1, Report:
#1525243
Posted Date:
Mar 22 2023
Home Depot Credit Services On 05/14/2022 I entered into a promotional agreement with Home Depot. The contract was made regarding the installation of new countertops in my home. The HD gave me an installation date of mid July 2022 and the name of the contractor they would send. No-one showed up from the contractor company. Ever. I notified HD and was able to cancel the contract. First it was completely cancelled and I was refunded what I had paid under the contract. Then out of the blue I was charged $379.39 under the terms of the initial contract. I have spent the last 8 months attempting in writing to get HD to explain this charge and remove it. I did not receive any goods or services from the 05/14/2022 agreement. HD has provided no document or receipt for that amount signed or authorized by me. The CONTRACT WAS CANCELLED and HD continues to bill me for $379.39 under the original contract. No-one in customer service or the finance department of HD can provide me with ANY DOCUMENT justifying a charge of $379.39. Now they are threatening me with reporting to the credit bureaus because Made up a charge. Will not investigate.
Home Depot Credit Services On 05/14/2022 I entered into a promotional agreement with Home Depot. The contract was made regarding the installation of new countertops in my home. The HD gave me an installation date of mid July 2022 and the name of the contractor they would send. No-on...
Entity
Categories: Online Internet Fraud.
2, Report:
#1499049
Posted Date:
Aug 22 2020
Home Depot Home Depot committed fraud by cashing my $3,000 check, theft by not promptly returning the unauthorized ACH, deceptive business practices with the interest free promotion when they required the whole purchase be put on the Home Depot credit card rather than spend over a certain dollar amount and bait & switch by forcing the purchase be 100% on the Home Depot credit card to qualify for the interest free promotion. McHenry Illinois
Purchased a Tuff Shed at Home Depot McHenry June 15, 2020. Took advantage of promotional financing, 24 months no interest.
At the store, checking out, I wanted to put down $3,000 and charge the remaining $4,000+ on the Home Depot credit card with the promotional financing. The c...
Entity
Categories: Fraud, Advertising / Deceptive, Bait and Switch, consumer fraud/theft
3, Report:
#1400894
Posted Date:
Sep 18 2017
Home Depot Credit Services Received a $5000.00 overpayment and will not return my money. I owe only a total of 166.00!!! Nationwide Nationwide
I overpaid credit card using my online bill pay. Suppose to be 50.00 and was 5000.00. Company is not returning my money. Total I owe them is only 166.00. I am told a different story every time I call. It has been 2 weeks and nothing!
Entity
Categories: Credit Services
4, Report:
#1213765
Posted Date:
Mar 06 2015
Home Depot fraudulent fees and interest because Home Depot fails to properly process payments Atlanta GA
Somebody needs to wake up Home Depot Credit Services to properly process payments. Credit Services claims late payment on my acnt. Unless it's a zero interest promo, I always pay my accounts in full every month. I sent Credit Services by US Mail a formal protest to the claimed...
Entity
Categories: Credit & Debt Services
5, Report:
#1035681
Posted Date:
Mar 18 2013
Citibank CEO Executive Contact I am attempting to contact the CEO or Executive Board of Citibank Credit Services Hagerstown, Maryland
I am wondering if anyone has a fax number, email or contact info for Bill E Johnson for Citibank/Home Depot credit services or anyone on the Executive Board?
I am attempting to fax or email or mail them a letter that needs to get to them, no front line customer service reps.
...
Entity
Categories: Credit Services
6, Report:
#970157
Posted Date:
Nov 16 2012
Home Depot Credit Services Applied payment to promotional balance verses revolving balance causing interest charges Columbus, Ohio
I have a Home Depot Credit card with three promotional balances and a revolving account that I always pay off every month. In my June statement i has a promotional balance due on the 20 for $500 and change and purchases I made that month for $500. I paid $1000 to clear t...
Entity
Categories: Home & Garden Stores
7, Report:
#808299
Posted Date:
Dec 12 2011
Home Depot (Citibank, South Dakota, NA) CitiCorp, CitiBank, N.A., Home Depot Credit Services, Ken Stork (President & CEO), Citibank, South Dakota, NA CREDIT BALANCES UNDER $1 ARE NOT REFUNDED TO HOME DEPOT/CITIBANK CARDHOLDERS. TOLD THESE FUNDS ARE SENT TO CHARITY. Internet
I recently received my Home Depot/CitiBank credit card statement, knowing that I had a credit balance under $1. Statement showed a zero balance. Called Home Depot/Citibank Customer Service and spoke to Ryan and was told that refunds are not returned if under $1...
Entity
Categories: Credit Card Fraud
8, Report:
#808293
Posted Date:
Dec 12 2011
Home Depot (Citibank, South Dakota, NA) CitiCorp, CitiBank, N.A., Home Depot Credit Services, Ken Stork (President & CEO), Citibank, South Dakota, NA CREDIT BALANCES UNDER $1 ARE NOT REFUNDED TO HOME DEPOT/CITIBANK CARDHOLDERS. TOLD THESE FUNDS ARE SENT TO CHARITY. Internet
I recently received my Home Depot/CitiBank credit card statement, knowing that I had a credit balance under $1. Statement showed a zero balance. Called Home Depot/Citibank Customer Service and spoke to Ryan and was told that refunds are not returned if under $1...
