1, Report:
#1530687
Posted Date:
Jan 16 2024
Choice Home Warranty Furnace failed and needed replacement. Inspection was performed on 1/3/2024. The failed part was not available and it was determined on 1/5/2023 that a furnace replacement was needed. From Monday 1/8-1/15 I was told Choice was waiting for an estimate from Sears repairs. Late in the day on 1/15 I received an email with a bid for the items not covered by my policy. The estimate had errors and didn't even mention what the replacement furnace was.. Edison New Jersey
On 1/15 I received an email from Choice stating,Congratulations! Your claim #225529703 has been approved for replacement. With this replacement, there will be some non-covered costs you will personally be responsible for. Please note we have negotiated a flat rate for all non-covere...
Entity
Categories: Furnace Repair
3, Report:
#1527694
Posted Date:
Jul 22 2023
Choice Home Warranty My water heater leaking charged a service charge. Sent out a technician who charged an additional $200 with no itemized statement. paid for a very cheap hot water heater with only a 3 year tank warranty. Plus it was dented in the side. It took 5 days to get the heater replaced. Beware they replace with the CHEAPEST parts around. TOTAL RIP-OFF Edison New Jersey
Choice Home Warranty My water heater leaking charged a service charge. Sent out a technician who charged an additional $200 with no itemized statement. paid for a very cheap hot water heater with only a 3 year tank warranty. Plus it was dented in the side. It took 5 days to get the ...
Entity
Categories: Home warranty
5, Report:
#1526886
Posted Date:
Jun 09 2023
Choice Home Warranty Denied claim caused contract they hired and sent out. Edison New Jersey
This is in regards to a home warranty. My A/C went out. They sent a tech to repair. He replaced the circuit board. At same time it developed an issue with the blower as he performed his task. The company said they do not cover the work or negligence of the contractors they send out....
Entity
Categories: Home Warranty Companies, home warranty, Home warranty, Home Warranty Company
6, Report:
#1526323
Posted Date:
May 13 2023
Choice Home Warranty CHW Does Not provide coverage as advertised Edison New Jersey
I have had three claims with this company, and all were horrible experiences.
1) Hot water heater failed, fine print, everything is covered EXCEPT the tank. Useless coverage2) Built-in fridge failed, buy out offer was 2.5% of the replacement value, and after dispute, went to 5%. $40...
Entity
Categories: Choice Home Warranty, home warranty
7, Report:
#1525522
Posted Date:
Apr 05 2023
Choice Home Warranty Complete RIP OFF Edison New Jersey
Choice Home Warranty is good for ONE Thing and ONE thing ONLY. Taking Money from it's customers with NO intention of proving the Services they claim to offer. First instance for us was to attempt, yet FAIL to repair rather than replace a 10 year old Microwave after a full ONE MONT...
Entity
Categories: Choice Home Warranty, home warranty
8, Report:
#1525545
Posted Date:
Apr 05 2023
Choice Home Warranty Refusal to pay claims Edison New Jersey
We had them out 4 times... In no case would they cover the actual repair. In 2 of the cases, their reply was that the item wasn't covered (after sending someone out for that same item and collecting their $75 fee).
Additionally, they outright told me they didn't think the thing had ...
Entity
Categories: Choice Home Warranty
9, Report:
#1524222
Posted Date:
Jan 29 2023
Choice Home Warranty Company Deceptive Trade Practices!!! Agreed to Replace Non Working and Fully covered Microwave but offered less than cost to simply Repair. New Jersey
Stay Away from Choice Home Warranty.....Deceptive Trade Practices!!!!
I purchased a three year total coverage plan that exceeded $1,200. This was a total coverage plan covering almost all home appliances, plumbing etc. Recently, I had a claim for a over the range, built in GE Micr...
Entity
Categories: Home warranty company
10, Report:
#1523821
Posted Date:
Jan 10 2023
Choice Home Warranty Failed to provide service for 6 months Edison New Jersey
Yes We had an Ice maker go out in our Fridge and Choice home warranty was unable to get it fixed. After 6 months I had to replace the Fridge and they would'nt cover it or give me a refund of My preimums this company is a ripoff at its finest. They had the balls to tell me after th...
Entity
Categories: Home Warranty Company
11, Report:
#1523692
Posted Date:
Jan 05 2023
Choice Home Warranty Did not deliver on promises and were extremely rude Tucson Arizona
Choice has done everything in their power to reneg on promises in their contracts and were extremly rude and difficult to deal with. Even the technicians they sent recommended not dealing with them any longer!
Entity
Categories: Choice Home Warranty
12, Report:
#1523520
Posted Date:
Dec 28 2022
American home shield AHS Fraud company - Emmanuel Reid - does not even speak English ! Memphis Tennessee
got a call from a person from escalation dept.
I identified the person with email today Emmanuel.Reid@***.com
This man ( escalation specialist) cannot even speak English. He was so rude you cant believe.
I told him I dont understand what he is taking and need someone else. He refuse...
