1, Report:
#1501120
Posted Date:
Oct 22 2020
Total Protect Home Warranty Cinch Home Services Did not provide services under contract Boca Raton Florida
On 10/15/2020, I called Total Protect (1-800-474-4047) at approximately 1800 hours to open a new claim for backed up toilets. Was told that someone would be out the following day. On 10/16/2020, I called at approximately 1100 hours, to open another claim for my hot water tank leakin...
Entity
Categories: Home Warranty Companies
2, Report:
#1498236
Posted Date:
Jul 30 2020
Total Protect Home Warranty Total Protect, Cross Country, Cinch Home Services Inc. Ripping us off! Boca Raton Florida
Total Protect is a horrible Company. They are a RIP OFF! Every time we have a claim, they make it unpleasant, hard and costly. There are no Managers or Executive Staff and customer service is not in their interest. We are now dealing with a hot water heater issue and they are ...
Entity
Categories: Home Warranty Companies, Home warranty, Home warranty company
3, Report:
#1473254
Posted Date:
Feb 11 2019
Total Protect Home Warranty Total Protect is a Fraud, Ripoff Company, Heater requred replacement and it cost me $1,800 for Labor! Dont buy a Home Warranty
Total Protect and all of these warranty companies are guilty of FALSE advertising folks. They tell you that if you buy there warranty they will take the financial worries of owning a home off your mind. TOTAL B.S..
Here is what happens when your heater or major system fails. (1) You...
Entity
Categories: Home warranty company
4, Report:
#1422030
Posted Date:
Jan 09 2018
Total Protect Home Warranty Cross Country Home Warranty No resolution for broken washer machine in almost 1 month other Florida
My family of 5 has been without a clothes washing machine since 12/16/17. We have a home warranty with Total Protect that this machine is covered by. I originally contacted Total Protect to file a claim for my clothes washer machine on 12/16/17. A tech from Mr. Rogers Home Services ...
Entity
Categories: Home Warranty Companies
5, Report:
#1375966
Posted Date:
May 30 2017
TOTAL PROTECT HOME WARRANTY CCM TOTAL PROTECTCross Country Home Services, IncCCB #202158 Can't cancel even with confirmation # Sunrise Nationwide
When I moved into my new home, I wanted to get an appliance warrantee since my appliances were not brand new. I’m glad I did as my refrigerator compressor went out a few months after we moved in. The 24 hour call center set up a service call for a week later, so we were withou...
Entity
Categories: Warranty Companies
6, Report:
#1265843
Posted Date:
Nov 05 2015
Total Protect Home Warranty Fla. Plumber they sent called UNSTOPPERS..LOL...fly by night rip offs too! After 2 yrs. of pmts. for protection, first claim is full of ifs, buts, and rediculous! New co pay of 125$...that paid for the one flush the terrible plumer UNSTOPPERS they employ...they have violated the trust I had by faithfully paying them whe they ca't even unstop 1 toilet in 2 years! They now say if there's anything but a tird or piece of toilet paper plugging it up, they will pay nothing! What!!!! Disgusting Trick! Never buy this Hom Warranty Ever!!!! Nationwide
If there's not just a tird or a piece of toilet paper causing a blockage in a toilet, (which is most every toilet issue is somehing else) Total Protect will leave you stuck after paying them faithfully over $2500 in the past 2 years, thinking I have piece of mind on plumbing, a/c,...
Entity
Categories: Warranty Companies
7, Report:
#1225648
Posted Date:
Apr 29 2015
Total Protect Cross Country home warranty Contractors Accountability Houston Texas
On 04/11/15, I called Total Protect to repair a leak from my AC and Royal Flush was sent to complete the job. Royal Flush stay in my home 15 - 30 minutes and told he unclogged the PVC Trap and check the voltage. Then he told if the issue continues, I needed to call them back and the...
Entity
Categories: Maintenance Companies
8, Report:
#1223451
Posted Date:
Apr 19 2015
HomeSure of America, Total Protect Home Warranty, Cross Country Home Services, Inc. Failure to Honor Obligations Under Total Protect Enhanced Home Warranty Fort Lauderdale Florida
Complaint Summary: TotalProtect Enhanced Warranty Contract, AKA, HomeSure Home Services, Cross Country Home Services fails to honor its obligations under the contract. In my research I found that this company has operations under a variety of names.
I placed a claim on April 4, 2015...
Entity
Categories: Warranty Companies
9, Report:
#1221318
Posted Date:
Apr 09 2015
Total Protect home warranty Cross Country The company is a total ripoff I don't know what they pay for. Sunrise Florida
I have had Total Protect for about 18yrs I was very satisfied with their services until recently.I was not aware of Cross Country being affiliated until recently.Years ago when I made a claim with Total Protect pay your deductable services completed no problems. For my primary re...
Entity
Categories: Warranty Companies
10, Report:
#1176178
Posted Date:
Sep 11 2014
1625 Northwest 136th Avenue, Suite 200, Sunrise, FL 33323 Total Protect Home Warranty Home Warranty Sunrise Nationwide
Total Protect provides Home Warranty. I paid $50 a month for a 'gold' plan for about two years. When my A/C developed a leak, they refused to fix it claiming that it was due to corrosion and that corrosion is not covered under their policy!
