1, Report:
#1525987
Posted Date:
May 13 2023
B&H Photo Video Shipped Broken Device, Refused to immediately replace. Ripped off Veteran New York New York
On the 24th of april 2023 I ordered a Gimbal from B&H Photo Video. It arrived the follwoing morning. When I went to charge it, the gimbal would not charge. It was powered off, but making ticking sounds. Similar to the sounds of a second hand on an analog clock. I tried both charging...
Entity
Categories: Camera Stores
2, Report:
#1505355
Posted Date:
Feb 22 2021
TradeWheel.com I got ripped off by one of TradeWheel sellers. He possed as a wholeseller of MacBooks. The POS uses this email and phone: EMAIL : [email protected] WHATSAPP: +14055713111 Seller tradewheel age: Scammed me out of 2K for Macbook Airs
I went to TradeWheel.com looking for MacBooks to buy wholesale and resell for retail. I found a company on TradeWheel who says he did wholesale for B&H Photo Video - Electronics and Camera Store located in New York, NY. Here is the link to the website on TradeWheel:Import Apple 13.3...
Entity
Categories: deceitful, Fraud, COMPUTER, Computer Dealers
3, Report:
#1502447
Posted Date:
Dec 01 2020
B&H photo B&H Photo/Video B&H Photo and Electronic Corp. Sold me a used computer as new New York New York
I took my brand new still in the box Mac Book pro to Apple support to see why it did not work when I opened it and found out that although it was sold to me as new in March 2020 by B&H Photo, the computer had actually originally been sold to someone else December 21, 2019 by Tec...
Entity
Categories: COMPUTER, Computer Stores, RIP-OFF, Suspected fraud
4, Report:
#1501990
Posted Date:
Nov 17 2020
B&H Photo B&H Photo and Video New York Superstore... Bad Accounting Bad Policy Not Honest NY NY
Yes- it's COVID and things are tricky. Drama is great on your favorite Netflix series but not so great when it comes to accounting.2 decades of great service - now $12,500 in recent orders ending in crash and burn. B&H will NEVER get my business again. They have been authorizing...
Entity
Categories: Cameras & Video
5, Report:
#1501839
Posted Date:
Nov 12 2020
B&H Photo and Video B&H Photo and Video sold me a counterfeit product New York NY
I turned out to be defective and I returned it for repairs. I was told that the serial number did not match what was written on the invoice. They returned it to me. I sent it to manufacturere for repair. They returned it saying it was counterfeit. B&H Photo and Video refus...
Entity
Categories: Optical Products & Repair
6, Report:
#1481112
Posted Date:
Jun 28 2019
B&H Photo Video committed sales fraud on our company. NEW YORK NY
B&H sold us used defective batteries then blamed us for fraud. They eventually took the items back and promised a full refund back to our card, but then decided not to follow through with it. They also faught the dispute we filed with AMX and submitted documents stating we never s...
Entity
Categories: Electronics
8, Report:
#1470926
Posted Date:
Jan 07 2019
B&H Photo Video NO STARS FOR SERVICE New York New York
We’ve purchased cameras, printers and computers from B&H for years. We’re a small business that takes pride in our service level to clients and appreciate it when we experience the same in a vendor. When we needed help on a recent order, we encountered an arrogant chat rep...
Entity
Categories: Audio & Electronic Retail Stores, Cameras & Video, Electronics
9, Report:
#1466435
Posted Date:
Nov 02 2018
B&H Photo Failed to tell me not a complete working system for what they suggested I order New York New york
Working with one of their peopel for a home security system. Rep suggested cameras, NVR, and switch to make system work together.
Put up initial system with 4 cameras, all worked well. Ordered the remaining 3 cameras, installed and tried to add to system.
System responds t...
Entity
Categories: Home Security
10, Report:
#1356678
Posted Date:
Feb 17 2017
B&H Photo-Video PRO Audio B&H Photo Delivery and Ordering Issues New York New York
I had the worst experience buying a product of my entire life - and I live in Brazil, where the customer support is as bad as it can be.
I travelled to USA on vacation and I decided to buy my long waited CINTIQ, I was staying there from Jan 28th to Feb 11th.
I placed an order on Jan...
Entity
Categories: Miscellaneous Electronics
11, Report:
#1332841
Posted Date:
Oct 12 2016
B&H Photo They sell open box returns as NEW New York City New York
I purchased a pair of FOCAL CMS 65 monitors NEW and they send me one new one and one used one with crushed silica all over, ripped open plastics bags with missing screws. The ON/OFF switch was on and the volume had been turned up.
Stay away from this reseller and their illegal pr...
Entity
Categories: Audio & Electronic Retail Stores
12, Report:
#1199698
Posted Date:
Jan 06 2015
B&H Photo Video Prominently Advertising Obsolete Software New York, NY New York
As of 1/6/15, B&H is offering TurboTax for Business 2013 in a Google sponsored search result, rather than the updated 2014 version of the software. Such prominent product placement makes it exceedingly easy to accidentally buy this obsolete version. That's unfortunately what happene...
Entity
Categories: Computer Software
13, Report:
#1193749
Posted Date:
Dec 08 2014
B&H Photo Video http://www.bhphotovideo.com DO NOT BE DECEIVED BY 'SPECIAL ORDER'. IT MEANS OUT OF STOCK AND IT'S NON-REFUNDABLE/RETURNABLE LOS ANGELES Internet
I ordered/paid for a video splitter on Nov 14, 2014 which has been over 4+weeks and still has not been delivered. B&H has it under the disguise of 'Special Order'. So, it is not returnable and non-refundable. But really 'Specai Order' means 'OUT OF STOCK'. So, if you're a prof...
