2, Report:
#1518505
Posted Date:
Dec 01 2022
TRACFONE WIRELESS INC DID NOT MAKE GOOD ON SALES PROMOTION MIAMI FL
On April 6th I went to Tracfone's website to look for a new phone. They were running a promotion that if you purchase an Iphone Se with a $25.00 unlimited plan you get 6 months free service. I contacted them and spoke with an agent named Antoinette, I asked her several times regardi...
Entity
Categories: Cell Phone Provider, Cell Phones
4, Report:
#1520103
Posted Date:
Jul 29 2022
Tracfone Wireless My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a NEW Tracfone which was NEVER sent out so now they are telling me that I have to buy another Tracfone Hurricane Utah
My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a new Tracfone which was never sent out so now they are telling me that I have to buy another Tracfone and evertime I call Tracfone I get hung up on. This company should never be in business sin...
Entity
Categories: Cell Phones
6, Report:
#1516033
Posted Date:
Feb 13 2022
TracFone Tracphone Inc is stealing from me causing massive damages - i want to sue them Miami Florida
On Jan. 21, 2022 a jury ruled in favor of the FTC, which found Tracfone Wireless guilty of false
advertising and violations of the Fair Debt Collection Practices Act this case is not only more of the same but worse. I am FORMALLY seeking damages against TracFone for the following re...
Entity
Categories: Cellular Provider Fraud
8, Report:
#1502013
Posted Date:
Nov 18 2020
Tracfone Tracfone ripoff - start you out with low monthly plan they won't renew Miami FL
Tracfone Wireless, with phones and plans sold at Walmart, is a ripoff company, in my opinion. In Sept., 2020, I bought a phone with a monthly subscription plan from Tracfone of $25.00 for unlimited talk and text. However, each month I have trouble renewing this. I was told just dial...
Entity
Categories: Cellular Phone Companies
9, Report:
#1489125
Posted Date:
Dec 16 2019
TracFone Wireless, Inc. América Móvil, I have traveled to a weak cell phone coverage area, they shut off my service, and then clawed back the Data allotment. Will not return the data allotment. Miami FL
My cell phone service is 'auto-pay' and comes with triple minutes, and 1 GB Data per month per payment cycle. Currently paid up.
I'm here visiting at a place along the Colorado river with spotty cell phone coverage. I still regularly get cell phone text messages and have called out ...
Entity
Categories: Cell phone, cellphone service
10, Report:
#1488728
Posted Date:
Dec 07 2019
Tracfone Wireless Incompetence Galore Miami Florida
I've been using Tracfone for almost three years, with three phone numbers. I have never, NEVER, been able to change a plan or make a purchase without a time-wasting problem. Online, their system is amateurish, often performing with glitches about which their chat-line reps say, Oh, ...
Entity
Categories: Cell Phone Provider
12, Report:
#1484086
Posted Date:
Aug 28 2019
TracPhone Wireless Inc. Shut off my active phone I paid for service -Will not RSVP to mails Medley Florida
1) Have a Tracphone with triple minutes for the last 3-5 years and seldom use phone. As of this writing, I have over 1,000 minutes left on phone.
2) Received a notice that at the end of 2019, my Motorola phone will no longer be able to access their networks since they are moving t...
Entity
Categories: cellphone and cuputer monitoring
13, Report:
#1483777
Posted Date:
Aug 21 2019
PagePlus Cellular TracFone Wireless, Inc. Double-charged my card, shut off my phone when I disputed the extra charge Miami FL
Double-charged my card, shut off my phone when I disputed the extra charge, they still owe me 30 days of service. They expect me to pay double to reinstate the phone.
You can't get past the initial customer service rep to talk to someone in accounting to have them look to see for th...
Entity
Categories: Cellular Phone Companies
15, Report:
#1473749
Posted Date:
Feb 18 2019
TracFone TracFone Wireless Purchased AirTime card, minutes/texts/data was never loaded. TracFone denied any fault, refused to fix the issue.
As the title says, I had some terrible customer service and a horrible experience trying to fix an error that occured while trying to refill my phone. I took snapshots of the exchange, as I wasn't going to let this kid get away with acting the way he was.
Entity
Categories: phone service, Cell Phone Provider, Cellphone fraud, Telephones, trac phone
16, Report:
#1470894
Posted Date:
Jan 06 2019
tracfone wireless Deleted my Balance Medley FL
I recently tried to upgrade my phone. For some reason the phone would not activate. When I tried to reactive my old SIM it would not reactivate so I activated an old TracFone to get through until the new SIM arrived. The phone worked 1/3/19 but 1/4 it would not make a call. Since I ...
