- Report: #160022
Complaint Review: Epson America - Long Beach California
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Epson America
3840 Kilroy Airport Way Long Beach, 90806 California, U.S.A.
Phone:
800-922-8911
Web:
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Epson America Printer Ripoff Long Beach California
6 Months ago I purchased an Epson CX4600 printer from Office Max. I was told by the salesman that I would get approx. 500 pages of printing including some pictures out of the ink cartridges supplied with the machine. Each cartridge was full when we inserted them into the machine. At this point every cartridge is nearly depleted, 11% or less. I have only printed 50 pages and 2 pictures with it so far and it needs all new cartridges.
After doing some checking around I discovered that with some epson printers, for example, a page that is printed in ALL BLACK will in fact use every color to create the page. Who in their right mind would make a printer that did that? I'll tell you why, So you will have to buy ink more often. So I check at Office Max and Walmart for replacement ink cartridges. The price for them would be approx. $80 bucks, or roughly 80% of the original cost of the printer.
This is a rip off not only because you do not get the 500 pages, or even close to it. And because the cartridges cost as much as a new printer does.
On a side note: If you go a significant period of time without using the printer (literature says 1 month) then you are supposed to put the printer through a HEAD cleaning, to keep the ink heads from drying out. I have discovered that the real time frame is closer to 8 days. Every 8 days whether you print something or not you must clean the heads, which using up ink. The amount of ink used in a cleaning is outrageous. At around 3% for cleaning, this process can easily deplete the cartridge fairly quickly.
Epson printers and the company who makes them are a RIP OFF. Thank you for reading.
Casey
columbus, Ohio
U.S.A.
After doing some checking around I discovered that with some epson printers, for example, a page that is printed in ALL BLACK will in fact use every color to create the page. Who in their right mind would make a printer that did that? I'll tell you why, So you will have to buy ink more often. So I check at Office Max and Walmart for replacement ink cartridges. The price for them would be approx. $80 bucks, or roughly 80% of the original cost of the printer.
This is a rip off not only because you do not get the 500 pages, or even close to it. And because the cartridges cost as much as a new printer does.
On a side note: If you go a significant period of time without using the printer (literature says 1 month) then you are supposed to put the printer through a HEAD cleaning, to keep the ink heads from drying out. I have discovered that the real time frame is closer to 8 days. Every 8 days whether you print something or not you must clean the heads, which using up ink. The amount of ink used in a cleaning is outrageous. At around 3% for cleaning, this process can easily deplete the cartridge fairly quickly.
Epson printers and the company who makes them are a RIP OFF. Thank you for reading.
Casey
columbus, Ohio
U.S.A.
