1, Report:
#1515840
Posted Date:
Feb 07 2022
True Innovations True North America True Innovations does not honor its product warranty Irvine CA
I purchased a LazyBoy office chair that got stuck in the recline position. After contacting the manufacturer well within the warranty period, I was told it needed a replacement part, [seat plate]. After waiting almost 2 months for the part to arrive, I installed the new part but...
Entity
Categories: Furniture Manufactures, furniture protection plan
2, Report:
#1506185
Posted Date:
Mar 19 2021
Serta & Living Style (formerly True Innovations) They Refuse to honor their manufacturer's warranty.
I've ordered Serta Style Leighton Home Office Chair, Twill Fabric, Blue from Amazon.ca, in June 2020 and it was delivered in July, 2020. Unfortunately my handyman died in the meantime and it took me a while with the Covid-19 pandemic lockdown to find someone else to assemble it. T...
Entity
Categories: manufacturer