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  • Report:  #1452560

Complaint Review: OTR LEASING - Pleasant Valley Missouri

Reported By:
Rose - Stockbridge, GA, United States
Submitted:
Updated:

OTR LEASING
Pleasant Valley, Missouri, United States
Web:
N/A
Categories:
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Here is our review of OTR LEASING $5000 down 1st week - good 2nd week - DPF started sucking fuel. Throwing codes. Then codes disappeared. End of 2nd week - Truck towed $300. Truck was in the shop for 7 days. Doser, fuel line leak, and I can't remember the last issue. ($3000) 4th week - picked up the truck from shop. Not even 2 days later same codes popped up. Truck in the shop for 14 days ($3400). Fuel pump and nox sensor. I emailed OTR LEASING after the truck was in the shop for 7 days. They created a ticket. Never heard from them. Called them the day after 4th of July. Created another ticket. I didn't hear back from them. I called on July 6. The guy I spoke with told me they aren't going to make repairs. But, they'll offer me a maintenance loan with a high interest rate. I told them they sold us a lemon. He says, we've got plenty of trucks that don't have Issues. Ummmm....that's because the buyers are having to fix the issues. The warranty is a piece of crap. National Truck Protection is slow and they were only willing to pay $500. We understand when buying used, there will be some challenges. But these issues were major, pre-existing, and costly repairs. If you're thinking about it..... DON'T! WE WILL NEVER BUY USED AGAIN! We do not recommend OTR LEASING! Latest update: DEF system continues to give us hardships. We are shutting truck down as we have depleted all of our savings to fix the previous problems. 6 weeks in our possession, 4 weeks in the shop If you had a similar experience, please get in contact with me. It doesn't matter how old your issues were. [email protected] or through FB https://www.facebook.com/rpatt71



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