101, Report:
#66689
Posted Date:
Oct 01 2003
Ascentive ripoff charged my credit card without my knowledge, Free trial of Active Speed not quite FREE! Philadelphia Pennsylvania
Apparently sometime last summer I signed up for a free trial of Active Speed offer and a few days after I cancelled it because it didn't do a thing for my internet speed. I know I canceled before the trial period was up; but my credit card was charged anyway, I had no way to contac...
Entity
Categories: Computer Software
102, Report:
#67566
Posted Date:
Sep 25 2003
Ascentive Com Software ripoff never received the credit due to me, instead they charged me. Philadelphia Pennsylvania
Last year August 2002 I purchased the promoted software from Acsentive cost $39.95 with a 30 day return policy if I was not satisfied. I tried the product but I did not give any improvement working with the computer. I called the company and was promised a credit for the amount pai...
Entity
Categories: Software
103, Report:
#67140
Posted Date:
Sep 18 2003
ASCENTIVE ripoff wouldn't let me download program again after my computer crashed Billed my credit card for another year of nothing Internet
I downloaded the program and used it for two months. My computer crashed and I lost all files. I notified ASCENTIVE and asked to download the program again. They answered if I could not give them the date and order number then I would have to pay again!! I declined, and thought ...
Entity
Categories: Advertising / Deceptive
104, Report:
#51851
Posted Date:
Apr 15 2003
Ascentive Software Deceptive practices, Will not aknowlege cancellation request even on the same day down load was done, would not deliver confirmation of cancellation Philadelphia Pennsylvania
I downloaded ActiveSpeed internet accelerator...It crashed my system completely, on the same day I requested that my subscription be canceled! I never used the product!! I sent a second email asking for confirmation of cancellation. I recieved an email stating I should give it a cha...
Entity
Categories: Computer Software
105, Report:
#45760
Posted Date:
Feb 19 2003
Ascentive rip-off Philidelphia Pennsylvania
advertized speed up internet connection on email......never worked.......when I quit free trail, I had to use xp restore to reset computer.... was charged on debit card, even though I emailed a stop service! (30 day free trail) elaborate form was to be used to cancel! What a rip!
...
Entity
Categories: Computer Software
106, Report:
#40355
Posted Date:
Feb 07 2003
Ascentive.com ripoff deception Philadelphia Pennsylvania
I signed up for a free trial of 30 days, during which my computer crashed severely (cannot link them to this). By the time I was up and running again with a new machine, I tried to cance my subscription, when they informed me I was billed.
They replied with instructions to fil...
Entity
Categories: Corrupt Companies
107, Report:
#40913
Posted Date:
Feb 07 2003
Ascentive Com Software ripoff fraudulent billing to credit card when not possiable for serviceto as telephone was disconnected I was in the hospital! consumer rip-off Internet
ripoff software is not in my computer, credit card was billed for period when i was in hospital and without a telephone connection at my residence,since phone has been disconnected since about dec 7 or 11th.
if software was for active speed free trial the software was not used pa...
Entity
Categories: On-Line Business
108, Report:
#42753
Posted Date:
Feb 07 2003
Ascentive misrepresent software costs Philadelphia Pennsylvania
The Ascentive company markets a software called ActiveSpeed which is supposed to increase your Internet Speed by as much as 300%.
The company features a FREE 30-day trial period, however, they force you to pay for it up front with a credit card.
The software did not increase m...
Entity
Categories: Computer Software
109, Report:
#39099
Posted Date:
Feb 07 2003
Ascentive ripoff false promises Philadelphia Pennsylvania
I sent an email asking for a refund. I was unable to download the program .. paid $39.95 on November 12 the charge was entered on my Discover Card. Now I don't want it and still unable to download it. It is a toll call to speak to a representative .. so finally sent an email reque...
Entity
Categories: Software
110, Report:
#39371
Posted Date:
Feb 07 2003
Ascentive LLC Deceptive company Philadelphia Pennsylvania
Ascentive LLC, in my opinion, has some very questionable business practices. My first clue should have been when I noticed there were no contact phone numbers listed anywhere on the website.
Second, all information on cancellations is only listed in the EULA. Nowhere on the sit...
Entity
Categories: Software