Total Protect is a horrible Company. They are a RIP OFF! Every time we have a claim, they make it unpleasant, hard and costly. There are no Managers or Executive Staff and customer service is not in their interest. We are now dealing with a hot water heater issue and they are replacing it with a different size which will cost $425 in modification costs. To make matters worse, they are charging $200 to dispose of the water heater and all of this on top of the $125 deductible that we have to pay. We supposedly have a warranty company but we are paying $750 out of pocket in addition to our monthly fee. WE DO NOT RECOMMEND TOTAL PROTECT! Beware!
Cindy
El Cajon,#2Consumer Comment
Sat, December 05, 2020
I have similar experiences. Please reach out to me. Maybe we can seek legal advice. You can email me at [email protected]