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  • Report:  #116413

Complaint Review: TracFone - Internet

Reported By:
- Conway, Arkansas,
Submitted:
Updated:

TracFone
http://www.topptelecom.com/home_page.jsp?b=i&flash=YES&p=W Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
For months now, I have been UNABLE to validate my air time cards for TracFone on their web site. I have e-mailed them numerous times, and every time, I get the same old run-around about calling their "800" number.

If I had WANTED to call their "800" number, I would have done so from the beginning. As I said, I keep getting the same old "we are upgrading our site to better serve the customer", please call the following "800" number to validate your air time card.

Look...I have a cell phone...a cell phone ONLY. So, how am I supposed to call these jerks and validate my air time when the cell phone I have uses their service. Go to a payphone, is the obvious answer. But I am not about to get in my car, drive to a payphone and stand there for ten minutes doing what I SHOULD be able to do on the web site as PROMISED.

Doctor Midnite

Conway, Arkansas
U.S.A.


5 Updates & Rebuttals

Matthew

Coral Springs,
Florida,
U.S.A.
Check Your Browser Settings

#2Consumer Suggestion

Fri, November 26, 2004

Their website seems to be working just fine for me right now. Also check that you're entering the right url. Matt


Doctor

Conway,
Arkansas,
U.S.A.
TracFone website does not seem to be working

#3Author of original report

Thu, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.


Doctor

Conway,
Arkansas,
U.S.A.
TracFone website does not seem to be working

#4Author of original report

Thu, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.


Doctor

Conway,
Arkansas,
U.S.A.
TracFone website does not seem to be working

#5Author of original report

Thu, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.


Doctor

Conway,
Arkansas,
U.S.A.
TracFone website does not seem to be working

#6Author of original report

Thu, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.

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