- Report: #1226550
Complaint Review: Best Buy Geek Squad - Nationwide
-
Author Not Confirmed
Why?
Best Buy Geek Squad
Nationwide, USA
Phone:
1‑800‑433‑5778.
Web:
Geeksquad.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Best Buy Geek Squad STOLEN - 1 month internet security after responding 30 days in advance for not renewing subscription. Nationwide
This morning I recieved an email stating that geek squad was going to automaticly deduct my yearly subscription price from my account on June 2, 2015. I phoned them to say I did not want to renew. The very nice lady verified that I had paid my last subscription in full and it would expire on June 1, 2015. I told her I did not want to renew my subscription of web root thru geek squad on on June 2, 2015. She then informed me she was canceling my renewal and that it would take place immediatly. I have no issues with Web Root, they are great, but for geek squad to cancel my security 1 month prior to expiration ??? I will never use their services again for any reson. Best Buy should reconsider Geek Squad in my humble opinion.
