- Report: #1409889
Complaint Review: Popjulia - Guangzhou Guangdong
Reported By:
Diane -
Bakersfield, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Popjulia
4/F Buliding 6, Dalang Shiyishe Industrial Park Guangzhou, 510000 Guangdong, China
Phone:
86(020)66694591
Web:
www.Popjulia.com
Categories:
Business Rating:
(0)
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Popjulia Poor quality clothing!
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Do NOT buy from Popjulia. Their product images are great. What they ship you is garbage. They ship from China - their orders take over a month to arrive. Once they arrive, the sizes are WAY off. What I received did NOT match the measurements of what they printon their site. The fabrics on their site are high quality, flowing and beautiful. What they ship is cheap, stiff polyester junk. Also, the cut of the dresses/blouses on their site shows flowing volumes of fabric. What they shipped me is anywhere to 30% to 40% less volume at the hems. The skirts are not as long either. In other words, what they ship you only vaguely resembles what they advertise.
When you want to return the garments, they suggest you "give it to charity as the shipping will cost you more than the garment". I returned the garments (another $30) via the US Postal Service. They claimed not to have received it. I included the invoice in the package as reference. They wanted me to ship it via DHL, UPS, or Fed Ex, which would have cost about $80. So they kept my $100 and kept the garments I returned to them. Note that they sent me the garments via snail-mail without delivery confirmation.
Their product is junk, and their business model is make the return so expensive that their customers eat the bad garments they send. This company advertises everywhere - I am surprised there aren't more complaints. The postal worker I spoke with when I was returning the garbage clothing to Popjulia told me that she sees a lot of returns to that company. AVOID Popjulia!
