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  • Report:  #45760

Complaint Review: Ascentive - Philidelphia Pennsylvania

Reported By:
- Cloverdale, Indiana,
Submitted:
Updated:

Ascentive
Philidelphia, Pennsylvania, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
advertized speed up internet connection on email......never worked.......when I quit free trail, I had to use xp restore to reset computer.... was charged on debit card, even though I emailed a stop service! (30 day free trail) elaborate form was to be used to cancel! What a rip!

Kevin

Cloverdale, Indiana
U.S.A.


1 Updates & Rebuttals

Martin

Phila,
Pennsylvania,
U.S.A.
This person was refunded

#2UPDATE Employee

Wed, February 19, 2003

This customer cancelled late and was already charged when he cancelled. The person that cancelled his account did not realize that the account was past the trial period and technically the person was not entitled to a refund. However, because of the employee's error the account was refunded.

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