- Report: #968245
Complaint Review: NeonBrite - Internet
Reported By:
LaurelOlivia -
carlsbad, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
NeonBrite
Internet, United States of America
Phone:
972.814.4788
Web:
www.neonbrite.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NeonBrite Rob Gave me the wrong retainers, even with a drawing and request of a call if unsure. Internet
After making my impressions I put a not taped to the clear box holding the impressions stating that I wanted the retainers that hold your two front teeth together. I even drew a picture. I included my phone number and asked for a call if you had any questions about what I wanted. I received the wrong retainers and was told my wording was wrong.
Also on the bottom retainer, I could not wear because it stabbed my gums and would bleed and cause pain trying to take it out.
They should have offered to make them correct. Do not use this company!
Also on the bottom retainer, I could not wear because it stabbed my gums and would bleed and cause pain trying to take it out.
They should have offered to make them correct. Do not use this company!
1 Updates & Rebuttals
Rob
Dallas,Texas,
United States of America
Many Apologies
#2REBUTTAL Owner of company
Fri, December 07, 2012
Greetings, I'm the owner of the company & will gladly make things right for said appliance...please understand that we service hundreds of individuals and from time to time will make a mistake...many apologies.
If you're willing to work with us again, I'll oversee your order personally and ensure that you're pleased with our product...please refer to our TESTIMONY page on our site, & you can see we get it right most of the time :) please contact me!
Report Attachments
