1, Report:
#1522715
Posted Date:
Nov 21 2022
getaroom.com maria refund Sanford Florida
My husband made a reservation and made a mistake in 5 minutes of having made the reservation called direct Holiday Inn of Miami Bayside to cancel and it is funny because they told him that to cancel it he had to have called 48 hours before, as if he had just made the reservation any...
Entity
Categories: Hotel REservations
3, Report:
#1512109
Posted Date:
Sep 22 2021
Reservation Desk, reservationdesk.com Getaroom.com I was ripped off by Reservation. Desk/Get a Room South Jordan Utah
We made a reservation by phone through Reservation Desk to stay at Embassy Suites by Hilton, for 2 bedrooms ensuite with kitchenette. My wife, myself and 3 kids, 2 of them are teenagers, to our surprise, they put us in a one bedroom suite with no kitchen. The Hotel apologized and to...
Entity
Categories: Hotel REservations
4, Report:
#1510287
Posted Date:
Jul 23 2021
Getaroom.com exorbitant fees TX Dallas
On 08Jun2021 I made a reservation on what I believed was the Hampton Inn website. Somehow GETAROOM.com hijacked my session (res #R2578256078). The rate for 11-13June was $442.48. I hit the reservation button and received a text from AMEX stating GETAROOM.com charged me $626.31 inclu...
Entity
Categories: Hotel REservations
5, Report:
#1502366
Posted Date:
Nov 29 2020
Get A Room Get a Room Reservations; getaroom.com; hotelvalues.com misrepresented they were Expedia and hijacked our hotel reservation
We made a reservation for Thanksgiving holiday travel, we searched for Expedia and thought we were on Expedia.com, but this site hotelvaules.com populated and we made the reservation without knowing. When we arrived ot the Hotel we a problem with the room and they asked us to cont...
Entity
Categories: Air and hotel, Hotel REservations, Hotels
6, Report:
#1486862
Posted Date:
Oct 25 2019
getaroom.com This site deceptively appears to be the hotel's legitimate site adhering to the hotel's cancellation policy. However, after stating that the reservation is subject to the hotel's cancellation requirements, it adds that it is non-refundable and they will not modify the reservation, even though the hotel is perfectly willing to change it or refund the payment.
Do NOT book a room through this site. They have their site set to appear that you are inside the official booking site of the hotel property, but it is really this incredibly dishonest site from the Philippines. The cancellation policy appears to be the same as the hotel's official ...
Entity
Categories: Hotel REservations
7, Report:
#1484250
Posted Date:
Aug 29 2019
getaroom.com hamptoninnroanoke.guestreservations.com, guestreservations.com charged $50.44 to book a hotel room for 1 night in addition to hotel charge
I looked up Hampton Inn Roanoke VA, got hamptoninnroanoke.guestreservations - I thought I was on the hotel reservation site. I selected a nonrefundable room, entered my credit card info, and when I went to check out, the price jumped $50+.
Called hotel and was informed that I ha...
Entity
Categories: RIP-OFF
8, Report:
#1466808
Posted Date:
Nov 07 2018
Getaroom.com Consumer Club, Inc. 3010 LBJ Freeway, Suite 1550 Dallas, TX 75234 Claimed I signed receipt for hotel reservations, charged me for reservations we did not use, had cancelled 24 hours prior to. Saying they already paid bill, trying to stick us with it. Dallas TEXAS
Getaroom Com Consumer Club Inc. STINKS. I have no idea if I made reservations through them, because
I called the hotel directly.
I cancelled those reservations through the hotel, they gave me number to call.
I could never get through to anyone though I kept trying.
All...
Entity
Categories: Fraud
9, Report:
#1457048
Posted Date:
Aug 17 2018
getaroom.com GETAROOM.COM Scammed me with outrageous fees
I went online to make a reservation with a hotel in Killeen, Texas (Shilo Inn). I was first directed to a third party site and looked for the hotel's direct website since I do not reserve through a third party. What I thought was the hotel's direct site was actually geta...
