26, Report:
#855324
Posted Date:
Mar 17 2012
Universal Fidelity, Lp, Legal Successor of Hollywood Video/Movie Gallery, Inc. This company just sent me a bill for $58.31 due for movies rented in 2009 I know I paid Houston, Texas
The company just sent me a bill for movies I rented back in 2009 and 2010. I was enrolled in a monthly porgram withdrawn automatically from my bank account. I had a couple of late fees which were paid as I checked out another movie. I tried to contact the company to get a refund for...
Entity
Categories: Video Stores
27, Report:
#853767
Posted Date:
Mar 14 2012
Legal Successor of Hollywood Video/Movie Gallery Inc. Universal Fidelity, LP False billing, fraudulent billing, billing for goods and services not received Houston, Texas
Several summers ago, I had a seasonal monthly subscription for the Hollywood Movies near my home, so that my children could rent movies. Hollywood discontinued the subscription, and a few months later went out of business. We had long since returned all movies rented from them and, ...
Entity
Categories: Video Stores
28, Report:
#852674
Posted Date:
Mar 12 2012
West Bay Acquisitions, LLC Bill Collector Cranston, Rhode Island
West Bay Acquisitions, LLC, of Cranston, RI, desribed itself as the authorized agent for First Lien Term Lenders Liquidation Trust and the legal successor to Hollywood Video and Movie Gallery. They just sent me a bill for rentals from Hollywood Video and Movie Gallery fro...
Entity
Categories: Collection Agency's
29, Report:
#674578
Posted Date:
Dec 30 2010
Movie Gallery and National Credit Solutions Movie Gallery scammed me! Conway, Arkansas
First of all, I used to be a frequent (weekly) customer of Movie Gallery before they closed all the stores in our area about August 2010. I even purchased movies from them before they closed the doors to the store at their closeout sale, and checked to verify my account was clear, e...
Entity
Categories: Video Stores
30, Report:
#506098
Posted Date:
May 07 2010
Movie Gallery - Hollywood Video, Movie Gallery Late Fee Scams. Looks like they learned a lot from the credit card companies. Greer, South Carolina
Does Movie Gallery need to scam customers to make a buck. Seems so. I signed up for an account Saturday Sept 26 and rented 4 movies which I brought back on Sept 29. The rental time is for 5 days and I had them for 3. The store(2114 Old Spartanburg Rd Greer SC) says that they were ch...
Entity
Categories: Video Stores
31, Report:
#600024
Posted Date:
May 04 2010
Movie Gallery - Hollywood Video I was fired for not FORCING people to buy POWERPLAY Sparta, Wisconsin
I worked for the Movie gallery company for 3 years. I started on November 2006 and worked for them till October 2009 when they fired me for not selling enough Powerplay. I was the store Manager from January 2007 till October 2009. I put in about 50 to 60 hours a week without breaks ...
Entity
Categories: Video Stores
33, Report:
#523414
Posted Date:
Nov 14 2009
Movie Gallery My job is being threatened if I don't sell powerplay .... Phenix City, Alabama
I've been an employee with Movie Gallery ever since January 2006. I loved my job when I first got hired. I was getting hours, I didn't have any problems with any of my co-workers and it was a pretty easy job!
Well, by the time 2007 hit, none of the employees that was the...
Entity
Categories: Video Stores
34, Report:
#452372
Posted Date:
May 16 2009
Movie Gallery unrealistic expectations-running the company into the ground Dothan Alabama
I have worked for this company for 9 years. Let me say i used to love my job,but over the last few months the company has brought in a new rdo- rex hayes. He was a former circuit city employee if my information is correct. He has made it impossible to enjoy my job any longer. Everyd...
Entity
Categories: Books, Records & Videos
35, Report:
#297176
Posted Date:
Feb 25 2009
Movie Gallery - Elain Loftin (Store Manager) Told I had to buy defective game disc even with damage protection and my account was close Homer Louisiana
AFTER BEING A CUSTOMER FOR YEARS, I MEAN YEARS! I was told my account was cancelled and I had to buy a defective game!! Even though I did not damage the product AND I had damage protection !
Here is my story! I sent this exact email to customer feedback on movie gallery's web...
Entity
Categories: Video Stores
36, Report:
#405077
Posted Date:
Jan 26 2009
Movie Gallery - Hollywood Video Play Guard = Rip Off(told have to pay for movie/games if returned in unwanted condition) Corner Brook New Foundland
As I went to rent some games for my kids PS3 (1 day after Xmas) I am told that previous titles of Movies/Games were returned in broken/unusable condition.
The store manager told me of 2 titles that I WAS aware of, a PS2 game rented in the summer(PS2 left a ring on the disk) and a...
Entity
Categories: Rental Stores
37, Report:
#318508
Posted Date:
Jan 21 2009
Movie Gallery Multiple Violations of Labor Laws and Unfair Work Practices Dothan Alabama
I am a store manager for Movie Gallery and have been for 23 months. I believe I have showed great improvement in my store during my time with the company and have been treated unfairly. I have also been in contact with many other Movie Gallery employees and former employees who fee...
