- Report: #1368102
Complaint Review: OTR Leasing - Lenexa Kansas
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Author Confirmed
Why?
OTR Leasing
Lenexa, Kansas, USA
Phone:
`18883389948
Web:
otrleasing.com
Categories:
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OTR Leasing bought truck has been in shop for 3 weeks Lenexa Kansas
I leased a truck from OTR leasing on April 6,2017. I left there place where they store and deleiver the trucks,I made it too St Louis Mo the same day and the truck broke down. Something to do with the def filter the truck has been in the shop for 3 weeeks,now i can not get anyone to return my calls or give me a refund so i can get a working truck from a reputable dlr.
2 Updates & Rebuttals
Filter
#2Author of original report
Tue, April 18, 2017
I have Know way of looking at Dpf filter that was only half done,and i understand the concept of breaking down. But to only make it 250 miles, from your shop
OTR Leasing
Lenexa,Kansas,
USA
Truck Inspected and Signed Off Before Lessee Accepts
#3UPDATE Employee
Tue, April 18, 2017
Trucks that are leased from OTR Leasing go through a vigorous inspection process. Also each lessee has the opportunity to inspect truck and if not satisfied does not have to accept truck.
All trucks have problems and OTR Leasing and our trucks are no exception. Its not a question "if" you will have a problem but "when". This is typical of new or used trucks and is the reality of the trucking industry. This is why owner operators need to save for maintenance and catastrophic issues.