Entity
Categories: Accommodation bookings, Hotel REservations
10, Report:
#1455605
Posted Date:
Aug 08 2018
getaroom.com $50/night added charge with no detailed explanation in advance Texas
Firstly, when you google the hotel you want, this site comes up first, the site looks like the hotel's website, when you call it announces Reservation line as if you're still contacting the hotel itself. They charged my account a total amount which included $50/night referred to as ...
Entity
Categories: Hotel REservations
11, Report:
#1452554
Posted Date:
Jul 22 2018
Omni Austin Hotel at Southpark ,legitimate name, Reservation unknowingly made under Reservation unknowingly made under They have a separate listing on the internet for the hotel with a different phone number but it is not the hotel. Austin TX Texas
The ripoff comes in with trying to charge me about $25 a night above what the legitimate clerks at the Omni are charging. He was responding as if he was a registration clerk at the hotel. The reason I caught it was because I am part of a wedding party at the hotel and I called back...
Entity
Categories: Suspected fraud, Travel Companies, Travel Services
12, Report:
#1444411
Posted Date:
May 24 2018
Courtney with getaroom.com Refused to give money back after the had received credit Dallas Texas
I had originally booked my stay a Quality Inn Suites Pensacola Bayview via getaroom.com from 18-21 of May. From the moment I checked I there it was less than adequate care. After waiting 10 minutes to get a room key i was finally able to go to my room and try and relax after driving...
Entity
Categories: Hotel REservations
13, Report:
#1435365
Posted Date:
Mar 21 2018
GetaRoom.com Consumer Club Inc RoomValues.com Hotel booking scam Dallas Texas
I was on line and tried to book a room with a hotel. Somehow, it transferred me to a third party's web site. I entered fields to get a quote of $152.11 noncancellable rate and clicked Continue. They, without ever disclosing taxes and junk fees, confirmed @211.20 per night. Note, I n...
Entity
Categories: Hotels
14, Report:
#1427238
Posted Date:
Feb 05 2018
Getaroom.com Scammed me of $2,310.01 Internet
I booked a reservation on January 7th using Getaroom at 7:52 pm. The booking was for January 10th to January 20th, at a cost of $2,310.01. Immediately after realizing the taxes were loaded, I cancelled that reservation and received a confirmation of cancellation at 8:11pm. I then ...
Entity
Categories: Hotel REservations
15, Report:
#1400825
Posted Date:
Sep 18 2017
Getaroom.com Did not inform of manadatory parking charges for valet parking at 30 extra per car for 2 nights, 2 cars. Then would not let me cancel the same day when I got there trying to say it was after reservation North Miami Florida
I called getaroom.com the first recommendation for a fast hotel savings online website. I booked for 2 nights on August 7, 2017. I was having surgery the next morning August 8, 2017 at 7 a.m. nearby the hotel. When I arrived to the hotel they had manadtory valet pa...
Entity
Categories: Travel Services
16, Report:
#1393610
Posted Date:
Aug 18 2017
getaroom.com Internet
Getaroom .com makes you believe you a booking directly with the hotel. They charged me a $400 fee on a $1100 reservation. Refused to refund, lied, hung up the phone. Awful company, what can we do to put them out of business?
Entity
Categories: Travel Services
17, Report:
#1352895
Posted Date:
Jan 30 2017
GetaRoom.com HotelsOne.com, Consumer Club, In. STAY AWAY! Make sure you are calling hotels DIRECTLY! Internet
I thought I was reserving directly through the hotel I was staying at. My total charge was $358.73 which seemed high, but I was in a rush and certain areas of the country charge silly taxes and fees depending on local regulations, so I didn't think much of it until I got ...
