- Report: #617489
Complaint Review: Consumers Energy - Lansing Michigan
Reported By:
anonymous -
Clare, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Consumers Energy
lansing, Mi 48937 Lansing, 48937 Michigan, United States of America
Phone:
1-800-477-5050
Web:
www.consumersenergy.com
Categories:
Business Rating:
(0)
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Consumers Energy Transfer an unpaid account from my ex into my name. Lansing, Michigan
I receive a letter from Consumer Energys stating that in 10 days. I would have a 2,318.62 bill transfer to my new account. I called the number on the letter and was told that the bill was from July 07-Aug 08 and that the bill was in my name. I was then told to fax them a letter of my new lease. They didn't say anything about my whereabout between July 07-Aug 08.
I fax Consumer Energys my information. After the 10 days were up I called the toll free number to see what my account balance was. I went from a $39.00 budget plan with them owning me $20.14 to a $234.00 a month plan. They went ahead and put the bill onto my account.
The account was in my ex name, and because I was living with him I was responsible for paying the bill because according to them. I lived with him and benefit from it. I only lived there between Aug 07- Feb 08. Thats only 7 month. They are charging me 14 months. They aren't crediting me when the bills were pay during the months I was there. They estimated the bills so they can't give me an accurate amount.
I believe if it is legal then yeah I'll pay for what I used, but also get credit for what amount was paid for during those months. I wasn't the only one living their at that time so I shouldn't be responsible for the full amount.
I contacted Ms.Darby who told me to fax her proof. I did so and still did not get any answer from her or from anyone from Consumers Energy. I feel that they want their money and they do not care who it is from.
Consumer Energy told me that the bill was in my name and I was responsible to pay for it. But they have a $2,318.62 collection account with my ex. How is it that it is in my name when they are giving him a negative collection? How stupid can consumers energy be? I will not be quiet about this. I will fight this..
1 Updates & Rebuttals
Tee76
Detroit,Michigan,
U.S.A.
Consumer's Energy ILLEGAL billing practices
#2General Comment
Sat, September 18, 2010
The EXACT same thing happened to me today. I checked my mail this morning and received a bill for $900, I've never had an account with this company...my ex girlfriend/old roomate did and when she moved out she had the service turned off. Well i moved in when she moved out and switched the lease and everything into my name...I called to have new service started in my name and they told me they refuse to restore service to this address because apparently she owed them money for a past due bill. So because they have no way of getting a hold of her and because im the new tenant her..they just decided to make me pay for something i never had or owed.
How can this company just take one persons bill and what they owe and put it in somebody elses name..especially without any notice? Is that legal? How should she get off scott free from owing anything and i'm being told to pay it? That would be like me owing a huge say cable or electric bill and the company making some random person pay what i owe... This is illegal and i will be suing if need be.
