2, Report:
#1465148
Posted Date:
Oct 21 2018
Consumers Energy Prepaid Appliance Service Repair from Consumers Energy Cadillac Michigan
On 10/19/2018 Called Consumers Energy to report our Furnace was acting up.I pay $20.24 per month for repair plan through Consumers Energy.Was told we were a pryority due to what was going on with furnace was told repair man could come as late as 12:00 midnight.But no one calle...
Entity
Categories: Appliance Service Repair
3, Report:
#1410456
Posted Date:
Nov 05 2017
Consumers energy Signed up for appliance service plan without my authorization
I was informed recently that I have been charged for two years on my gas bill for an appliance service plan I had no knowledge of. I was advised by an associate that she reviewed the call and that I authorized them to start a free month trial and after that I would have to call to c...
Entity
Categories: Appliances, Monthly charges, Warranty Companies
4, Report:
#1352658
Posted Date:
Jan 29 2017
William Frick & Company, William Frick & Co, William Frick and Company Sales Scams Libertyville Illinois
This company purports to all of its customers that they do all of the manufacturing of labels, signs, and tags. However, what many of its cutomers don't realize is that as much as 70% of the products that this company sells is manufactured by other companies. So if you're looking fo...
Entity
Categories: Unusual Rip-Off
5, Report:
#1343238
Posted Date:
Dec 14 2016
Direct Energy Gas Rip Off Houston Texas
I went with DE in 2012 , thinking I was saving money , and just did a check, looking at my last bill of Nov / Dev 2016 , and Nov Dec 2015. Looked at the DE cost and the Consumers Energy cost ( Michigan ) to my surprise Direct Energy has been stealing from me for ye...
Entity
Categories: Questionable Activities
6, Report:
#1233911
Posted Date:
Jun 06 2015
Consumers Energy estimated meter read fenton Michigan
Consumers energy has a so-called policy that if there is a dog on the premises they do not have to do a meter read. So they decided to do estimate my bill for 6 months, then all of a sudden they could do a read again because the new meter guy maybe wasn't scared of dogs? So now...
Entity
Categories: Electrical Services
7, Report:
#1211931
Posted Date:
Feb 26 2015
Sydney Krey Ballans Syd viciousViciously HollywoodRayne ,stripper name, Stole my belongings and ripped me off Lansing Michigan
I lived with her for a few months and had bills in my name but I didnt sign the lease. So we were friends until I quit doing favors and giving rides and letting her use me. I put a stop to her using me the first month I lived there, well she started acting funny and acting shady tow...
Entity
Categories: Landlords
8, Report:
#1167430
Posted Date:
Aug 05 2014
Consumers Energy Will not accept a Death Certificate to show a party deceased nor accept a new home buyers lease . Shut Gas and Power off. And will not return calls Saginaw Michigan
I was contacted by the new home owner ( Chris Bromberg ) that Consumers Power of Saginaw Michigan turned off their gas/electric because of a former residents ( Kathleen J. Doyle's ) bill whom is my mother. She is deceased and I have made several attemps to fax, send and talk to them...
Entity
Categories: Electrical Services
9, Report:
#1151971
Posted Date:
Jun 04 2014
Consumers Energy Gave me an unrealistic Estimated electric bill Lansing Michigan
I received an 'estimated bill out of no where for close to $1100
Called consumers and was told that I can start providing my reading each month. Pretty much get over it and pay it or lose my electric service. I know of at least 5-7 other people who have also had this same thing happ...
Entity
Categories: Consumer Services
10, Report:
#1132578
Posted Date:
Mar 21 2014
Volunteer Energy or Volunteer Energy Services Excessive charges for gas in January, February 2014 Pickerington Ohio
Volunteer Services was supposed to provide savings as compared to Consumers Energy gas prices. Till the end of 2012 it was OK, no savings but no bad losses either.When I got my bill for March 2014 for $257, I was shocked. THen I checked my bills for the whole 2013 till present. Gas ...
Entity
Categories: Consumer Services
11, Report:
#1123268
Posted Date:
Feb 13 2014
Volunteer Energy Rip off , charging prices twice more expensive than rest of market Ann Arbor Michigan
I have signed up with Volunteer Energy as an alternative gas supplier over one year ago. All was nice until this winter. Gas prices from Consumers Energy were 4.something , Volunteer Energy was charging 6 to 8 dollars for the same service. I ended up paying close to $300 for 19M...
Entity
Categories: Utility Companies
12, Report:
#1055095
Posted Date:
May 30 2013
Volunteer Energy Received mailer promising a $25.00 MDen gift card. Signed up in December 2012, still no gift card. Ann Arbor Michigan
My mother received a mailer from Volunteer Energy offering themselves as an alternative natural gas supplier for Consumers Energy customers in Michigan. The mailer advertised a $25.00 MDen gift card for University of Michigan fans and alumni and a rate of $4.99 per MCF for natural g...
Entity
Categories: Questionable Activities
13, Report:
#300478
Posted Date:
Oct 02 2012
IGS Energy Misleading Con Dublin Ohio
I received a few offers in the mail with their promise...Enroll with IGS Energy and get a fixed rate of 84.9 cents per ccf through December 2008. I ignored them at first - if I want something I will go find it.
