- Report: #1481048
Complaint Review: Quest Trust Company - Houston Texas
Reported By:
Amy -
Roseville, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Quest Trust Company
17171 Park Row, Suite 100 Houston, 77084 Texas, United States
Phone:
2814923434
Web:
Questtrustcompany.com
Categories:
Business Rating:
(0)
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Quest Trust Company QuestIRA Quest refused to re-value stock of company that went out of business that we invested in through self directed IRA to $0. Although they received proof of companies new value they insisted that we pay for a professional valuation. And continued to charge us maintenance fees for 2 years. When we stopped paying the fees, they sent a 1099 to the IRS stating that we had received a distribution which we had not. Houston Texas
Quest refused to re-value the stock we bought through a self-directed IRA to $0 after the company went out of business. They also refused to close our account although we asked them to repeatedly. Although they had proof of the value of the company from other investors they continued to charge us maintenance fees for an IRA in a company that had gone out of business two years earlier. They insisted that we needed to pay for a professional valuation. When we stopped paying the fees they sent a 1099 to the IRS stating that we had received a distribution for the full amount that we had invested which we had not received three years after the company went out of business.
