76, Report:
#170925
Posted Date:
Jan 23 2006
Ascentive Failure to refund and generally wasting my time Philadelphia Pennsylvania
In a weak moment when my computer was running slowly I replied to an Ascentive (which should be re-named Dis incentive) ordering their RAM ROCKET (Speed up your computer by 375%)After filling in my info. I was directed to a form asking me to tick one of a few programs listed. In err...
Entity
Categories: Computer Software
77, Report:
#147903
Posted Date:
Jun 29 2005
Ositech Communications ripoff, unauthorized charge on my debit card Guelph Ontario
On June 21@8:13pm this company charged my debit card 14.95. I did not authorize this, I have never heard of this company, and did not buy anything from this company. Phone calls and some 20+ emails to this company have not be responded to. I really do not want to go to the troubl...
Entity
Categories: Corrupt Companies
78, Report:
#133225
Posted Date:
Mar 01 2005
Ascentive Software ripoff I tried to cancel within 2 hours of using the product. They try to subscribe me! Philadelphia Pennsylvania
I made the mistake of purchasing ascentive software on Sunday afternoon I tried it and found it to be buggy( it locked up 3 times) and made no improvement to my system. I then tried to cancel after only about 2 hours. I became concerned when I saw their cancellation obstacle course....
Entity
Categories: Corrupt Companies
79, Report:
#120137
Posted Date:
Nov 28 2004
Ascentive rip-off! Unauthorized charges. Internet
removed program from computer before 30 day trial and still being charged for program not recived
Jose
san diego, CaliforniaU.S.A.
Entity
Categories: Corrupt Companies
80, Report:
#68680
Posted Date:
Feb 18 2004
Ascentive Active Speed ripoff, untrustworthy, and sneaky Philadelphia Pennsylvania
I ordered the active speed from ascentive, they say its a free one month trial. So I ordered it to try it out, but you have to give them your credit card information right away.
So after 8 days I cancelled it wasn't helping at all, slowing and freezing my computer. So they canc...
Entity
Categories: Computer Software
81, Report:
#73541
Posted Date:
Dec 03 2003
Ascentive.com what a huge ripoff alot of promises without merit none of what is promised is delivered Philadelphia Pennsylvania
This company should be shut down as fast as the service they claim works for your computer. Not only did I find it impossible to cancel my so called 30 day FREE trial I was charged for a years service that can't be cancelled either. No refunds no exceptions. What a joke dealing with...
Entity
Categories: Internet Services
82, Report:
#72107
Posted Date:
Nov 17 2003
ASCENTIVE ripoff I CANCELLED AND THEY CHARGED MY CREDIT CARD ANYWAY. PHILADELPHIA Pennsylvania
I DOWNLOADED ACTIVESPEED AND NEVER USED IT BECAUSE WHILE DOWNLOADING, THE DOWNLOAD WAS ENCRIPTED. I SENT THREE EMAILS 5-DAYS BEFORE THE 30-DAY FREE TRIAL PERIOD TO CANCEL. ONLY AN AUTOMATED RESPONSE.
FIVE DAYS LATER ON THE 30TH DAY I GET AN EMAIL THAT SAYS THANKS FOR YOUR BUSIN...
Entity
Categories: Computer Software
83, Report:
#71531
Posted Date:
Nov 11 2003
Ascentive.com Charged me after I had canceled service refused to answer mail until 30 day free period expired Mail to and from Ascentive disappeared from PC records Philadelphia Pennsylvania
Received ad on PC screen re: testing of PC speed with test offered. Elected to subcribe to service for 30 day trial period. After approx. one week, received another ad with another speed test offer. Test results were same as first time although I had installed their program, suppose...
Entity
Categories: Internet Marketing Companies
84, Report:
#71048
Posted Date:
Nov 05 2003
Ascentive ripoff Internet
Would not honor the 30-day cancellation option.
Jack
Ballston Spa, New YorkU.S.A.
Entity
Categories: Corrupt Companies
85, Report:
#70537
Posted Date:
Oct 30 2003
ASCENTIVE False & misleading statements Philadelphia Pennsylvania
I downloaded Ascentives Speedpak some time ago. Recently, my system crashed. I was unable to locate my back-up, so I contacted Ascentive to get a copy of the software.
I read my receipt and was pleased to find the following (an exerpt from the original Software Delivery Receipt):...
Entity
Categories: Software
86, Report:
#70046
Posted Date:
Oct 28 2003
Ascentive.com Downloaded lastnight, cancelled today and they already charged my card, 30 day free trial is a lie. MARTIN from ascentive rebuttal this! Philadelphia Pennsylvania
I downloaded the Active Speed lastnight (October 23,2003) and cancelled today (Oct. 24th 2003). It took me FOREVER (almost 4 hours) to find the cancellation form (they hide it). If you want to cancel the web address is www.ascentive.com/support/new/cancelform2.phtml
They just sen...
Entity
Categories: Computer Software
87, Report:
#70043
Posted Date:
Oct 25 2003
Ascentive, Active Speed RIPOFF Liars! Philadelphia, Pennsylvania Internet
Ascentive says I downloaded Active Speed to my computer on September 10, 2003; I beg to differ! I downloaded on September 13, 2003; immediately went to my computer and made note of trial period of 30 days. I cancelled one day BEFORE trial subscription, ended!! Liars!!
Andy
Eas...
