1, Report:
#1420771
Posted Date:
Jan 03 2018
Haynes Furniture Haynes Furniture Richmond, Virginia Poor qality furniture, useless warranty servuce, would not allow return or exchange for something better that wasn't falling apart after a month! Riner Virginia
The following is a letter that I wrote to Linda Castro, Director of Haynes Furniture. It describes several issues we’ve had since we made the purchase on 11/10/2017, and received it on 11/15/2017, less than a month after the furniture was received. We have had a lot of proble...
Entity
Categories: Furniture, Furniture & Furnishings, furniture protection plan
2, Report:
#1359150
Posted Date:
Mar 01 2017
The Dump Haynes Furniture Stay away from these crooks Dallas, Texas Texas
If you don't want to throw away your money, stay away from The Dump. We bought a bedroom set in July 2016. In couple of months one of the night stands and the chest of drawers started to peel from the top. We contacted their customer service. They sent a technician to our house. H...
Entity
Categories: Furniture & Furnishings
3, Report:
#1277423
Posted Date:
Jan 01 2016
Uniters North America, LLC Uniters are the makers of this Couch and now refuse to HONOR the Warranty which was sold to protect their product. West Palm Beach Florida
My wife and I purchased a couch at Haynes in Newport News and at that time bought a extended warranty from Uniters North America, LLC. My wife and I purchased a couch at Haynes in Newport News(08/06/11) and at that time bought a extended warranty( Good for 5 years) from Uniters Nort...
Entity
Categories: Warranty Companies
4, Report:
#1156320
Posted Date:
Jun 20 2014
Haynes Furniture Haynes sold me bad furniture from the beginning newport news Virginia
I purchased Haynes furniture in May 2013. In August I had a issue with the pillow for the sofa not being set properly. The sofa wore pillow wore out from normal wear and tear. No one is on the house but me but the pillow wore out. They changed the pillow. 3 months roll by I hav...
Entity
Categories: Furniture & Furnishings
5, Report:
#1116778
Posted Date:
May 07 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1116778-auhtjy-qhgczxqpjy.png)
The Dump/Haynes Furniture/Claude Neptune/Shannon Sanchez Sent Us Damaged Furniture Twice!!!! Oaks Pennsylvania
I am a customer of The Dump. I purchased a bedroom set (bed, dresser, 2 night stands, 2 box springs and a chest) on January 5th from the Oaks, Pa location. Delivery was on January 10th. An hour after delivery we noticed that the drawers were not staying closed...
Entity
Categories: Furniture & Furnishings
6, Report:
#1121794
Posted Date:
Feb 07 2014
Haynes Furniture Horrible couch they say meets manufacturer standards Virginia Beach Virginia
I purchased a piece of furniture from Haynes 7 months ago. It is a 2 piece reclining couch with massagers in one section of the couch. We have had service repair out 3 times for the electrical which is still malfunctioning. When you sit on it or lay on it you can feel the wood...
Entity
Categories: Furniture & Furnishings
7, Report:
#1119831
Posted Date:
Jan 31 2014
Haynes Furniture Poor Customer service, Delivery. Lost Furniture. Virginia Beach VA
In November of 2013 we purchased a living room leather Sofa and Reclining Chair from Haynes Furniture. We paid 1/2 down in cash with the remainder due upon delivery. We were told that the Furniture would arrive in a week, that estimate was ammended to December 6th. That Estimate was...
Entity
Categories: Furniture & Furnishings
8, Report:
#1096349
Posted Date:
Nov 01 2013
Haynes Furniture I purchase a warranty but get no service Newport News Virginia
This is actually my second time that I've had an complaint with Haynes. Back in 2012 I tried to file an insurance claim and was told after having told the representative to add it, that they only added insurance to one order and not both. So needless to say that with no warranty t...
Entity
Categories: Furniture & Furnishings
9, Report:
#1066884
Posted Date:
Jul 22 2013
The Dump aka Haynes Furniture Buyer Beware: their Persian rugs may not be cleanable but rather disposable Houston Texas
I purchased a hand-knotted wool persian rug for $788.00 4 years ago from The Dump in Houston (I know, nice name, huh?). In that time it became dirty and was in need of cleaning. There were no labels on it as to how to clean it but I spoke with several oriental rug cleaners in town...
