- Report: #1110652
Complaint Review: Avas Flowers - www.AvasFlowers.com Select State/Province
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Avas Flowers
www.AvasFlowers.com, Select State/Province, USA
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www.AvasFlowers.com
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Avas Flowers Rip Off - Horrible Customer Service and Business Practices! www.AvasFlowers.com Internet
I am not the type of person to write a bad review on a business but, my experience with this company was BEYOND horrible. So horrible, I wish I could rate it with ZERO stars.
I went online and ordered a Christmas bouquet for someone. I happened to see the actual bouquet that was delivered and in NO WAY did it resemble what I had paid for! It was poorly put together, it wasn't full, very skimpy with the arrangement. I hate to say it, it was UGLY. I would have been better off going to the local super market to grab a pre-wrapped bundle of flowers at the check-stand.
I called the company the following day, and they said they would re-deliver a new bouquet to the intended recipient. Shortly thereafter, I received and e-mail stating they attempted to redeliver and the recipient declined.
That is not what happened.
The company called the recipient and gave her a hard time on the phone as if she were the person who called and complained. BEYOND UNPROFESSIONAL. That should never have happened and I was very upset that they handled matters that way.
After addressing this issue AGAIN with the company, all they said they would do was refund a $10.00 delivery fee to me. The bouquet I purchased was close to $90.00!!!!
I have ordered from various flower companies before and have always been satisfied with their services. I thought I would try a new company....my mistake!!!! I will never order EVER from this company again!!!!