Entity
Categories: Travel Companies
18, Report:
#1348859
Posted Date:
Jan 10 2017
Getaroom GETAROOM.COM is registered with the State of Florida as a Seller of Travel. Registration No. ST37472, and a registered Travel Agent, IATA Number 45500011.Travel Agent’s principal place of business is located at 3010 LBJ Frwy. Ste 1500, Dallas,Texas 7 deceptive, misleading, fraudulent business practice, con-artist Nationwide
I was trying to book a reservation with the Westin Peachtree Plaza and did not realize that I was taken to a different website and I was not talking to the Westin Peachtree Plaza until an email confirmation was sent. They just identify themselves as Reservations. The number I called...
Entity
Categories: Hotel
19, Report:
#1334209
Posted Date:
Oct 20 2016
Sterling Gardens Hotel Hotel is a filty scam Las Vegas Nevada
On October 8th at approximately 7pm my daughter and I checked into the Sterling Garden Hotel located at 1808 Fremont Street. I booked this hotel through Getaroom.com. Upon check-in I was told I would have to give a $100 deposit on the room that would be refunded after check out. ...
Entity
Categories: Consumer Services
20, Report:
#1327725
Posted Date:
Sep 12 2016
Sawgrass Grand Hotel This motel uses web sites such as getaroom.com (and others) to lure customers in at a $48 per night then adds $50 at check out on both the internet and at the motel. Total cost $80.89 per night. It is a scam because they even know the names of other web sites which have the same set up and they don't put a stop to it. BEWARE Sunrise Florida
Sawgrass Grand Hotel, Sunrise, Florida use fradualant booking sites. They advertise $48 per night with possibility of additional $15, which they immediately add to the bill upon checkout at the internet site. Then at check out- at the motel- they add another $15+per night ...
Entity
Categories: Hotel
21, Report:
#1309105
Posted Date:
Jun 02 2016
Getaroom.com Fail to confirm reservation-Memorial Day Weekend 2016 Internet
Failed to confirm reservation. On hold several minutes with being disconnected numerous times. Took them four hours to relocate us, to a hotel right down the street. Their lack of dependability could've left us on the street for the night. Very poor service with this agency.
Entity
Categories: Hotel
22, Report:
#1307006
Posted Date:
May 22 2016
GetARoom.com Made reservation in the wrong state, then told me to go where I wanted to get a room and physically walk in but would NOT refund my money Internet
Finding myself in Kanab, Utah on a monday evening and not being able to find a vacancy, we called GetARoom.com by telephone at 800-468-3578. They confirmed all rooms in Kanab were booked. Than offered a room in Springdale Utah, which was out of my way. Than they said they found...
Entity
Categories: Lodging
23, Report:
#1264541
Posted Date:
Oct 29 2015
expedia Expedia best price guarantee: They do not honor this so-called guarantee. I had a clear case of apples to apples on hotel, dates, all criteria and they deny my claim with some bogus response. This is false advertising. Internet
deborah f
Springfield...
Level Contributor
1 post
13 reviews
Save this Post
12. Re: Expedia best price guarantee
Oct 29, 2015, 6:03 PM
Expedia DOES NOT HONOR the price match guarantee for Hotels either. You can send claim form after claim form and they will re...
Entity
Categories: Travel Services
24, Report:
#1250442
Posted Date:
Aug 24 2015
Getaroom getaroom.com Unprofessional,deceptive Internet
We did a search on the internet trying to find a room for a trip to fernie. We noticed several places and wife picked a Hotel we thought was nice. It was listed thew getaroom.com and we phoned to determine what it was, we were quoted 200 dollers for the two nights and thought it was...
Entity
Categories: Hotel
25, Report:
#1238698
Posted Date:
Jun 29 2015
getaroom.com DO NOT USE GETAROOM.COM NATIONWIDE
We went to Kayak and booked a room here. It gave us 2 options. King bed smoking or twin bed standard. We chose twin bed standard. We recoeved typical confirmation. We arrive at hotel to check and they try to put us in the king smoking. I explained I have allergies and needed the roo...
Entity
Categories: Travel Services