- Report: #1515840
Complaint Review: True Innovations - Irvine CA
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Author Not Confirmed
Why?
True Innovations
2052 Alton Way Irvine, 92606 CA, United States
Phone:
8003799773
Web:
https://trueinnovations.com/office-seating-support/
Categories:
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True Innovations True North America True Innovations does not honor its product warranty Irvine CA
I purchased a LazyBoy office chair that got stuck in the recline position. After contacting the manufacturer well within the warranty period, I was told it needed a replacement part, [seat plate].
After waiting almost 2 months for the part to arrive, I installed the new part but the issue persist. After multiple attempts to contact True Innovations, they do not respond. What a scam.