Entity
Categories: repairs and services, warranty, Fraud
13, Report:
#1523039
Posted Date:
Dec 05 2022
Choice Home Warranty Failure to repair my refrigerator. Edison New Jersey
Called Home Choice Warranty on November 18th to file a claim for a fefrigerator repair, I still have nt not heard when the will have a repairman out. They keep saying they are looking for a repairman in my area. I cannot beleive there aren't any repair people in North Eastern Indian...
Entity
Categories: refrigerator repair
15, Report:
#1520651
Posted Date:
Aug 22 2022
Choice Home Warranty Company Victor Hakim listed as Co-Owner and Trae Sterling is listed as National Sales Manager. Refused to process covered claim for Ruptured Hot Water Heater covered under Warranty Claim New Jersey
This was the email I sent to the National Sales Manager and also Co-Owner for the Company......
Dear Mr. Trae Sterling and Victor Hakim,
I am a disabled veteran and my wife suffers from bone cancer and other serious health issues and a few days back our water heater ruptured pouring...
Entity
Categories: Home Warranty Company
16, Report:
#1520240
Posted Date:
Aug 04 2022
Choice Home Warranty Failure to provide home repairs Edison New Jersey
I took a contract out with Choice Home Warranty for a one year period with an option to renew for 3 more years in July 2021.
On July 6, 2022 I placed a service order request for a plumbing leak under my kitchen sink. I had to wait 2 weeks to get a contractor to come out. Thi...
Entity
Categories: Home Warranty Company
17, Report:
#1515345
Posted Date:
Apr 02 2022
Forever Plumbing LLC USED WRONG PARTS and Never finished the repairs it's been 8 weeks! San Tan Valley Arizona
Forever Plumbing LLC was assigned to me by Choice Home Warranty to repair my bathroom sink’s drainpipe. It was leaking and needed to be replaced. On, Monday, November 29, 2021, the technician, Phillip, DID NOT Correctly repair the problem. Indeed, he used the WRONG Parts –...
Entity
Categories: Plumbing
18, Report:
#1517300
Posted Date:
Mar 31 2022
Choice Home Warranty two different policies, two claims all denied all states
Scammers, it is the only word to describe this company. Don't be a fool buying their insurance on the phone explanation, if you read policy before to buy you'll find out they cover nothing but your pocket. They always will have a reason to deny your claim. Don't be a fool. reviews o...
Entity
Categories: insurance
19, Report:
#1516924
Posted Date:
Mar 17 2022
Choice Home Warranty has not repaired a wall heater for over 2 1/2 months. Parts are on back order and they will not replace the unit. Supervisor will not call us back. back. Edison NJ
My mom bought Choice Home Warranty and had to file her first claim on 1/3/22 for a 2005 wall heater that stopped working. It is in the middle of winter, and she is freezing!As of today 3/16/22 my mom’s wall heater is not fixed. They have sent two different technicians and ordered ...
Entity
Categories: Choice Home Warranty, Home Warranty Companies, Home Warranty Company
20, Report:
#1515247
Posted Date:
Jan 16 2022
Choice Home Warranty They denied our claim for 2 new water heaters after they said they would pay 100 percent. Louisville, Kentucky,
We needed to replace our water heaters. They were leaking. We didn't have hot water.
We contacted Choice Home Warranty. They gave us permission to call our own plumbers to fix this. They couldn't find anyone. We contacted Home Depot to set up an appointment. They sent us a technicia...
Entity
Categories: Coverage
21, Report:
#1513175
Posted Date:
Nov 22 2021
Choice Home Warranty One month without a refrigerator repair, now Choice warranty says it will be another month Edison NJ
Right to the chase. Refegirator claim was made on Sept 30. Choice Home Warrnaty assigned a ROOFING company to repair. Diagnosed as a defroster issue. It has been a month and there have been three scheduled appointments and three no shows. No call or text, nothing. We queried, got on...
Entity
Categories: warranty, home warranty, Home Warranty Company
22, Report:
#1513552
Posted Date:
Nov 11 2021
Choice Home Warranty They have a replacement program, in their warranty, they either fix it or replace it. They have changed the language, where now they offer a small fee, Edison NJ
Entity
Categories: warranty, Home warranty company
23, Report:
#1513035
Posted Date:
Oct 22 2021
Choice Home Warranty Bad Choice Home Warranty , my name for them Denied valid claims for repairs and/or replacement as they advertised and promised in the contract . NJ Edison
Bad Choice Home Warranty denied valid claims we made to them, falsified reports of the covered items. We had extensive communications with this company, finally after filing complaints with every agency in Florida and BBB in two states, we got partial payment for out claims. We...
Entity
Categories: Homeowners Insurance Services, Homeowners Insurance
24, Report:
#1512948
Posted Date:
Oct 19 2021
CHOICE HOME WARRANTY RIP OFF
A complete rip off stay away from this lying trash . They too my money for years and I had a small problem with my washer I called it in and had to pay a service fee of $89.00 . They said my shaking washer was not covered . In my paper work from them It states any conditions and...
Entity
Categories: Appliance Repair