551, Report:
#118592
Posted Date:
Nov 18 2004
Tracfone ripoff never gave airtime was to transfer to another phone Miami Florida
My daughter bought a new phone which she was told by the activation line that it could not be activated in this area, for her to send it back and they would send her another one.
They did send her a new one, however allowing her to activate a 100 minute airtime card on the phone ...
Entity
Categories: Cellular Phone Companies
552, Report:
#117674
Posted Date:
Nov 13 2004
Tracfone ripoff - sold me phone with text messaging that won't work, they won't fix Miami Florida
Tracfone sold me a phone over their website that should have text messaging. Repeated calls to get it to work result in requests to test the messaging (at my expense per message, of course). 3 months now and counting.
I have another working tracfone as well. That one sends text (...
Entity
Categories: Cellular Phone Companies
553, Report:
#117310
Posted Date:
Nov 11 2004
Tracfone ripoff Miami, Florida nationwide
In August of 2004, I ordered a Tracfone. The phone arrived at my address defective, and I was instructed to send the telephone to the warehouse in Miami for repair. I did this, and it is now going on 4 months, still no Tracfone. Seems they send my phone (or the phone tacked to my ...
Entity
Categories: Specialty Stores
554, Report:
#116018
Posted Date:
Nov 04 2004
Trac Fone ripoff Nationwide, U.S.A.
i called these peopl on November 4,2004 to put a pre-paid card on my tracfone and the first time i was on the phone for 45 minutes and then i ask to talk with the superviser and was HUNG UP ON ,i than called backand was on the phoone for 77 minutes and was HUNG UP ON AGAIN i am NOT ...
Entity
Categories: Cellular Phone Companies
555, Report:
#114640
Posted Date:
Oct 26 2004
Tracfone unable to access voice mail; long distance disconnected; disconnected from customer service reps repeatedly; failed to give out Corporate Office phone number; Complaint voiced through U.S. mail and email ignored Miami Florida
Initially I contacted Tracphone with the complaint of not being able to access voice mail from my cell. Pushing buttons did not interrupt the menu. The only thing it did was eat up my minutes. It was as if I had a rotary phone. I began contacting Tracphone to report this problem...
Entity
Categories: Cellular Phone Companies
556, Report:
#113168
Posted Date:
Oct 16 2004
Tracfone ripoff Another unhappy customer, but one good thing... Miami Florida
I was very unhappy with the Cingular Wireless service we had (we kept getting billed for things we hadn't asked for), so when my phone died in July it seemed the perfect time to go with Tracfone. August 1 I ordered the Nokia 1100 phone online from Tracfone after comparing all the ph...
Entity
Categories: Cellular Phone Companies
557, Report:
#107223
Posted Date:
Sep 28 2004
Trac Phone(y) Tracfone ripoff, stolen air time, refusal to have supervisor call, no assistance at all Miama Florida
At the end of August my Mother was down to one unit on her pre-paid Trac Fone so we went to the store and purchased another 100 unit card. On returning home and getting ready to add the air time I noticed that she now had 49 minutes. I added the 100 units and went to 149 units. S...
Entity
Categories: Cellular Phone Companies
558, Report:
#108243
Posted Date:
Sep 14 2004
Tracfone Ripoff Unable to rectify problem unwilling to issue any refund Miami Florida
On September 1, my phone switched to roam and analog while in my home area. I called customer service a total of 8 different days, each time, they were unable to resolve the problem. I told them I couldn't use my phone, and they disagreed and said I was welcome to use my phone, I wo...
Entity
Categories: Cellular Phone Companies
559, Report:
#106876
Posted Date:
Sep 03 2004
Tracfone ripoff - can't reach the specific person needed to contact by cellphone Miami Florida
I got my tracfone 15 months ago to use when driving to Houston to visit for all the reasons everyone else uses this company - no monthly bill, ease of use, etc. I had trouble activating it initially, but spoke to 2 people who were Americans & spoke regular english - they even gave ...
Entity
Categories: Cellular Phone Companies
560, Report:
#105582
Posted Date:
Aug 26 2004
Tracfone Wireless ripoff order phone online with guarantee money back, doesn't work in our area, won't take phone back. Internet
Ordered phone on line with 100 min card. Paid $29.99 plus shipping and tax. Card inside said within 30 days of purchase guarantee money back if not satisfied.
After 5 phone call and 10 email to them the phone still is either roaming or no service at all so I called this number th...
Entity
Categories: Cellular Phone Companies
561, Report:
#104670
Posted Date:
Aug 20 2004
Tracfone National Prepaid Wireless ripped off my airtime I had paid for without any reason RIPOFF Miami Beach Florida
I have been doing business with this company for several years now. I had a plan that they offered, where they charged me $7.99 per month from my bank credit card on auto pay. This plan is supposed to stop them from deleteing your phone number if you do not add more airtime to your ...
Entity
Categories: Cellular Phone Companies
562, Report:
#103881
Posted Date:
Aug 16 2004
Tracfone REFER A FRIEND PROMOTION A RIP OFF Miami Florida
i PURCHASED A PHONE FROM TRACFONE. WHEN YOUR PURCHASE A PHONE AND REFER A FRIEND, YOU AND THAT FRIEND RECIEVE UPON ACTIVATION 100 FREE MINUTES.
I DID JUST THAT AND WE ARE STILL WAITING FOR OUR 100 FREE MINUTES. 27 EMAILS AND NUMEROUS PHONE CALLS HAVE ONLY PROVIDED ME WITH WEEKS ...