Entity
Categories: Corrupt Companies
88, Report:
#69830
Posted Date:
Oct 24 2003
Ascentive, Active Speed RIP OFF!!! PREVARICATORS, FALSE ADVERTISING Philadelphia Pennsylvania
Only after reading the rip-off reports, did I realize I had been had. Ascentive charged my credit card, immediately, rather than 30 day guaranteed trial period. I cancelled well within the trial period, as their service is useless and constipates your computer!
The only alternat...
Entity
Categories: Computer Fraud
89, Report:
#69955
Posted Date:
Oct 23 2003
Ascentive LLC ActiveSpeed Software ripoff They don't let you cancel! Philadelphia Pennsylvania
I thought ActiveSpeed was worth trying out, so I downloaded it. ActiveSpeed really didn't do a whole lot that I could see but I left it on my computer and kind of forgot about it. I recently received an email from Ascentive telling me that my account was going to charged. So I we...
Entity
Categories: Software
90, Report:
#69722
Posted Date:
Oct 21 2003
Ascentive ripoff Philadelphia Pennsylvania
On aug 22 i recieved and email from ascentive that i was up for renewal sept 4th . on that email was a link to update my credit card etc. i used that link and took my credit card off file so that it would not be used as i did not want a renewal for something i have not had on compu...
Entity
Categories: Corrupt Companies
91, Report:
#69692
Posted Date:
Oct 21 2003
Ascentive LLC Cancelled during trial period, and still was billed! Philadelphia Pennsylvania
I cancelled my membership for ActiveSpeed during the 30 day trial period and I was still billed for it. I have been trying to contact Ascentive to get refunded, but I get NO response from them either by phone (can't even leave a message) or email.
I want a refund ASAP!!
Deb
...
Entity
Categories: Computer Software
92, Report:
#67157
Posted Date:
Oct 15 2003
ASCENTIVE, WebRocket, WinRocket, Speedpak programs don't work, no phone customer service, no refunds, cancellation impossible Philadelphia Pennsylvania
I just purchased online software (speedpak $49.95) from this company yesterday!! I tried the programs (webrocket and winrocket)and they acted like they had optimized my system but after rebooting my computer neither my internet or computer performed any faster than before.
So I ...
Entity
Categories: Software
93, Report:
#68610
Posted Date:
Oct 14 2003
Ascentive, L.L.C. ripoff: took my money, did not provide software, did not answer emails Philadelphia Pennsylvania
Took my money, did not provide the software I bought, would not answer my emails, could not be reached by phone. Ripped me off. Chat service is down and much of what is said on Ascentive website is not true.
Kimball
Phoenix, ArizonaU.S.A.
Entity
Categories: Corrupt Companies
94, Report:
#68406
Posted Date:
Oct 11 2003
Ascentive LLC Unethical Billing / Renewal / Cancellation Procedures Philadelphia Pennsylvania
I've been billed for a service that I don't use, and when I asked for a cancellation and refund, it was denied. I am intimidated by this company asserting their (unusually agressive) rights as shown in the terms located in their End-user License Agreement (EULA). All I want is to ...
Entity
Categories: Internet Services
95, Report:
#36690
Posted Date:
Oct 02 2003
ascentive.com active speed garbage ripoff fraudulent ripoff business Internet
I downloaded their active speed software. What a bunch of garbage. It didn't work, after two days I uninstalled it and forgot about it.
Exactly one month later I got an e-mail saying they had a bad credit card number. Of course by this time I didn't even know who ascentive.com...
Entity
Categories: Computer Software
96, Report:
#66689
Posted Date:
Oct 01 2003
Ascentive ripoff charged my credit card without my knowledge, Free trial of Active Speed not quite FREE! Philadelphia Pennsylvania
Apparently sometime last summer I signed up for a free trial of Active Speed offer and a few days after I cancelled it because it didn't do a thing for my internet speed. I know I canceled before the trial period was up; but my credit card was charged anyway, I had no way to contac...
Entity
Categories: Computer Software
97, Report:
#67566
Posted Date:
Sep 25 2003
Ascentive Com Software ripoff never received the credit due to me, instead they charged me. Philadelphia Pennsylvania
Last year August 2002 I purchased the promoted software from Acsentive cost $39.95 with a 30 day return policy if I was not satisfied. I tried the product but I did not give any improvement working with the computer. I called the company and was promised a credit for the amount pai...
Entity
Categories: Software
98, Report:
#67140
Posted Date:
Sep 18 2003
ASCENTIVE ripoff wouldn't let me download program again after my computer crashed Billed my credit card for another year of nothing Internet
I downloaded the program and used it for two months. My computer crashed and I lost all files. I notified ASCENTIVE and asked to download the program again. They answered if I could not give them the date and order number then I would have to pay again!! I declined, and thought ...
Entity
Categories: Advertising / Deceptive
99, Report:
#51851
Posted Date:
Apr 15 2003
Ascentive Software Deceptive practices, Will not aknowlege cancellation request even on the same day down load was done, would not deliver confirmation of cancellation Philadelphia Pennsylvania
I downloaded ActiveSpeed internet accelerator...It crashed my system completely, on the same day I requested that my subscription be canceled! I never used the product!! I sent a second email asking for confirmation of cancellation. I recieved an email stating I should give it a cha...
Entity
Categories: Computer Software
100, Report:
#47704
Posted Date:
Mar 03 2003
Casteguard Publishing ripoff fraud business San Diego California
we sent in our deposit for mail order process, of course the promise was if you sent a money order we would receive supplies in 7 business days..now it has been 2 weeks and no supplies.
i want my money back, the phone number is only a recording stating the same info in the letter...
Entity
Categories: Corrupt Companies