Entity
Categories: Credit Card Fraud
9, Report:
#523035
Posted Date:
Sep 19 2011
Home Depot Credit Services decreased my credit line, decreasing my credit score 21 points, when I have perfect credit The Lakes , Nevada
I have had and still have a perfect payment history with Home Depot Credit for over six years. As my balance decreases they continue to decrease my credit line, which today decreased my credit score by 21 points. This is unacceptable! I pay all my bills on time and I'm being penaliz...
Entity
Categories: Home & Garden Stores
10, Report:
#689207
Posted Date:
Sep 19 2011
Home Depot & Citibank of S.D. Home Depot Credit Services Frauduant Credit Services provided by Citibank Dallas, Texas
Citibank is one of the most corrupt banks in the country. They literally changed my address in their system (after 6 months of paying 20x the min.) on my 1-year interest free Home Depot purchase. When I finally did get this all figured out (end-of-year accounting audit), they [Citi]...
Entity
Categories: Credit & Debt Services
11, Report:
#711537
Posted Date:
Sep 18 2011
Home Depot Credit Services Beware of Home Depot Credit card, they will make damage to your credit score even you are paying Sioux Falls, South Dakota
Almost two years I got Credit card from home Depot (creditor Citibank). Last year I last job, so I had hard time to pay them, but always I paid something. Last couple months I paid everything what I had to and $70.- more but today I get letter from them They going reduce my cr...
Entity
Categories: Credit & Debt Services
12, Report:
#196885
Posted Date:
Mar 28 2010
Home Depot Credit Services charges 1000% interest on consumer purchases Ripoff Atlanta Georgia USA
After being hit by multiple hurricanes here in Florida, I was anxious about them. I was given a chance to purchase an emergency generator with no interest for 12 months. I thought that this was a good deal.
After paying this purchase off over the next 12 months I thought that my ...
Entity
Categories: Building Products
13, Report:
#393935
Posted Date:
Nov 22 2008
Home Depot Took 10 months to install damaged kitchen cabinets & countertops. Owensboro Kentucky
I hired Home Depot on 9/25/06 to install new kitchen cabinets. Their guarantee; 6-11wks to complete & 100% satisfaction. The 1st problem was ordering half the cab. the wrong size, at 6 wks we were still waiting for cabinets to arrive. They put us through 4 sets of installers, the th...
Entity
Categories: Kitchens
14, Report:
#339395
Posted Date:
Jun 11 2008
Home Depot Credit Services Credit score 650 no delinquencies Lowered my credit line to what I owed hurting my score. Had $16,000 credit line they lowered to $8100 which is what my balnce was. Reason? other card balances on Credit report close to credit line. St Petersburg Florida
I am furious, Home depot did a room enclosure and failed to pull the proper permit. A neighbor turned me in. I worked with them, missed a lot of work and It took a year to resolve it and get the code violation removed. In the mean time the Real estate market went down. I expressed t...
Entity
Categories: Home & Garden Stores
15, Report:
#329275
Posted Date:
Apr 28 2008
THE HOME DEPOT CREDIT SERVICES MOVED MONEY TO HIGHER INTEREST RATE DES MOINES Iowa
i HAVE A MAJOR PURCHASE PLAN THROUGH MY HOME DEPOT ACCOUNT. THIS HAS A PROMOTIONAL INTEREST RATE OF 15.48 %. In December 2007 I paid off all other parts of my Home Depot account to avoid interest penalties. I left the Major Purchase plan, and began paying it down monthly. Each month...
Entity
Categories: Credit & Debt Services
16, Report:
#193695
Posted Date:
Jul 31 2007
The Home Depot, The Fence Company, CitiBank/CitiCorp RIPOFF, PITIFUL WORKMANSHIP, LACK OF COMMUNICATION, ALWAYS LATE OR NO SHOWS, NEVER SENDING A REP. OF THE HOME DEPOT BUT TAKING THE FENCE COMPANY'S WORD FOR EVERYTHING!!!! Iowa Ohio
I have documentation among The Home Depot, The Fence Company, and CitBank, The Home Depot's credit carrier. I tried desperately to get all the information to carry over to this page, but could not get a Certified letter from The Fence Company, with about 90% of it fiction, not fact...
Entity
Categories: Builders & Contractors
17, Report:
#127655
Posted Date:
Jul 31 2007
Home Depot Credit Services Charging me over $8,000. for nothing received! Ruined my credit! Des Moines Iowa
I ordered a kitchen cabinet remodel, but cancelled the entire order preferring to wait. The parent company refuses to acknowledge the cancellation, despite obtaining and mailing paperwork proving nothing was obtained (twice) after hours at the customer service desk. Even the desig...
Entity
Categories: Home & Garden Stores