Entity
Categories: Cellular Phone Companies
563, Report:
#101451
Posted Date:
Jul 31 2004
TracFone ripoff Miami, North Carolina
I am still having trouble on porting my number/service to TracFone. It was the same as in my last report to you however,I lost it and told them what they have to do within the next 24 hours. The supervisor that I spoke to briefly was Stephanie.
Donna
Madison, North CarolinaU.S...
Entity
Categories: Corrupt Companies
564, Report:
#99868
Posted Date:
Jul 21 2004
TracFone ripoff not supply services bought & would not credit cc account, cancelled service when disputed cc charge Miami Florida
I tried to purchase time (months) and air time on TracFone web site. Had to pay with cc first. Had problems, would not accept codes. Called 800 number.
Tracfone would not provide what was advertised & paid for - $103. Asked for credit to credit card - denied. Talked to two superv...
Entity
Categories: Cellular Phone Companies
565, Report:
#99714
Posted Date:
Jul 20 2004
Tracfone Wireless rip-off! No customer service and loss of phone and minutes. Miami Florida
Tracfone turned off my phone, gave my number to someone else and has yet to keep their promise of replacing the phone and compensating my airtime. My phone plan was protected by the stay active Plan which assures the customer that the phone will remain active. Obiviously that was ...
Entity
Categories: Cellular Phone Companies
566, Report:
#92476
Posted Date:
May 22 2004
Trac Fone refused to honor what they previously promised! Rip-off! Internet
I was trying to help an elderly customer of TracFone get her minutes, that she prepaid, transferred to a replacement phone. The original phone was damaged after she had added minutes accumulating to 100 minutes. TracFone Customer Service told her that they would tranfer the minute...
Entity
Categories: Telephone Companies
567, Report:
#88823
Posted Date:
Apr 24 2004
Tracfone rip-off! I was promised the return of a defective phone in 5 days but 24 days later, I have nothing. Miami Florida
I received a defective phone and was told to return it to the warehouse. I was told that I would have it back in 5 days from the time they received it. I shipped it on March 29, 2004, through UPS. I tracked it and they received the phone on April 1, 2004.
I waited a week and...
Entity
Categories: Cellular Phone Companies
568, Report:
#86930
Posted Date:
Apr 07 2004
TracFone ripoff Miami Florida
I bought 2 Tracfones from www.tracfone.com recieved them and neither one of them worked. Called tracfone, only to get someone who does not speak english well at all and a run around.
Sent one phone back to them - with no response from them after one month - called them only to ...
Entity
Categories: Cellular Phone Companies
569, Report:
#81233
Posted Date:
Feb 21 2004
TracFone Breach of Contract, failure to honor promo ripoff Internet
Subscribed 1YR pre-paid service 150 minutes with promo code 56484 for an additional 100 minutes for a total of 250 minutes.(Dec 26 '03)
Received an error message when trying to activate, called listed number. Service rep did the activation and told me to ignore the error message....
Entity
Categories: Cellular Phone Companies
570, Report:
#78495
Posted Date:
Jan 29 2004
TracFone ripoff Miami Florida
I purchased a 1 year prepaid wireless service card and had received a special holiday offer in the mail of an additional 100 minutes. I went to the web page to enter all the information and at the end of the transaction it said that 150 minutes had been added to my phone. It shoul...
Entity
Categories: Cellular Phone Companies
571, Report:
#77287
Posted Date:
Jan 17 2004
Tracfone ripoff Internet
My Mother who is elderly but still drives, asked for a wireless phone for christmas. I purchased a tracphone for her along with a prepaid wireless card for $24.99. The advertisment on the phones package claimed, that the minutes do not expire. However, upon opening the phones packag...
Entity
Categories: Department & Outlet Stores
572, Report:
#71291
Posted Date:
Nov 07 2003
Tracfone Prepaid Wireless Website does not represent poor coverage & customer service you will receive Internat
Because of the information contained on the Tracfone Website, specifically the home territory & roaming map which is shown once you type in your zip to see if service is available in your area, I dropped my other carrier and switched to Tracfone.
It even showed me the phone's c...
Entity
Categories: Cellular Phone Companies
573, Report:
#71260
Posted Date:
Nov 07 2003
Tracfone Wireless, Inc ripoff! Miami Florida
I ordered a pre-paid phone from Tracfone Wireless on October 15, 2003 and cancelled the order within one hour since my friends told me they charge ridiculous prices for the air minutes. They told me that they would try to cancel the order and to call back in one hour to confirm the...
Entity
Categories: Cellular Phone Companies
574, Report:
#69648
Posted Date:
Oct 21 2003
TracFone Nationwide Prepaid Wireless ripoff Melborne Florida
TracFone Nationwide Prepaid Wireless is a ripoff, untruthful company. I bought their cell phone over the internet, they sent it to me Knowing that they had no way of activating my phone at my location. I discovered this not from them but from another source after I paid and received...
Entity
Categories: Cellular Phone Companies
575, Report:
#69110
Posted Date:
Oct 15 2003
Trac Phone Management And Staff - walmart ripoff bad bad customer service San Antonio Texas
my purse was stolen from my car. w/ my trac phone. i immediatly called tracfone people to turn it off. the lady told me she turned it off. then i asked about my remaining 97 min. she said to bad. you loose.
i asked for her superv. i then spoke to luis(who wouldnt give me his las...
Entity
Categories: Cellular Phone Companies