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  • Report:  #1432465

Complaint Review: Pua Mana Ohana seedbank - Queensland

Reported By:
Morgan - Brisbane, Queensland, Australia
Submitted:
Updated:

Pua Mana Ohana seedbank
4109 Queensland, Australia
Web:
puamanaohana.us
Categories:
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Ordered $130 (AUD) of seeds from Pua Mana Ohana Seedbank, which claims to be based in Hawaii and sells Hawaiian plant strains. Over a month later I was still waiting for my order to arrive. When I brought this to their attention, Pua Mana told me that they had tracking on  orders and delivery was guaranteed. They sent me an upside down screen shot of a US Postal Service form, addressed to someone else in another state of Australia. Since then they have sent other fake tracking documents and told me that they had sent a new order, which of course has not arrived either.

The website contains so much information that I think the author must be a pathological liar. Otherwise why would you bother? They also have a Facebook page: PUA MANA 1ST HAWAIIAN PAKALOLO SEEDBANK and will kindly reply to your queries on Messenger. The only thing they won't do is send you what you ordered or refund your money. 



4 Updates & Rebuttals

mike

New York,
New York,
United States
Growing Maui Wowie now and she is awesome!

#2Consumer Comment

Tue, March 27, 2018

I ordered from pua mana ohana seeds and my seeds took about two weeks to get to me in New York sent from Hawaii.

We are growing the Maui Wowie now, she looks and smells great.

Real fresh tropical scent makes you say Maui Wowie. Pua Mana Pakalolo is the real deal. 


hawaiibud

Maui,
Hawaii,
United States
my order arrived in 3 days after growing them can say for sure pua mana has real hawaiian strains

#3Consumer Comment

Mon, March 19, 2018

I have to respond to this report with our experience with pua mana seeds because I keep seeing this post come up when I look online to see if pua mana dropped the puna buddaz yet and these folks are the real deal. Pua mana actually does have real hawaiian strains and when we ordered the seeds got here in 3 days inter-island. I have never ordered internationally but can see how customs could delay a order like the one in this report but even the lady who filed this came back and said she got her seeds. I grew up smoking good hawaiian and can say the rumors are true about hawaiian smoke being the best on earth. Maui wowie is a happy high that keeps you going all day. I went to school, got married and worked on the mainland for many years and when I recently returned home all our old strains had been replaced by mainland stuff.

Blue dream all over but no blue hawaiian? What is going on? After looking online we found pua mana ohana pakalolo seedbank and ordered a pack of maui wowie and kona gold. 3 days later the shiney packs showed up in our mailbox. Postage said they were mailed from oahu. I have been smoking kona gold and maui wowie since back in the day and can wholeheartedly say pua mana has the real kona and maui! Thank God! I love other strains but nothing can hold a candle to hawaiian. The history pua mana shares is true also. Joseph was a good man from hana on maui who went back to our Creator a few years back while hiking haleakala crator. He shared aloha and maui wowie with people from all over the world. Joseph threw the best parties down in hana and will be missed by many. His aloha spirit is second to none. Thank you for keeping the old strains pure and sharing them with the world. I hope this helps anyone looking for hawaiian out there dont worry it still exists and is still the best.


Kerry

Honolulu,
Hawaii,
United States
Sibella's seeds arrived safely...after she filed this ever so complimentary report

#4REBUTTAL Owner of company

Wed, March 14, 2018

 Aloha Rip-off Report 'Ohana = Greetings Rip-off Report Family Sibella is a customer of ours who had a delayed parcel while going through customs that arrived safely. Sibella contacted us on numerous occassions claiming her order did not arrive, so we sent out a replacement -- while she was waiting for her replacement order, her original order arrived safely. International customs can be a issue for some seed companies, Pua Mana 'Ohana has been very blessed in the respect our global postal 'Ohana (Family) have shown the upmost professionalism and care for our parcels delivering every package safely! Mahalo USPS 'Ohana = Thank you USPS Family Pua Mana 1st Hawaiian Pakalōlō Seed Bank GUARENTEES ALL ORDERS and will not rest until your seeds are delivered safely and are securely in your possession.

We do this for the love of preservation and to pass on our medicine to future Hanauna (Generations). Our mission is to spread the seed and "a lil Aloha around da world"... Much mo' important than money is our mission to ensure these rare endangered medicinal Hawaiian genetics are properly passes to our decendants -- many old school Hawaiian strains have already gone extinct like the dinosaurs of Jurassic Park...that is why we are here to ensure the medicine we have left does not go extinct. Pua Mana 'Ohana has been doing this for Hanauna (Generations) for the love, long before we could create a legal business to share these genetics with Planet Pakalōlō and we will continue, God willing, for many moons to come...

If you contact Sibella we are sure she will share the story of her seeds arriving late through customs and our customer service department shipping her replacement order, even though Sibella said a number of disrespectful things to our 'Ohana (Family) while her order was in the mail, she was treated with the upmost respect in the Aloha Spirit we cherish. Sibella also wrote a response to this report saying her seeds arrived safely, though it is printed in much smaller letters than her original report. Mahalo (Thank you) Sibella for coming back to correct this misunderstanding for future patients seeking Hawaiian healing who may have been discouraged by a report like this. Mahalo nui loa = Thank you very much Aloha a hui hou, Pua Mana 'Ohana


Sibella

Brisbane,
Queensland,
Australia
Apoogies

#5Author of original report

Tue, March 06, 2018

I posted a negative report about Pua Mana Seed Bank but my seeds actually arrived today! Took a very long time but that could have been due to Customs.

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