I took them up on their offer after much research---first bill $13.4...
Entity
Categories: Heating, Cooling & Ventilation
14, Report:
#835963
Posted Date:
Feb 08 2012
Consumers Energy allowed us to move into home and use faulty tampered with meter for 180 months result in overcharge of 1.94% to 3% every month. now they won't give us ethical amount of credit and attempting to turn o Internet, Michigan
Consumers Energy allowed us to move into our home in 1997 and use a faulty meter that had been tampered with, told to us by technician who knew the tamperer's name and address, for 180 months. We had them here many many times to try to find leaks, bad appliances, etc. We had OSHA ou...
Entity
Categories: Electrical Services
15, Report:
#818719
Posted Date:
Jan 06 2012
Consumers Energy Computer error causes gas to be shut of in January Lansing, Michigan
A computer error for Consumer Energy caused the my bill to not be paid on time. This bill is set up as an automatic draft from my bank account, and for some reason the computer system would not recognize the bank. A shut-off notice was sent and the bill was then paid by credit card....
Entity
Categories: Consumer Services
16, Report:
#696542
Posted Date:
Nov 22 2011
Consumer's Energy MI Put someone else's delinquent bill onto my account?? Internet
In September of 2010 I received a notice from Consumers Transfer Department indicating I had a delinquent balance from a previous address in the amount of approx $600. For my convenience they would add this amount to my current account!! Here's the catch - I never lived ...
Entity
Categories: Utility Companies
17, Report:
#787266
Posted Date:
Oct 11 2011
consumers energy consumers power This company is very discriminative, they say they will work with people with disabilities and will not, need help with bills?? Internet
I have asked htis company for help for services, i got my accont at my bank broken into and they frozxe the account so nobody could take anything from it, so of course the shut off plan that i was on had 2 checks returned, so now they wont take money from me, no checks nothing, took...
Entity
Categories: Electrical Services
18, Report:
#745377
Posted Date:
Jun 26 2011
Consumers Energy misreported type of billing tool used mount pleasant, Michigan
Last month I received a bill from consumers energy for a 30 day period of electrical usage. The bill was for $140.00 and was detailed as being obtained through an actual meter reading. Interestingly, I was at home the entire day that the alleged reading took place.
My...
Entity
Categories: Electrical Services
19, Report:
#717316
Posted Date:
Jun 21 2011
Consumers Energy Meter change leads to high corrected bill of $1072.28! Lansing, Michigan
After a recent meter change,Consumers Energy has sent us a corrected bill of over $1000.00. We have been paying our bills on time and in full,whether estimated by the utility company itself or actual readings by their representatives.
Upon our inquiry, we were given different reas...
Entity
Categories: Utility Companies
20, Report:
#690471
Posted Date:
Feb 04 2011
consumers energy Illegally trying to collect someone elses debt by adding it to my bill jackson, Michigan
I have been living at my current residency since Sep. 2009. I had roomates up untill last year when they broke lease and moved out a month early. They have not lived at this address for 7 months now.
Consumers energy, soon after my roomates moving out, sent me a notice stating that...
Entity
Categories: Financial Services
21, Report:
#617489
Posted Date:
Sep 18 2010
Consumers Energy Transfer an unpaid account from my ex into my name. Lansing, Michigan
I receive a letter from Consumer Energys stating that in 10 days. I would have a 2,318.62 bill transfer to my new account. I called the number on the letter and was told that the bill was from July 07-Aug 08 and that the bill was in my name. I was then told to fax...
Entity
Categories: Electrical Services
22, Report:
#605315
Posted Date:
May 20 2010
Consumers Energy transferred dq account to my account unlawfully Jackson, Michigan
I received a letter on March 29th dated March 25th stating a balance of $1216 from my ex-girlfriend's account was going to be transferred to my account. I called the consumer transfer department and spoke with several people. They stated I had to prove I didn't live at t...
Entity
Categories: Utility Companies
23, Report:
#587487
Posted Date:
Mar 30 2010
Consumers Energy Transfer Department LJ Ross frustration, anger, rude to me, condescending, twisted my words Ann Arbor, Michigan
Incident = I received a letter from (i thought) consumers energy because it came in a consumers envelope and was signed 'Consumers Transfer Department'. There was a 800 number.
I called and the woman (Sherry) I talked to was very rude. She said I was going to be charged...
Entity
Categories: Questionable Activities
24, Report:
#321130
Posted Date:
Mar 24 2009
UNIVERSAL GAS AND ELECTRIC Fraud Southfield Michigan
My boyfriend and I work together at a business that he owns. One day an employee at Universal comes in and told one of his employess to sign a contract that will save the company money on their gas bills. Being that I was not there and he was busy working on a client, universal told...
Entity
Categories: Corrupt Companies
25, Report:
#421865
Posted Date:
Feb 09 2009
Consumers Energy Will not refund my credit after using budget plan Lansing Michigan
A few years ago I enrolled in the budget plan at my residence. The budget plan makes it so you pay the same amount on your energy bill every month for the whole year and depending on your use of energy use adjusts every spring up or down. The problem came when we rented out our hous...
Entity
Categories: Utility Companies