;
  • Report:  #1379033

Complaint Review: OTR Leasing - Pleasant Valley Kansas

Reported By:
Dan - Newark, Delaware, USA
Submitted:
Updated:

OTR Leasing
9100 Liberty Drive Pleasant Valley, 64068 Kansas, USA
Web:
ortleasing.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Back in November 2016 i was approved for a truck at otr they needed $500.00 down they did not say it was non refundable we showed up picked a 2103 Volvo 780 when we test drove it check engine light came on they sent it to the shop located where shop is they said it was the dozier valve .They replaced it we drove 400 miles on our way home we start having regin issues we had regin about 10 times before we got back to delaware when we parked at our yard the shut down engine light came on we called Otr it took us over two days to contact someone after talking to Matt the service manager we wanted to tack it to the volvo dealer in our area he did not want us to go there he said they charge to much we took it to the volvo dealer they said the Def system eas shot 9,000.00 repair they talked the volvo dealer into doing limited reapairs we drove about 2,000 miles after that the truck did the same thing on otr website it states they clean all def filters when we asked for the report they could produce or did not know if it was done even though they guarantee on there web site of course the truck went back to the volvo dealer they stated that after cleaning the filter that they needed to redo the whole sytem that they recommended to be done the first time the truck was in the shop it took at least a week of trying to get in touch with someone from otr no one returned calls finally matt called and said they wanted us to pay half i said no they ended up paying for it and repossed the truck 'Stay away from this Company.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//