- Report: #1193749
Complaint Review: B&H Photo Video - Internet
-
Author Not Confirmed
Why?
B&H Photo Video
Internet, USA
Web:
http://www.bhphotovideo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
B&H Photo Video http://www.bhphotovideo.com DO NOT BE DECEIVED BY 'SPECIAL ORDER'. IT MEANS OUT OF STOCK AND IT'S NON-REFUNDABLE/RETURNABLE LOS ANGELES Internet
I ordered/paid for a video splitter on Nov 14, 2014 which has been over 4+weeks and still has not been delivered. B&H has it under the disguise of 'Special Order'. So, it is not returnable and non-refundable. But really 'Specai Order' means 'OUT OF STOCK'. So, if you're a professional videographer go somewhere else if you need this in a hurry.
1 Updates & Rebuttals
Henry
New York,New York,
B&H replies
#2UPDATE Employee ..inside information
Mon, December 08, 2014
Thank you for your order and this feedback. We regret your dissatisfaction. When you ordered, ws specifically informed you the item you ordered was not in stock saying, "This is a special order item and is non-cancelable and non-returnable. Est. arrival at B&H is 7-10 business days (subject to availability). Your order will be charged at time of shipment."
As a courtesy the order has been cancelled.
-- Henry Posner / B&H Photo-Video
