ahead and install. Then when he called back for service to be turned in they informed him service not available in my area.
Tech had to take equipment out with the exception of the hole drilled in my floor! Took 2 hours to make company understand I wanted nothing to do with their company and to get all of there equipment. They sent a box for me to do it and I did. Now they have charged my account $212.00 because they say a piece is missing that should be on the satellite at my old address. I have no way to get that part
.
should upgrade to Gen4
after 3 months of dealing with them on the phone and no system move the finally told me someone would be here to install. When worker showed up he did not have proper equipment to install. Back on phone for another week. Next tech showed up and after 2 hours on phone with Hughes Net he was told to go ahead and install. Then when he called back for service to be turned in they informed him service not available in my area.
Tech had to take equipment out with the exception of the hole drilled in my floor! Took 2 hours to make company understand I wanted nothing to do with their company and to get all of there equipment. They sent a box for me to do it and I did. Now they have charged my account $212.00 because they say a piece is missing that should be on the satellite at my old address. I have no way to get that part
.
