- Report: #1142024
Complaint Review: MICROSOFT - Nationwide
-
Author Not Confirmed
Why?
MICROSOFT
Nationwide, USA
Phone:
19055680434
Web:
WWW.MICROSOFT.COM
Categories:
Business Rating:
(0)
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MICROSOFT MICROSOFT365MICROSOFT OFFICE365MICROSOFT WINDOWS 8OFFICE 365 *******MICROSOFT OFFICE 365 PRODUCT CODE SCAM******* TORONTO Canada
Report Attachments
************MICROSOFT OFFICE 365 product code invalide scam********
1.i have purchased OFFICE365 from BEST BUY 3 times within 1 year and i have had problem activating ,using and downloading this product from get go.
2. i have wasted over 40 hours online chat and phone tech support with MICROSOFT WINDOWS 8, OFFICE365,BILLING and ACCOUNTS, tech support and customer service over the last year.
3. i have wasted BEST BUY geek squad and my time , over 10 hours in store waiting for their assistance over the last year as well with still no OFFICE 365 active
4. I have spent countless hours travelling to the retailer find resovle or replacement with no resolve.
5. I have spent countless hours travelling to school to use their computers for OFFICE365 access to do my education courses
6. I have been setback in pursuing my MICROSOFT OFFICE CERTIFICATION due to these delays and wasted hours/days/weeks/months
7. I have had so many dropped calls with no callback, dropped chats with tech team with no followup, chat transfers to dead ques, and promises with no results and resolve but excuses and blames on dead issues.
8. I should only buy this product once per year and not 3 times thus money wasted there....grrrrrr
9. i have sent email complains to MSFT COSTOMER SERVICE ,BOARD OF DIRECTORS and MEDIA HELP ...with only usual generic email responses....lmao
10. do I buy another of the same product again and how long will I have access....REALLY!!!!!!!
11. do i just give up my 5 MICROSOFT COMPUTERS and go back to ******APPLE???????!!!!!!!!!******
12. do i get bold a twitter my complaint?????......OH?? ...thats right ....I did and generic rebuttal.
13. do i ****YOUTUBE*** my calls....my chats with MICROSOFT techs and customer service..and POST it for a few laughs...this is what my school collegues suggest.....lol
14. do i file a small claims suit against MICROSOFT for breach of contract......and punitive damages .....MAYBE!!!!!
15. *****IS THIS THE NEW MICOSOFT or just the old with a NEW FACELIFT********
2 Updates & Rebuttals
Kelly
San Angelo,Texas,
Stand up to these b*******
#2Consumer Comment
Sun, April 27, 2014
The reason that all these outright frauds continue is because no one has the courgae to stand up to these b******* and say enough is enough. The Better Business Bureau has awarded the company a grade of "F". They know about the extreme dishonesty of this company and the huge numbers of people who have been ripped off.
Many of the computer savvy people who work for large retail chains like Walmart and Best Buy know about the extreme dishonesty of this company but noone is really doing anything about it. The time is long overdue to demand very loudly that large retail chains do what they know is right: Stop selling any and all Microsoft products. The time is long overdue to demand very loudly that the CEO and other high management of Microsoft be sent to prison and stay there forever.
Karl
Highlands Ranch,Colorado,
Omega6,
#3Consumer Comment
Sun, April 27, 2014
I believe that it is always best to go right to the top when you are experiencing problems with a product or a service. So feel free to send a copy of your Ripoff Report to Microsoft's CEO. The address to Microsoft Corporation is available at this site. Just type in 1002687 and scroll all the way down to the consumer comment that was posted on January 25, 2013 at Ripoff Report #1002687. (Microsoft has a new CEO. His name is Satya Nadella.)
Good luck to you!
