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  • Report:  #1252254

Complaint Review: BVH Cell - Internet

Reported By:
tonyp - foothill ranch, California, USA
Submitted:
Updated:

BVH Cell
Internet, USA
Phone:
844-333-2600
Web:
www.bvhcell.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Ordered an otterbox ipod 5 case on 06/27/15 for a birthday gift.  Website showed it in stock ready to ship. I paid an extra $6.99 for expedited shipping.

on 06/30/2015 I received an email from BVH to call them.  I called them back and they asked me to confirm the shipping address since it was different than the billing.

 

I politely explained that this was a "gift" and needed to be shipped asap to the address entered on the site.  On 07-01-15 I received the same phonecall asking to reverfiy the address because it "did not match" again i reiterated that it was a "gift", and realizing it wouldnt arrive on time i cancelled the order. 

 

Today is September 1 2015 and i still have not received my refund. after 35 emails 3 phonecalls I am still nout the 40 soemthing dollars, never recieved a product and never received an explanation.

 

these people are plain old robbers and it baffles me how the state of NY still allows them to continue to do business.



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