Entity
Categories: Warranty Companies
11, Report:
#1101128
Posted Date:
Nov 21 2013
Union Plumbing Worse Plumbing Company in Sin City a COMPlETE RIP OFF Las Vegas Nevada
Complete rip off no service left a mess and left the premises Dear BBB I had leak detection out here to check my plumbing as I am going to start remodeling my homes bathrooms I called Total protect home warranty they sent Union Plumbing they only had to look at a leak in a rest room...
Entity
Categories: Home Improvements
12, Report:
#1101126
Posted Date:
Nov 21 2013
Total Protect Home Warranty Worse home warranty king of bait n switch Las Vegas Nevada
Complete rip off no service left a mess and left the premises Dear BBB I had leak detection out here to check my plumbing as I am going to start remodeling my homes bathrooms I called Total protect home warranty they sent Union Plumbing they only had to look at a leak in a rest room...
Entity
Categories: Warranty Companies
13, Report:
#1075225
Posted Date:
Aug 13 2013
Total Protect Home Warranty Total Scam. When it comes time to pay out, they'll find a reason not to. Internet
For about 7 years I paid $37.95 a month to this company and in all that time, I only ever filed two claims for repairs that, in all honesty, probably didn't cost much more than the $75 co-pay. I only filed them to feel like I was getting something for all the money I was paying in...
Entity
Categories: Home Warranty Companies
14, Report:
#1040888
Posted Date:
Apr 05 2013
Total Protect Home Warranty from Cross Country Home Services Reject legitimate claims Internet, Michigan
There are so many caveats to the Total Protect Warranty policies. Total Protect Warranty from Cross Country Home Services denies legitimate claims submitted after the repair. You have to call them first, even when it's an emergency on Christmas Eve. Our hot water heater ...
Entity
Categories: Home Warranty Companies
15, Report:
#940928
Posted Date:
Sep 14 2012
Cross Country Home Services Total Protect Home Warranty A thousand excuses to waste your time Internet
Cross Country Home Services is subcontracted through Total Protect, who contacted me through Regions Bank. There were several vague and generic business names given to me throughout the process, probably to prevent their egregious scams from sticking to those responsible...
Entity
Categories: Appliances
16, Report:
#939688
Posted Date:
Sep 11 2012
Total Protect Home Warranty Homesure America Inc. 19 days to get dishwasher replaced after it was approved. Then had to dispose of the old one myself Internet
8/10/12 I filed a claim for dishwasher. Someone promptly came out & said it would probably be replaced instead of repaired.
8/17/12 I was told my options (receiving a check or warranty co. replace) I choose the warranty co. to replace. I was given a model n...
Entity
Categories: Warranty Companies
17, Report:
#913769
Posted Date:
Jul 18 2012
Cross Country Home Services, Inc. Total Protect Home Warranty, It took 5 weeks of calling to get my pool heater fixed. No return calls, no service after I made multiple calls for service needed. Internet
Total Protect Home Service is a Rip Off. I have used their home warranty service for approxiamtely 6 months. They have been to my house several times. I end up paying $75 for the service visit plus $39.95 per month plus an additional $200 add on fee for an optional...
Entity
Categories: Warranty Companies
18, Report:
#609268
Posted Date:
Jun 02 2010
Total Protect Home Warranty Do not use this service, they use no name providers - need $60.00 check in their hand before they perform any service Internet, Florida
I have faithfully paid monthly fees for 5 years for Home Warranty
In September 2009 I called for a plumbing leak, the (unknown company-not even in our phone book) representative that came out...2 days after reporting..walked in, provided me with a copy of my request. Before h...
Entity
Categories: Warranty Companies
19, Report:
#443568
Posted Date:
Apr 15 2009
Total Protect Home Warranty The lied about what is covered under the warranty Fort Lauderdale Florida
The company sent an information package to me through my mortgage provider, so I assumed they were reputable. I researched their website and all mailed materials. I called customer service and spoke with a very nice sales representative. The main question I was concern with is if th...
Entity
Categories: Warranty Companies
20, Report:
#320942
Posted Date:
Mar 25 2008
TOTAL PROTECT HOMe WARRANTY RIPPED OFF THROUGH THEIR AC CONTRACTOR Ft Lauderdale Florida
3-25-08 My name is Tim my phone is (((ROR REDACTED))), I live in Plano, Texas. Please call me or read this before using these Liars and Thieves. I called Total protect about my AC not working. They sent Rangers Heating and Air out to my house. The rep from Rangers said that my comp...
Entity
Categories: Home Warranty Companies
21, Report:
#291796
Posted Date:
Dec 16 2007
L And R Appliance Repair L&R Appliance Repair L & R Appliance Repair L & R In-Home Appliances L&R In-Home AppliancesL And R Appliance Repair Appliances Repair ripoff poor customer service missed appointments Longwood Florida
On November 20, 2007 I reported an issue with my appliance warranty company Total Protect Home Warranty for dishwasher service. They issued me a claim number that day and stated that my claim would be handled by L&R In-Home Appliances and that I'd be receiving a call from them in t...
Entity
Categories: Appliances