1, Report:
#1523982
Posted Date:
Jan 17 2023
EPSON (d.b.a Epson America, Inc.) EPSON is based in Suwa, Nagano, Japan but appears to do business in USA as Epson America, Inc. EPSON voided warranty of 9-month old (failed) ET-4850 Printer because of 3rd-Party Ink use (though problem related to hardware Los Alamitos California
I have previously purchased multiple EPSON products, but will NEVER buy another...and will share my recent negative experience with as many people as I can, giving them information they can weigh in their future purchasing considerations...I have a 9-month old ET-4850 printer that a...
Entity
Categories: Printers
2, Report:
#1474901
Posted Date:
Mar 08 2019
Epson America, inc Sold me an inkjet printer that will not allow use of third party cartridges in violation of Federal Law. LONG BEACH CA
A Supreme Court decision (Impression vs Lexmark) dated May 31, 2017 stated that it was illegal for a manufacture to produce a product that (in this case) prevented the use of remanufactured cartridges (both ink and toner).
BUT Best Buy sold me an Epson XP-640 inkjet printer on Janua...
Entity
Categories: Printers
3, Report:
#1283126
Posted Date:
Jan 29 2016
Epson America INC Alf AndersenAssistant GeneralCounselEpson America Inc False advertising, forced arbitration, Long Beach Internet
My mother purchased an EPSON printer for my daughter for Christmas. The printer malfunctions and uses much more ink than advertised (that may be why they sell it dirt cheap, to force you to spend money on ink),Here is Epsons response:1) There has been no breach of warranty ...
Entity
Categories: Computer Manufaturers
4, Report:
#1236752
Posted Date:
Jun 19 2015
Epson America Rediculous Customer Service. Could not speak enough English to understand the problem with their product. Terminal Hold. Finally disconnected. Long Beach California
I recently purchased an Epson Work Force 2650. After resolving some compatibility issues with my Widows 8 os and reconfiguring my Firewall I finally got the wireless printer up and running. I noticed that the device created a lot of back and forth motion while printing. While in t...
Entity
Categories: Miscellaneous Electronics
5, Report:
#1224949
Posted Date:
Apr 26 2015
Epson America, Inc. Buyer Beware: Warranty is Useless Austin Texas Nationwide
This company has the worst printer warranty in the industry. Read the fine print because if you buy one of their printers and it fails after thirty days your only option for replacement is accepting a refurbished printer and getting it is a nightmare that begins with going through...
Entity
Categories: Electronic Manufacturers
6, Report:
#1221370
Posted Date:
Apr 09 2015
Epson Epson America1-800-GO-EPSON1-800-463-77661-562-276-4382Epson America, Inc.3840 Kilroy Airport WayLong Beach, CA [email protected] Epson, Epson America, 1-800-GO-EPSON Long Beach, CA Nationwide
I purchased an ink cartidge for my Epson Printer at a local store and got one that had no ink in it. The printer did not even recogize it and I weighed the new one againts the one I was replacing. The Store said, I have to call 1-800-GO-EPSON, that was sales. Epso...
Entity
Categories: Computer Fraud
7, Report:
#1101833
Posted Date:
Nov 24 2013
Epson America Inc warranty charge,customer runaround,bad warranty,broken when i got it Long Beach California
I purchased an Epson printer from Office Max and took it home. It did not work so I called support. They told me to clean the printheads, and then said I had to go buy new ink cartridges to test with, and to call back. I did so and they made me do the same thing, clean the printhead...
Entity
Categories: Computer Manufaturers
8, Report:
#1085858
Posted Date:
Sep 22 2013
EPSON AMERICA, INC. EPSON SAY YOUR SORRY - DO YOU WANT TO BE A NON-PROFIT nationwide
I ordered an Epson WP-4540 from Epson (through Amazon website) on February 19, 2013. I paid $269.99 + $3.99 shipping. The paper tray immediately grabbed multiple papers. I did not want to go through the hassle of doing a return because time is money when you are in the office....
Entity
Categories: Electronic Manufacturers
9, Report:
#1074584
Posted Date:
Aug 11 2013
EPSON AMERICA, Inc. $23,000.00 Epson Stylus Pro GS6000 and can't get print heads Long Beach California
Contacted local rep (Professional Marketing in Chandler, AZ) and purchased a new $23,000.00 Epson Stylus Pro GS6000 3 years ago bought an Epson preferred extended warrantee that expired 2 months ago. Called local rep and was told they were busy and the earliest appointment would b...
Entity
Categories: Computer Service & Repair
10, Report:
#1019397
Posted Date:
Mar 06 2013
Epson America, Inc. Ordered Artisan 835, was sent Defective 830...Twice so far... Long Beach, California
I ordered an Artisan 835 directly from the Epson Store online. What was sent to me was An Artisan which was labeled as an 835, but identifies itself on my network as an Artisan 830. I called the support line and was not able to get a coherent explanation as to the differ...
