- Report: #639540
Complaint Review: 1&1 Internet Inc. - Internet
Reported By:
J -
, Internet, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1&1 Internet Inc.
Internet, United States of America
Phone:
Web:
www.1and1.com
Categories:
Business Rating:
(0)
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1&1 Internet Inc. Terrible Customer Service - This Company Will Rip You Off Internet
1and1's hosting service is average, but their customer service is the absolute WORST I have ever seen. I canceled my account with them several months ago; however they still feel the need to charge me for services I neither asked for nor received. They automatically signed me up for a 1 year contract - they did this to me after I spoke with a CS agent while I was signing up and specifically told her that I wanted a monthly plan. On top of it all, their customer service agents and MANAGERS were ridiculously rude to me. It's clear that they neither care about keeping me as a customer, nor about resolving this issue. They just want money that is not rightfully theirs. I am fighting this with the collection agency that they sent the matter too (because apparently they are not willing to deal with issues themselves? I don't know).