Entity
Categories: Cellular Phone Companies
17, Report:
#1457642
Posted Date:
Aug 22 2018
Tracfone Wireless Cheated me out of a huge amount of minutes, data and texts in transfer Miami Florida
I have used Tracfone for a long time, and I run the accounts of 7 family members who also use them. My mom lost her phone and when we transferred her minutes to the new phone I was sure she had a lot of minutes, but they said she had 31 and that was it. We were switching from a ...
Entity
Categories: Cell Phone cases and accessories, Cell Phone Provider, Cellular
18, Report:
#1439662
Posted Date:
Apr 21 2018
TracFone Wireless, Inc. Tracfone STILL won't give me the minutes I paid for, 5 phone calls, 2 FAXs & 2 emails later. Miami, Florida
My husband & I use pre-pay tracfones because cell phones do not work where we live (in remote MN, no towers) but when we travel, we must have cell phones.
The deal is, you buy their phone-cards, as you go, and then you get the minutes.
He bought 450 minutes for 79.99, but he scr...
Entity
Categories: Cellular, retail fraud, RIP-OFF, Cellular Phone Companies
19, Report:
#1435940
Posted Date:
Mar 26 2018
TRACFONE TracFone Wireless, Inc. America Movil No refund process offered Miami Florida
Purchased a TracFone sim card at Walmart. Then went online to purchase a phone plan which seems to be a requirement to use the sim card. No coverage or bars on the phone so I returned online to ask for a refund of the plan purchased just 15 minutes prior to finding out we didn't see...
Entity
Categories: failure to process refund, Customer Service & Support
20, Report:
#1424523
Posted Date:
Jan 22 2018
Safelink Wireless Tracfone wireless Cancelled my uncles service without reason and no notification from us. Was told it was a computer glitch Miami Florida
In Dec 2017 my uncle did not receive his minutes. He is not only disabled he cannot read or write. I take care of all of his personal as well as financial things. He gave me his phone, I went online only to see that his account was cancelled. He uses this phone everyday I didn't can...
Entity
Categories: Cell Phone Provider
21, Report:
#1418476
Posted Date:
Dec 21 2017
Straight Talk Wireless TracFone Wireless Inc. Am`erica M`ovil S.A.B. de C.V. Don't Deliver What They Charge For Miami Florida
I've been using Straight Talk for many years. They claim that you get unlimited talk, text, and data for $45 per month, $44 with auto pay. Now you supposedly get 10 gigabytes of data, instead of 3 or 4. I have been using auto-pay all along, but I get charged $47.96-$48.05 every mont...
Entity
Categories: Cellular Phone Companies
22, Report:
#1398306
Posted Date:
Sep 06 2017
Tracfone Wireless Tracfone Unlocking Policy Internet
Bought a Android Tracfone from QVC, LG L41C and used it for two years. Called to have it unlocked only to find out that they had changed their unlock policy. Now they require you to request to unlock the phone within 60 days of discontinuing your service.
If you go beyond the 60...
Entity
Categories: Cellular Phone Companies
23, Report:
#1390481
Posted Date:
Aug 04 2017
TRACFONE WIRELESS BEWARE OF NEW FINE PRINT REQUIRING A CALL EVERY 60 DAYS TO KEEP MINUTES MIAMI Florida
FOR SEVERAL YEARS WE HAVE USED TWO TRACFONES TO HAVE BACKUPS WHEN TRAVELING AND NEVER IN THE PAST HAD ANY PROBLEMS RENEWING OUR ACCUMULATED MINUTES WHEN THE TIME RAN OUT. HOWEVER NOW THAT WE HAVE ACCUMULATED A COUPLE OF THOUSAND DOLLARS IN AIRTIME OUR PHONES HAVE BEEN DEACTIVATED &n...
Entity
Categories: Telephone Companies
24, Report:
#1382910
Posted Date:
Jul 03 2017
Family Moblie Tracfone Wireless Took my money for phone service and haven't got it Miami Flordia
I have phone service with family mobile, but on 6\21\2017 me and my husband went to metro pcs to look into whiching because they had two lines for $50 plus to free phones. The lady ported my number and went to do my husband's and said oh we can't give you the two free phones. We ...
Entity
Categories: Telephone Companies
25, Report:
#1338944
Posted Date:
Nov 20 2016
tracfone wireless, safelink wireless, net 10 wireless, budget wireless all under CALIFORNIA LIFELINEpaid for by US taxpayers! Liar, Liar, Pants on Fire is how the costomer DIS service agents are trained!!!!! Medley Florida
Number one: all these companies are being paid by our Taxes to supply and service the Obama phones which are a real benefit to those who really need them.Two: my friend, a disabled vet from Korean war time, had his phone for several years until Dec. 2015, when due to circumstances b...
Entity
Categories: Cellular Phone Companies