- Report: #1367501
Complaint Review: Korusa Pest Control - Internet
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Author Confirmed
Why?
Korusa Pest Control
Internet, USA
Phone:
404-781-1300
Web:
pestrong.com
Categories:
Business Rating:
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Korusa Pest Control Korusa Pest Controlpestrongpestrong.com Customer service from the Dark Side. DO NOT BUY HERE. Internet
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This outfit is sneaky, deceptive, greedy, rude and eccentric.
Purchased $140 worth of chemicals from their pestrong.com site. Twenty minutes later (20 minutes!) I canceled the order. They issued a $126 refund. Fiercely refused the remainder, citing a hard-to-find 10% cancellation feee that's buried in their site. No restocking needed - the action required to issue a refund requires 1 click in PayPal! The guy, Kevin Lee has spent 6+ emails defending this greed. This is the least customer-centric business I've ever worked with.
Kevin Lee in customer service (who is also the owner I suspect) is rude and unyielding. I've got a string of a dozen or so rude, argumentative emails & his manner on the phone is pretty tough luck as well. Their site is riddled with problems, couldn't cancel online. Lots of other issues that prove this is a podunk operation with whacko serviceCustomer service fro the dark side. DO NOT BUY HERE.
