- Report: #808293
Complaint Review: Home Depot (Citibank South Dakota NA) - Internet
Reported By:
Michele -
Parsippany, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Home Depot (Citibank South Dakota NA)
701 E. 60th Street, N.Sioux Falls, SD 57104 57117 Internet, United States of America
Phone:
(605) 331-2626
Web:
http://www.citibank.com
Categories:
Business Rating:
(0)
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Home Depot (Citibank, South Dakota, NA) CitiCorp, CitiBank, N.A., Home Depot Credit Services, Ken Stork (President & CEO), Citibank, South Dakota, NA CREDIT BALANCES UNDER $1 ARE NOT REFUNDED TO HOME DEPOT/CITIBANK CARDHOLDERS. TOLD THESE FUNDS ARE SENT TO CHARITY. Internet
I recently received my Home Depot/CitiBank credit card statement, knowing that I had a credit balance under $1. Statement showed a zero balance. Called Home Depot/Citibank Customer Service and spoke to Ryan and was told that refunds are not returned if under $1. Spoke to Supervisor (Takia, ID THD94) who concurred and further stated that said credit balances go to charity. I asked for documentation, showing which charities. Approximately 2 weeks later, received a generic Card Agreement, stating nothing about charties. One week after, I received a $1 check in the mail.
My questions is: How many Home Depot/Citibank cardholders have a credit balance of under $1 and never receive this money and do not follow up? Isn't this called fraud/stealing?
My questions is: How many Home Depot/Citibank cardholders have a credit balance of under $1 and never receive this money and do not follow up? Isn't this called fraud/stealing?
