- Report: #1532712
Complaint Review: Keystone Guardianship Services - Elizabethville Pennsylvania
Reported By:
Shawn -
Harrisburg, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Keystone Guardianship Services
Elizabethville, 17023 Pennsylvania, United States
Phone:
717-674-5757
Web:
http://keystoneguardianship.com/guardian.html
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Keystone Guardianship Services Failure to fullfill what their website states they will Elizabethville Pennsylvania
This is a reality checklist of my experiences with Keystone Guardianship Services after they took over my loved one's guardianship two months ago. Fact, not made up, with some snippets of real conversations with them.
o Obtain names, addresses and phone numbers of family, friends and/or interested parties
Provided by me, my loved one's fiance, to them
o If there are any pre-existing funeral arrangements
She has a will and pre-plan I pay in for. And Keystone will need to follow her will at death as this is law and their power over her "person" will immediately end.
❖ Promote relationships consistent with the preferences of the person under our guardianship
They are unaware of these, because as of yet, my loved one has yet to be visited by her guardian
❖ Encourage and support the client to maintain contact with family and friends, unless it will substantially harm the person or their wellbeing.
Again, they haven't visited my loved one in the nursing home as of yet. So this isn't being done.
❖ Maintain communication with the client’s family regarding changes in their status. We will also keep immediate family members advised of all pertinent medical issues. We may request and consider family input when making medical decisions.
No calls have been made to my loved one's immediate family at all. And if I had not reached out to Keystone Guardianship Services myself, I can only speculate I wouldn't have been called either.
****As Guardian of the Estate (Finances), we provide the following services:
❖ Prearrangement for burial
Again, I have made them aware of the pre-plan and my loved one's will. I am the one to be contacted, though my loved one is my fiance, her immediate family doesn't show much of an interest in her to even come visit.
Amount Keyestone is paid by my loved one's insurances it between $300 - $600 a month.
*****If your loved one visits you, they will put a stop to that. See copy and paste from a conversation I had with them. "Hello Shawn Unfortunately, she cannot. I’m not sure when she had off my site visits before but when we take over a guardianship, we normally do not allow it."
