Allen
Orlando,#2UPDATE EX-employee responds
Thu, October 28, 2004
Ramada Plaza Orlando Ft. Lauderdale Vacations is owned and operated by Jim Varillo. Don't bother contacting him, because he will do nothing to refund any money to you. This is how the bussiness is laid out. Jim Varillo is in the time share bussiness. He purchased several small hotels and purchased the franchise rights from Ramada in order to have name recognition and credibility for his low quality accomodations package which includes a cruise on a small, very old ship called Imperial Majesty. The vacation is designed primarily to get you here and then sell you timeshare. Jim in turn sub contracts the marketing and sales of these vacations to small Limited Liabilty Company's and gives them permission to use Ramada Plaza Resorts on their advertising. This way, he remains in the clear when you are misled about the quality of the vacation being offered. One of these company's is Four Amigos Travel (Ft. Lauderdale), the one that represented itself to me as being Ramada when they hired me. They send out direct mail with Ramada Plaza Resorts logo telling you that you have been awarded over $1000.00 off the vacation. When you call, they tell you that the offer is extremely limited and that you are only allowed to call one time. They put two phone numbers on the advertisment. The first one in bold is a line that intentionally gives you a busy signal. The second phone number, which is smaller, but still prominent enough to make sure you notice it is the real number. This way, when they tell you how much demand there is, you believe it because you couldn't get through right away. You can try talking to Ramada, but they will tell you that they were misled by this company as well about the nature of the advertising that would be done with the Ramada name. In other words, they act the victim in the matter. If it makes you feel any better, the owner of Four Amigos Travel ripped me off too. After working an 80 hour work week setting up his new office in Orlando, he fired 5 of us, called us lots of disgusting names including calling one of the female managers a C*NT. Then he paid us minimum wage for 40 hours. The only way to see any of your money back is by disputing the charge with your credit card company. They are required to keep there disutes under a very low % and will probably refund your money to keep there merchant accounts. This is assuming that you paid with a credit card. If you paid with a check by phone, you can forget evwer seeing a penny of your money. Take my word on this, the only thing you will gain by contacting Ramada Plaza Resorts is heartache. I am in the process of reporting my experience with this company to the State Attourney Generals office. God Bless