Entity
Categories: Employers
38, Report:
#368579
Posted Date:
Aug 31 2008
Movie Gallery Terrible service, scratched DVDs Buffalo Texas
I do not rent movies every day, but when I do rent them I will get three or four at a time. The last three times I have rented from this store at least two of the DVDs have been scratched so badly that I couldn't watch them. When I try to exchange them I have been met with rudenes...
Entity
Categories: Video Stores
39, Report:
#332015
Posted Date:
May 11 2008
Movie Gallery wrong pay, 3 months, MOD, district managers very slack Belton South Carolina
im a current employee of movie gallery and they have not been paying me what they should. start off is 5.85 as a CSA, then 6.15 for a MOD( manager on duty) well im still getting 5.85 after 3 months of being a MOD. someone who has been there a shorter time than me is getting 6.15 whi...
Entity
Categories: Employees
40, Report:
#321974
Posted Date:
May 06 2008
Movie Gallery Scam!!! Hinesville Georgia
I am a 56 year old school teacher who lives alone. I have been renting 3-5 dvds every weekend from Movie Gallery for years. When asked if I wanted the 25 cent 'damage protection' the clerk would say each time 'in case you damage it'. I would refuse it each time because well, I have ...
Entity
Categories: BBB Better Business Bureau
41, Report:
#199397
Posted Date:
Jan 27 2008
Movie Gallery - Hollywood Video ripoff wrongfully accused at work Las Vegas, Nevada
I worked at Hollywood Video from June 2005 through June 2006. When I was hired, the former store director, Jennifer Thomson, did not train me whatsoever. I was not forced to attend Job Orientation, and did not sign any documents which were required for me to be employed with the com...
Entity
Categories: Video Stores
42, Report:
#275102
Posted Date:
Jan 27 2008
Movie Gallery - Blowout Video Overcharged for rental and refuses to give refund Nicholasville Kentucky
I rented 2 video games and purchased a previously rented game for my son. The games were PS2 games and were on special. The games were 2 for $10. Signs were all over the game section of the store. The game I purchased was also a PS2 game and was priced at $9.99. When I checked out, ...
Entity
Categories: Video Stores
43, Report:
#111488
Posted Date:
Jan 27 2008
Movie Gallery fraud Stiglerstigler Oklahoma
I opened an account on August 15, 2004. Rented 2 DVD's, kept one day and returned. I recieved a bill on Aug. 25th stating that I owed $41.09 in late fees for 8 movies returned late.
I inquired immediately about this obvious error and was informed that Tiffany had rented them. I as...
Entity
Categories: Video Stores
44, Report:
#214854
Posted Date:
Oct 09 2006
Directv DIRECTV ripoff Louisville Kentucky
Directv has been a ripoff since they started, they shut ours off and we owe them and fully intend to pay, but which amount to pay is in question. In June, 06 they sent a bill saying we owed them :117.98, Aug,9, 06, bill states 106.86, Aug,31,06, 121.86. They have repeatedly harassed...
Entity
Categories: Corrupt Companies
45, Report:
#190362
Posted Date:
Jun 23 2006
Movie Gallery ripoff Burgaw North Carolina
Be aware of the MOVIE GALLERY. I keep getting calls from the manager telling me that I have a free rental on my account, and that I need to come in and get it. So of couse, I do. It's free.... why not? I'm not much on renting movie but when it's free, it's hard to pass up.
I che...
Entity
Categories: Video Stores
46, Report:
#86597
Posted Date:
Jun 06 2006
Movie Gallery Inc fraudulent pay practices; inconsistent customer practices Dothan Alabama
Movie Gallery should be prosecuted and shut down for good.
First: store managers are told they are paid on salary, but if you are sick, your salary suddenly becomes hourly, and though you are REQUIRED to work AT LEAST 45 hours per week, you only make about $8/hr. This with bein...
Entity
Categories: Video Stores
47, Report:
#143261
Posted Date:
Apr 01 2006
Movie Gallery forgery, fraud South Hadley Massachusetts
I worked for this company for a few years in a management position. The DM forged my signature on a performance review. When reported to the Dotham office I rec. little satisfaction until I threatened to sue.
They claimed that they were investigating for over 3 months. When ...
Entity
Categories: Video Stores
48, Report:
#82279
Posted Date:
Aug 23 2005
Movie Gallery Failed to prove contract agreement, overcharged Silver City New Mexico
To Movie Gallery Customer Service;
Today you lost customers due to a Manager that was rude and argumentative and due to unfair business practices.
Allow me to explain, the Silver City, New Mexico Movie Gallery was a Showtime Video not so long ago which we were members of sin...
Entity
Categories: Video Stores
49, Report:
#103576
Posted Date:
Aug 20 2004
Rebels New Store Coming Tupper Lake New York
With the new store rebels should be scared to hell . I go in there and rent movies and I feel like im on a stage all Jerry does is look at my tits and *ss. I hate going in there. I fell sorry for his wife if she only knew what went on in there she would kill him. he hangs all over t...
Entity
Categories: Video Stores