- Report: #1390481
Complaint Review: TRACFONE WIRELESS - MIAMI Florida
Reported By:
char1746 -
merritt island, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
TRACFONE WIRELESS
MIAMI, Florida, USA
Web:
WWW.TRACFONE.COM
Categories:
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TRACFONE WIRELESS BEWARE OF NEW FINE PRINT REQUIRING A CALL EVERY 60 DAYS TO KEEP MINUTES MIAMI Florida
FOR SEVERAL YEARS WE HAVE USED TWO TRACFONES TO HAVE BACKUPS WHEN TRAVELING AND NEVER IN THE PAST HAD ANY PROBLEMS RENEWING OUR ACCUMULATED MINUTES WHEN THE TIME RAN OUT. HOWEVER NOW THAT WE HAVE ACCUMULATED A COUPLE OF THOUSAND DOLLARS IN AIRTIME OUR PHONES HAVE BEEN DEACTIVATED AND NO ASSURANCE THAT OUR AIRTIME WILL BE RESTORED EVEN IF WE GET A NEW SIM CARD AND ADD ANOTHER ONE YEAR OF SERVICE AND 400 MINUTES AS WE HAVE IN THE PAST BECAUSE WE HAVE NOT USED THE PHONE IN 60 DAYS A REQUIREMENT WHICH IN OPPOSITION TO ALL TRACFONE ADVERTISING AND STATEMENTS IN THE PAST WITH NO NOTICE TO US!! A REAL SCAM FOR THEIR OLD CUSTOMERS!
1 Updates & Rebuttals
TF01
Florida,USA
TRACFONE WIRELESS BEWARE OF NEW FINE PRINT REQUIRING A CALL EVERY 60 DAYS TO KEEP MINUTES MIAMI Florida
#2UPDATE Employee
Mon, August 07, 2017
Hi char1746.
I am working with TracFone Wireless. I read your post on this blog. I am really sorry to hear about the trouble you have gone through. For further assistance, do not hesitate to click on this link bit.ly/2gQCmUz?caseId= to chat with a live agent. Thank you.
Edzel
TracFone Wireless
