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  • Report:  #10503

Complaint Review: MCI Worldcom Wireless - Nederland Texas

Reported By:
- Falls Church, VA,
Submitted:
Updated:

MCI Worldcom Wireless
P.O.Box 1178 Nederland, 77627 Texas, U.S.A.
Phone:
1-800-254-8991
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been over billed for more than ten months. Optional features of $20/mo were added to my cell phone acct without my consent. I have not received complete detailed monthly invoices for more than ten months. I cannot get through to the customer service number. When I requested detailed billing information, I was told that it would take four weeks. I verbally requested that my cell phone service be cancelled when I talked to someone from collection dept. I was told that I could not cancel my service until I paid the past due amount in full!

This is OUTRAGEOUS!!!

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