1, Report:
#1513779
Posted Date:
Nov 19 2021
Brandsmart Will not honor warranty. Send workmen to home that cannot communicate English and appliance still not working. 2 years old and broken after 1 year Miami Florida, USA
I purchased a Whirlpool stove in Sept of 2019. Less than a year after purchase the oven completely stopped working. I called CSR because I had purchased and extended warranty. A repair man was sent, but he spoke NO ENGLISH. Needless to say he did not fix the problem, err still...
Entity
Categories: Appliances
2, Report:
#1466569
Posted Date:
Nov 05 2018
Brandsmart USA. Doraville GA, they replace dishwasher and redirect pipe/tube to garbage disposal and did not cap pipe Doraville Atlanta
Last year I replaced an broken dishwaster. I purchase the dishwasher June of 2017 from Brandsmart USA. Contractors came out to my home several times to correct and replace faulty dishwash given. First dishwasher wash not draining water.. the second they removed pipe/tube f...
Entity
Categories: Dishwasher
3, Report:
#1432836
Posted Date:
Mar 06 2018
brandsmart usa I bought a samsung TV, it came defective, i returned to the store 1 day later and they refused to exchange or to take it back! Horrible customer service! Horrible store! Deerfield Beach Florida
I purchased a $750.00 Samsung TV. It came defective and after 1 day i return to the store for an exchange. They refuse to exchange claiming the fact there is a white spot on the screen its not a defect! Horrible store! Horrible customer service! Buyer aware!
Entity
Categories: Television Parts & Services, television
4, Report:
#1372612
Posted Date:
May 11 2017
Brandsmart USA Delivered broken TV and refused to exchange Florida Nationwide
On 12/24 I purchase a 65 in smart tv that was delievered to me damage the delivery guy never open the box after a few days pass not knowing I open the box and to my disbelieve the screen was Damage, I immediately contact bransdmart I sent sever pictures to show the tv in its box ...
Entity
Categories: TVs & VCRs
5, Report:
#1299708
Posted Date:
Apr 14 2016
Acceptance Now Store #5967 - Inside Brandsmart This company is located inside the Brandsmart locations. While remodeling my house I was short by $800 on a refigerator purchase. Miami, Florida Miami, Florida
Brandsmart sent me to their office which sits right in their location. I went ahead and used their services for a 90 day payment and they would charge 12%. I did direct billing through the bank. They did not tell you that if you do not pay the full amount including all of the intere...
Entity
Categories: Financial Services
6, Report:
#1257280
Posted Date:
Sep 26 2015
GPX Because the remote control is not workin, they want me to buy a new TV set. They do not have the remote control Nationwide
The remote control for my GPX TD2420W is not working, so I called the company for a replacement. Firstly the person who answered told me that I was giving the incorrect model number. This was not true.
They asked me to check the back of the TV and call later, even though I wa...
Entity
Categories: Television Parts & Services
7, Report:
#1228114
Posted Date:
May 10 2015
Mach Speed Technologies LCC Apollo Brands Mach Speed Technoligies, Apollo Brands Deceptive Warranty,blame customers for malfunction of product Ada Oklahoma
i purchased 2 tablets at brandsmart.one of them i had to change it the very next day.after 5 months this tablet never worked again.the colors of the screen are spreaded.doesnt turn on.i send pics of the receipt, of the tablet to them and filed a claim to authorize a return merchandi...
Entity
Categories: Computer Dealers
8, Report:
#1212522
Posted Date:
Mar 01 2015
Brandsmart USA Completely Failed to honor extended 5 year warranty Miami Florida
Do not buy their extended warranty. I bought their 5 year extended warranty on a machine that only worked for 13 months. They refused to even come out and look at it because it was cheaper for them to just refund my money on the machine. Nevermind the 5 year warranty that they wou...
Entity
Categories: Warranty Companies
9, Report:
#1193355
Posted Date:
Dec 05 2014
RAC Acceptance RAC - Brandsmart PAID 4 TIMES THE PRICE IN FINANCE CHARGES Atlanta Nationwide
We bought a television from Brandsmart. The sales price of the television was $500.00, we thought it would be nice to finance such a nice tv. So, we financed it through RAC, but we have been paying for this $500.00 tv for 15 months at $165.00 per month because each month that yo...
Entity
Categories: Financial Services
10, Report:
#1130212
Posted Date:
Mar 12 2014
Rent A Center-RAC Acceptance A Legal Thief Accepted by the Government West Palm Beach Florida
RAC or Rent A Center is a legal SCAM, legal Thief. This Thief is located inside Brandsmart USA Store. I mentioned legal for the government authorities is allowing RAC ripoff customers, and they do anything about it. I wrote to one of the commissioners of West...
Entity
Categories: TVs & VCRs