Entity
Categories: Cameras & Video
14, Report:
#1187382
Posted Date:
Nov 08 2014
B&H Photo-Video B&H Damaged Sony EX1 XDCAM Camera during trade in evaluation refuses to take responsibility New York New York
B&H damaged the battery terminal of my Sony PME-EX1 while it was in their position for trade in evelautaion and denies responsibility.I brought in a a Sony PMW-EX1 XDCAM EX for trade in eveluation. They responded within their standard 72 hour period that the camera didn't have the c...
Entity
Categories: Cameras & Video
15, Report:
#1101294
Posted Date:
Jun 16 2014
precision camera repair inc precision camera repaired but not properly repaired enfield Connecticut
Date-nov-21-2013
Greetings i will get to the point this american company fixes cameras and photo equipment customers complained
about not geting items fixed on time, the company blamed american workers and moved the company to mexico.
customers complained abo...
Entity
Categories: Miscellaneous Electronics
16, Report:
#1136092
Posted Date:
Apr 03 2014
B & H Photo Two oders. were not delivered and B &H refuses to even call UPS to find out what happened New York New York
B & H purchase fiascoThis order was to be shipped to my house iin Nicaragua. I order things online and receive them at my house here from Amazon, other e stores AND Adorama (Adorama is the major competitor to B & H Photo and is in the same area in NYC as B * H is) all the ti...
Entity
Categories: Cameras & Video
17, Report:
#1077385
Posted Date:
Aug 20 2013
B&H Photo Video (Online sales) Never delivered. Partial refund. Never returned shipping costs. New York New York
I already filed a complaint with the BBB NY, and B&H Photo never responded.
I ordered the product online on March 13, 2013. It was never delivered to my address, even as of July 8, 2013. I had paid in full at the time. (Product: + Shipping to Saudi Arabia ). Invoice # 1024717751.
I ...
Entity
Categories: Unusual Rip-Off
18, Report:
#1074211
Posted Date:
Aug 08 2013
B & H Photo Video Do Not Buy From This Company New York New York
I purchased a Numark Mix Deck Case w/ Glider. Since the product was on back order for approximately 4 weeks, I decided to cancel my order, which was not a problem initially. Then I checked my bank statement and noticed that B & H had deducted money from my account for the produ...
Entity
Categories: Advertising / Deceptive
19, Report:
#1060557
Posted Date:
Jun 20 2013
MelloDigital.com Five months and still no product Internet
I ordered an sb-700 flash on 02/04/2013. It was a great deal.
After about a month and a half, i logged into their website to check on the status of my order. It said ready to ship.
I called to see if there was anything i could do. They said that they had oversold the product and...
Entity
Categories: Cameras & Video
20, Report:
#1058877
Posted Date:
Jun 13 2013
B&H Photo and Video Bait and switch Internet
I ordered a Tascam US-1800 from these jokers and after the extremely long shipping process, I opened my package only to find that they had sent me a USED model. Not only that, but one with SPILLS on the bottom of it. This is a pro level audio interface that I payed new prices fo...
Entity
Categories: Audio & Electronic Retail Stores
21, Report:
#1052618
Posted Date:
May 21 2013
B&H Photo B&H photo lied about shipping and charged me for nothing New York City New York
I've been doing business with B&H for 30 years. In fact, at one time my studio was just blocks from their store. I bought everything there. I always had good experiences, but recently they proved to be untrustworthy and deceptive. I ordered a large format printer which weig...
Entity
Categories: Unusual Rip-Off
22, Report:
#1000692
Posted Date:
Jan 22 2013
B&H Photo B & H B&H sent me Nikon Grey Market lenses that Nikon will not warranty - I was ripped off!! New York, New York
I purchased 3 Nikon Lenses in Feb, 2012 from B&H. They sent me 3 nikon lenses that I now find out were grey market lenses. Within 8 months, 2 of the lenses needed service and I sent them to Nikon to have them repaired and was told that they will not touch them becaus...
Entity
Categories: Cameras & Video
23, Report:
#982915
Posted Date:
Dec 17 2012
B&H photo Does not honor sale prices new york, New York
I tried to order an item online. The site said it was not available. It did not permit me to pay for the item and wait for delivery. It offered to contact me when the item became available. I requested to be contacted. I received an email saying my item...
Entity
Categories: Miscellaneous Electronics
24, Report:
#945460
Posted Date:
Sep 24 2012
B&H Photo Ripped Off $500 on two faulty items New York, New York
As a professional in the video business I decided I would buy from the professional B&H store even though I could have bought the camera I wanted at another company for $300 less. I did so because I wanted guaranteed customer service. To make a long story short I bought a video ...
Entity
Categories: Cameras & Video
25, Report:
#145025
Posted Date:
Apr 18 2012
B&H Photo - Pro Audio False Advertising - BAIT AND SWITCH New York
B&H Advertised a Delvcam monitor on their website, with 7 accessories listed as Included. Upon receipt of the package, 5 of these items were missing. Customer Service was contacted on 5-23-05 - their response was that the items should be there, and asked me to check the empty box ...
Entity
Categories: Cameras & Video