- Report: #943071
Complaint Review: AVAS Flowers - Internet
Reported By:
Green''s -
West Bloomfield, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVAS Flowers
Internet, United States of America
Phone:
877-638-3303
Web:
http://www.avasflowers.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AVAS Flowers CAUTION CONSUMERS - DO NOT GET FOOLED BY THIS Internet
Googled Florist in specific small town in Michigan looking for a local florist for a funeral. AVAS Flowers was the first to come up. Placed order from internet picture of specific arrangment and was guaranteed delivery the next day in time for the funeral service with email confirmation. No confirmation. Called the company that day - they hung up on me.
The person has since been buried and no flowers.
The worst part, called the company two days later and they hung up on me three times. On the forth try, I asked for a Supervisor who put my on hold for a significant period of time, came back to the phone, provided a confirmation number, address, and time they were delivered. Then contact family of deceased, no flowers ! Called the Funeral Director of the funeral home - no flowers.
Called credit card company to file dispute - and shortly thereafter........... an apology voicemail acknowledging NO FLOWERS.
SO THEY PROVIDED A PHONEY CONFIRMATION NUMBER, DELIVERY DAY AND TIME.
SO THEY ARE LIARS AS WELL.
CONSUMERS BEWARE OF AVAS FLOWERS - I DO NOT BELIEVE THEY ARE A REAL FLORIST COMPANY.
Worst part - no way of making up this missed opportunity nor the embarrasement.
The person has since been buried and no flowers.
The worst part, called the company two days later and they hung up on me three times. On the forth try, I asked for a Supervisor who put my on hold for a significant period of time, came back to the phone, provided a confirmation number, address, and time they were delivered. Then contact family of deceased, no flowers ! Called the Funeral Director of the funeral home - no flowers.
Called credit card company to file dispute - and shortly thereafter........... an apology voicemail acknowledging NO FLOWERS.
SO THEY PROVIDED A PHONEY CONFIRMATION NUMBER, DELIVERY DAY AND TIME.
SO THEY ARE LIARS AS WELL.
CONSUMERS BEWARE OF AVAS FLOWERS - I DO NOT BELIEVE THEY ARE A REAL FLORIST COMPANY.
Worst part - no way of making up this missed opportunity nor the embarrasement.
2 Updates & Rebuttals
Kenton Hutcherson, Esq.
Dallas,Texas,
Legal Notice
#2General Comment
Mon, May 05, 2014
To “kristen520”: This notices you that a subpoena has been issued to Xcentric Ventures, LLC, the owner of Ripoff Report, for documents and information sufficient to identify the person who posted a comment on this report under the name “kristen520”. The requested information includes the IP address, name, address, email address, address, and phone number for “kristen520,” as well as the date and time the comment on this page was made by “kristen520”. The subpoena orders Xcentric Ventures, LLC to produce the requested information by May 20, 2014 at 10:00 A.M.
The subpoena was issued by Flower Tech Center, Inc. d/b/a Avas Flowers (“Plaintiff”), the plaintiff in the matter of Flower Tech Center, Inc. d/b/a Avas Flowers v. John or Jane Doe aka “kristen520”, Docket No. C-17-14 in the Superior Court of New Jersey, Chancery Division: Bergen County, General Equity. This subpoena was presented to the Clerk of the Superior Court of Arizona in Maricopa County, and said Clerk issued a subpoena to Xcentric Ventures, LLC for this information on April 28, 2014.
You have the right to timely and anonymously file and serve a response objecting to the subpoena by filing the response with the Superior Court of Arizona in Maricopa County, located at 201 West Jefferson, Phoenix, Arizona 85003. A copy of such filing should be served on Plaintiff’s attorney at:
Kenton J. Hutcherson, Esq.
3131 McKinney Avenue, Suite 600
Dallas, Texas 75204
(214) 443-4200
The response must be filed and served prior to the date specified in the subpoena for production, which is May 20, 2014.
kristen520
United States of AmericaThis company is the worst
#3Consumer Comment
Mon, January 21, 2013
This sounds like the norm for this "company."
I ordered 12 peonies for my mother's 50th surprise party. When these flowers were delivered there were 10 dead roses in the box. I could not use these flowers...they were disgusting. And if you know anything about flowers, which I do, you know the value of these 10 dead roses are equivalent to the ones you get at the gas station...not $113 worth.
When I called customer service three times, each time they read off a pre-written response and basically told me I am screwed because the flowers have already been delivered so they can not issue a refund. Which, if you ask me, sounds like a policy only a guilty company who experiences this issue often would implement.
Save yourself the aggravation and just go to a local flower shoppe. You may pay more, but they will deliver as promised. Do not ever use this company.
