- Report: #524594
Complaint Review: Westin Automotive Products - St. James Minnesota
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Why?
Westin Automotive Products
5200 N. Irwindale Ave. #220 Irwindale CA 91706 St. James, Minnesota, United States of America
Phone:
8003458476
Web:
westinautomotive.com
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Westin Automotive Products Westin Tube Steps, No Warranty, No Customer Support, only lies. Their tube steps will rust out in under a month. St. James, Minnesota
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I had 4wheel parts performance centers install a paid of chrome Westin tube steps on my truck. In less than a month the chrome had rust spots all over it and its not just surface rust. Cleaning and polishing made no difference.
I contacted 4wheel parts and they said they only warranty their labor. (Don't go to that place either!) So I contacted Westin and they said they would warranty them....when they had stock. I have tried to contact Penny Naus at customer service many many times. She is never available, never returns my phone calls or emails. She said they would have stock within 3 weeks. That was 2 months ago.
This company obviously doesn't stand behind their products as I have now seen other rip-off reports about them.
Try another manufacturer. ANY other manufacturer.