Entity
Categories: Electronic Manufacturers
11, Report:
#601923
Posted Date:
Oct 25 2012
Epson America Epson Refuses to Honor their Warranty Lon Beach, California
I purchased an Epson projector that cost $3500. After about 75 hours of usuage, it broke. I called Epson tech support and going through the diagnostic routine they determined the unit had to be sent back. The unit comes with a three year warranty. Working with there warran...
Entity
Categories: TVs & VCRs
13, Report:
#461734
Posted Date:
Jun 15 2009
Epson America Printer chip sets refuse ink Long Beach California
althoug Epson is following the law, according to a ruling several years ago, I am sending a warning out to other consumers. For those of you who have found comfort in after market ink refills, allowing the cost of printing at home to be reasonable, be prepared for Epson's monopoly....
Entity
Categories: Desk Top Publishing
14, Report:
#447723
Posted Date:
Apr 30 2009
EPSON AMERICA, INC NEW PRINTER CARTRIDGES DON'T WORK LONG BEACH California
I purchased an Epson printer model # CX4400 cuz the price was good and they had 4 individual cartridges rather than 2 so I thought I wouldn't have to change all the colors if only one was out of ink. The downside was that you MUST buy your cartridges from Epson(they are expensive an...
Entity
Categories: Computer Service & Repair
15, Report:
#340835
Posted Date:
Jun 17 2008
Epson America Storage viewer, P5000, Hundreds of hours on support to Phillipines, everyone ineffective, waits of hours, no hope for fixing the issue. Long Beach California
I bought a P5000 storage viewer through my usual reputable photography store. I have been a freelance photographer for 35 years and support for professionals has usually been good, as we know who we are dealing with on a regular basis. They are people who know the equipment they sel...
Entity
Categories: Computer Manufaturers
16, Report:
#310323
Posted Date:
Feb 20 2008
Epson America Epson in deceitful practices Long Beach California
I had gotten a Class Action Lawsuit settlement from Epson of $ store credit regarding their practices on: Epson Ink Cartridge Cases, Judicial Council Coordination Proceeding No. 4347, Los Angeles Superior Court, State of California.
I used the $ store credit to buy a Epson Stylus...
Entity
Categories: Computer Manufaturers
17, Report:
#243821
Posted Date:
Apr 13 2007
Epson America - Sieko Epson Corp ripoff Epson orders Office Max and other retailers NOT TO REFIL Epson ink cartridges Long Beach California
Epson America Inc, has ordered Office Max NOT to refill any of their printer ink cartridges because it is cutting into their profits. They say that their ink cartridges can not be refilled nor can anyone at Office Max even attempt to refill them. These are strict orders. However,...
Entity
Categories: Computer Manufaturers
18, Report:
#160022
Posted Date:
Oct 08 2005
Epson America Printer Ripoff Long Beach California
6 Months ago I purchased an Epson CX4600 printer from Office Max. I was told by the salesman that I would get approx. 500 pages of printing including some pictures out of the ink cartridges supplied with the machine. Each cartridge was full when we inserted them into the machine. At...
Entity
Categories: Computer Stores
19, Report:
#140828
Posted Date:
Apr 28 2005
Epson America warranty ripoff defective printers Long Beach California
I have a Epson Stylus CX5400 and it is still under warranty and has been determined to be defective by their telephone support technicians.
They stated that they would send me a replacement printer and I will return the defective printer with a prepaid return label.
I had to g...
Entity
Categories: Electronic Manufacturers
20, Report:
#70681
Posted Date:
Sep 04 2004
EPSON America Inc., EPSON Free stuff, ripoff gift certificates, free inks, free papers, cheap printers, all lies Long Beach California
Epson is so f ---ed up that they will do ANYHING the customer asks. Mind you they may give a brief arguement but eventually they will back down.
Want free ink? Write the company and say you just bought the printer and it didn't come with inks. Bingo-bango, you have new inks in...
Entity
Categories: Computer Manufaturers
21, Report:
#1029404
Posted Date:
Oct 16 2003
Epson.comEpson America ripoff, scam artists, swindlers Nationwide Nationwide
I purchased the Epson printer at Officemax, they did not have the rebate forms at the store. I was told by the Officemax sales associate the rebate form on the Epson.com website would work ok. I submitted all the information required within the time frame specified. I then receiv...
Entity
Categories: Electronic Manufacturers
22, Report:
#2117
Posted Date:
Apr 20 2000
Epson doesn't care!
I had a problem with an Epson printer while it was still under the one year warranty. I tried all the Windows troubleshooters and then went to the Epson site and tried their troubleshooters. Nothing helped so I tried sending an e-mail to Epson. They state that they respond within...
Entity
Categories: Miscellaneous Electronics