Entity
Categories: Furniture & Furnishings
10, Report:
#1064743
Posted Date:
Jul 06 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1064743-9pf47q-4nheeoiqvs.png)
Haynes Furniture Sale of inferior product. Newport News Virginia
We purchased a sectional sleeper set back in 2010, for approximately $850. Recently we noticed that the lower foot runner board in the front was peeling away from the sleeper sofa. I removed the cushions and found that the front board which is nailed into the side boards and had pul...
Entity
Categories: Furniture & Furnishings
11, Report:
#946552
Posted Date:
Sep 25 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/62048c7a-9cda-4138-990f-5cd1161e88cf.png)
The Dump Hayes Furniture I purchased a mattress and less than a month after having it I reported sinking. It has taken me almost 2 years to get my money back. They made me choose 6 defective mattresses before giving me most o Atlanta, Georgia
Please Dont do business with The Dump/ Haynes Furniture. They sell defective merchandise!
I puchased a mattress set from the Dump for $1020.00 Two weeks after getting the mattresses it started sinking. I reported the problem and the company said it was nothing they could do...
Entity
Categories: Furniture & Furnishings
12, Report:
#835033
Posted Date:
Jul 03 2012
The Dump Haynes Furniture Co. The Dump lives up to its name - Sells GARBAGE! Levittown, Pennsylvania
I bought a mattress set from The Dump a little over a month ago. I spent $1300 on a set that claimed to be originally over $4000.
The mattress already dips over an inch and a half. This recess has caused a ridge to form about 10 inches in from the edge, making ...
Entity
Categories: Mattress Manufactures
13, Report:
#816255
Posted Date:
Dec 31 2011
Haynes Furniture Will not refund the 90% stated in their return policy Newport News, Virginia
My mother purchased 3 chairs for my children as Christmas gifts. They were delivered with on Christmas Eve with a $75 delivery charge (outrageous). When I came home for Christmas from out of state on the 26th of December, I noted that we really did not have room in our h...
Entity
Categories: Furniture & Furnishings
14, Report:
#812484
Posted Date:
Dec 22 2011
The Dump Haynes Furniture Company rip off no more lets start class action lawsuit Irving, Texas
I am looking for people who have been damaged by The Dump, I have spoken with several attorneys interested in filing a class action but they would like to know how many people would be willing to participate. I currently have a small claims suit against the Dump and am t...
Entity
Categories: Bait-and-Switch
15, Report:
#812100
Posted Date:
Dec 21 2011
The Dump The Dump Atlanta, New Venture Holdings, Haynes Furniture Terrible Customer Service Atlanta, Georgia
So the old saying is that you get what you pay for. That really holds true with The Dump. Stay far away from this place.Recently we purchased a sectional sofa from The Dump. I found the sales person to be somewhat pushybut not as bad as other places. He turne...
Entity
Categories: Furniture & Furnishings
16, Report:
#797495
Posted Date:
Nov 13 2011
The Dump Hanes Furniture Natural bed totally different than in the store and un-natural Newport News, Virginia
I bought an expensive natural bed from this company that stated in the store on the tag and on 3 large signs that thy used all natural materials.The bed in the store had a terrycloth 100% cotton cover,said it had a wool layer (flame retardant)and 4 inches of natural latex.
I had ho...
Entity
Categories: Bed & Bath
17, Report:
#765039
Posted Date:
Aug 14 2011
The Dump Haynes Furniture Beware of 20% restocking fee to reschedule delivery date or time. Houston, Texas
1. The Dump's crafty salesman waits until after you purchase to send you to the delivery department. At that point they inform you the next delivery date is over a week away.2. The next step is to give you a delivery date without a time frame until the night before. For ...
