- Report: #500779
Complaint Review: 1 & 1 Internet Inc - Internet Internet
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Author Not Confirmed
Why?
1 & 1 Internet Inc
1and1.com Internet, Internet, United States of America
Phone:
8774612631
Web:
N/A
Categories:
Business Rating:
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1 & 1 Internet Inc I canceled my web domain renewal when they asked me if I wanted to renewed it. Unfortunately I did not know i had to log into my account and cancel it there. A week ago, I received a debt collection Internet
I received an email from 1and1 internet company to renew my domain name in July.
I responded to them by saying I wanted to cancel. The responded to me by telling me I have to log into the website and cancel it from there. Unfortunately I thought I had canceled my service. On September 25, I received about a $30.00 debt collection from an agency representing 1and1 internet. They charge me 18.95 for the late fee, and also 8.95 to renew my domain name. This was the domain name I requested to cancel.
On top of that, my credit card also expired before they can charge me.
I responded to them by saying I wanted to cancel. The responded to me by telling me I have to log into the website and cancel it from there. Unfortunately I thought I had canceled my service. On September 25, I received about a $30.00 debt collection from an agency representing 1and1 internet. They charge me 18.95 for the late fee, and also 8.95 to renew my domain name. This was the domain name I requested to cancel.
On top of that, my credit card also expired before they can charge me.