Entity
Categories: Furniture & Furnishings
18, Report:
#714273
Posted Date:
Apr 06 2011
The Dump ,Haynes Furniture Tried to mark up a rug and claim it was on sale in Norfolk, Virginia
I went into The Dump to possibly buy an 8' round rug for my kitchen/dinette table. The last time I was in there the rugs were fairly priced around $200 a year before but this time every rug was priced at $528 handwritten on a tag and supposedly 10% off. I thought this was odd and as...
Entity
Categories: Department & Outlet Stores
19, Report:
#658099
Posted Date:
Nov 03 2010
Haynes Furniture Store The Dump AWFUL CUSTOMER SERVICE Richmond, Virginia
I recently made a purchase from Haynes furniture store in Richmond VA. I purchassed furniture for my son. My son rented a truck to pick up the furniture. WHen he got the new furniture home, one of the pieces was in a box and was damaged. I called Haynes to as...
Entity
Categories: Furniture & Furnishings
20, Report:
#587339
Posted Date:
Mar 30 2010
Haynes Furniture The Dump A STRIGHT UP RIP OFF!!!! houston, Texas
I was an employee for this company. First of all, they get you into the store to buy run down furniture that's missing pieces. They do not have a warhouse. It's more like a what u see is what u get deal if you see a sofa on the showroom floor, that will be the same sofa u take home ...
Entity
Categories: Employers
21, Report:
#579569
Posted Date:
Mar 10 2010
Haynes Furniture We had special order, signed a contract, put deposit down, waited 6 months for sofa to come in and while we waited for the sofa to come in they gave someone else our matching recliner Newport News, Virginia
On October 17, 2009 my husband and I went to Haynes Furniture in Newport News, VA and spoke with a salesman Duane Taylor. We put down a $400.00 deposit on a leather recliner and matching sofa. The sofa had to be special ordered because the one in the store was a sofa/sle...
Entity
Categories: Department & Outlet Stores
22, Report:
#550358
Posted Date:
Jan 20 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/03d845a0-8b41-4a1f-83d2-3afb7007901d.png)
Haynes Furniture Virginia Haynes has to be stopped, Please help us all thats been ripped off by Haynes Virginia Beach, Virginia
I recently purachased a Dinette set from Haynes on Sunday Dec 13th. I paid $2,343.85 cash. Table, 8 chairs, Buffet, China Hutch. It was delivered on Monday Dec 21st. When the set was delivered it was damaged and very dusty and dirty. The delivery men made a note of the damages and a...
Entity
Categories: Sales People
23, Report:
#504626
Posted Date:
Oct 05 2009
The Dump Mattress Claim Rip-Off Norfolk, Virginia
My husband and I purchased a mattress and boxspring set from The Dump in 2005. The set came with a full 20 year warranty. In 2007 we began to experience problems with the mattress.
We filed a claim in 2007 thru Haynes Furniture which handled all of the claims and after 6 months we...
Entity
Categories: Furniture & Furnishings
24, Report:
#443809
Posted Date:
Apr 15 2009
HAYNES FURNITURE PRICE CHAMELEONS RICHMOND Virginia
WOW! In February this year, my husband met with a sales associate Mark Merlin to look at the 3 piece reclining sectional by Southern Motion. The orginal price was $1999.00 and the sale price was $1749.00 - $250 off. Mr. Merlin gave my husband the card so he could write down the sa...
Entity
Categories: Furniture & Furnishings
25, Report:
#388112
Posted Date:
Nov 05 2008
HAYNES HOME FURNISHINGS - HAYNES FURNITURE SOLD ME DAMAGED GOODS, AND VERY POOR SERVICE, IT IS NOT MY FAULT RICHMOND Virginia
ON 10/03/08 MY WIFE WENT IN TO HAYNES FURNITURE TO PURCHASE A SLEEP SOFA. SHE FOUND THE SOFA SHE WANTED AND A CHAIR AND A HALF AND OTTAMAN TO MATCH. SHE PAID AND SET UP A PICK UP FOR THE NEXT DAY. JOSEPH GRUSZECKI WAS HER SALES PERSON.
I WENT TO PICK UP THE NEXT DAY, THE GENTE...
Entity
Categories: Furniture & Furnishings